We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The St. Regis Rome: Traveler Reviews

5.0 of 5
3, Via Vittorio Emanuele Orlando, 00185 Rome, Italy
Hotel amenities
The St. Regis Rome
Ranked #56 of 1,261 hotels in Rome
Enter dates & see best prices*
Show Prices
*from our partners
Write a Review

809 reviews from our community

Traveler rating
    542
    164
    71
    20
    12
See reviews for
Families
142
 
Couples
416
 
Solo
30
 
Business
52
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Boston
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
“Least impressive St Regis I've visited”
3 of 5 stars Reviewed November 23, 2012

As a Starwood Platinum memner, I've stayed at many St Regis properties around the world and I have to say this is the least impressive. They didn't have the Remede toiletries I requested (said they were out of stock), the breakfast was OK, there were no upgrades available for platinum members and generally they did not treat me the way other St regis hotels treat their most valuable guests. Will probably stay at the Eden hotel in Rome next time.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask worldtravllr about The St. Regis Rome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gen_Mgr_StRegisRome, General Manager at The St. Regis Rome, responded to this review
November 29, 2012
Dear Guest,
we are truly sorry that we have not been able to recognize your valuable SPG platinum status by upgrading your accommodation during your visit. November has been a busy month with high selling of junior suite/suite categories; but please believe that it was not our intention to make you feel unwelcomed. It is our hope that you will reconsider your decision and you will contact the Hotel Executive office upon your next visit to Rome to make your room’s arrangements. We will do our utmost to recover your faith towards the St. Regis brand and our hotel.
Thank you for also mentioning the Remede bathroom amenities, we will make an immediate follow up with The Housekeeping department as it is unlikely that we run out of any products.
Once again, thank you for sharing your experience with us,
The Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
SF
Top Contributor
117 reviews 117 reviews
58 hotel reviews
Reviews in 42 cities Reviews in 42 cities
93 helpful votes 93 helpful votes
“Very upscale hotel with excellent rooms and great service”
5 of 5 stars Reviewed November 22, 2012

We loved the location, the room and Service. Huge & comfortable as well. Bathroom was very large with double sinks.
The breakfast was included for us and it was very satisfactory. Staff very friendly and polite.
No real issues or concerns but one small observation is that front desk staff a bit stiff
Spa very nice but small.
I would highly recommend and go back to this hotel

  • Stayed November 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask SFjoe about The St. Regis Rome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gen_Mgr_StRegisRome, General Manager at The St. Regis Rome, responded to this review
November 29, 2012
Dear Guest,
We are so pleased that you would recommend the St. Regis, Rome and come back upon your return visit to the Eternal City. Your loyalty makes us proud and committed to continuously improve our level of service and attention to details.
Till your next stay, best wishes,
The Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Poulsbo, Washington
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Elegant and Beautiful”
5 of 5 stars Reviewed November 21, 2012

I had read all of the reviews for this beautiful hotel....and they were right on the money. The most elegant, beautiful hotel I have ever stayed in. Beautiful lobby, amazing breakfast, and the attention to detail the staff provided was amazing. I would highly recommend anyone in Rome to stay at this hotel.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask suebuhla about The St. Regis Rome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gen_Mgr_StRegisRome, General Manager at The St. Regis Rome, responded to this review
November 29, 2012
Dear guest,
How nice of you to take the time to read all the hotel reviews. We greatly respect our Guests' opinion and always take it into great consideration. We are truly pleased that you appreciated the elegance and charm of this iconic hotel, matched by the dedicated and proactive level of service of our team.
Thank you and please do let us know whenever you plan a return visit so that we can take extra care of you and your family.
Kind regards,
The Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amsterdam
Senior Contributor
38 reviews 38 reviews
18 hotel reviews
Reviews in 23 cities Reviews in 23 cities
12 helpful votes 12 helpful votes
“Extravaganza!”
5 of 5 stars Reviewed November 21, 2012

We booked this hotel for 2 nights on a city trip to Rome. The hotel is perfectly situated nearby piazza Repubblica (metro) and Termini train station. St. regis is an expensive hotel, but offers a lot of comfort and personnal attention. Great staff, very helpful.
The rooms are in perfect condition with a very good bed and well equipped bathroom.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 4 more reviews by GandRAmsterdam for Rome
Ask GandRAmsterdam about The St. Regis Rome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gen_Mgr_StRegisRome, General Manager at The St. Regis Rome, responded to this review
November 29, 2012
Dear Guest,
Needless to say, we are most gratified by your positive and detailed comments. The St. Regis linen and beds are studied to ensure the best of comfort in a discreet and distinguished atmosphere.
We hope that your future travels will include another stay at the St. Regis Rome.
Kind regards,
The Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
JAKARTA
Top Contributor
67 reviews 67 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
21 helpful votes 21 helpful votes
“Gorgeous”
5 of 5 stars Reviewed November 15, 2012

Everything about St. Regis is always perfect. It was memorable stay in Rome, we almost had our wedding there for family reasons unfortunately we cancelled. For sure we will be back for any special occasions.

  • Stayed December 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask CODICECOMMUNICATIONS about The St. Regis Rome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gen_Mgr_StRegisRome, General Manager at The St. Regis Rome, responded to this review
November 29, 2012
Dear Guest,
We are touched by your comments and truly grateful that you took the time to share them with all the TripAdvisor community. We are just sorry that you had to cancel your wedding and we hope that everything will work out fine for you and for your partner.
Warm wishes for a future full of love, serenity and ... many stays at the St. Regis hotels!
Sincerely yours,
The Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sofitel Rome Villa Borghese
Great value on a similar hotel
Rome, Lazio
4.5 of 5 stars 1,056 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in Rome
Trendy
Portrait Suites
Portrait Suites 5.0 of 5 stars 230 reviews
Family-friendly
Artemide Hotel
Artemide Hotel 4.5 of 5 stars 2,713 reviews
Luxury
Albergo del Senato
Albergo del Senato 4.5 of 5 stars 1,641 reviews
Good for business
Hotel De Russie
Hotel De Russie 4.0 of 5 stars 412 reviews
Show Prices ABS:HotelCheckRates-d601432?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d205044?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d191099?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d232851?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Travelers also viewed these Rome hotels
Sofitel Rome Villa Borghese 4.5 of 5 stars 1,056 reviews Hotel Majestic Roma 4.5 of 5 stars 405 reviews Rome Cavalieri, Waldorf Astoria ... 4.5 of 5 stars 2,036 reviews Eden Hotel 4.5 of 5 stars 525 reviews
Show Prices ABS:HotelCheckRates-d229019?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d203114?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d190138?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d191331?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 1,261 hotels in Rome, ranked by popularity

Been to The St. Regis Rome? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about The St. Regis Rome

Also Known As:
The St. Regis Rome Hotel
The St. Regis Rome Hotel Rome
St Regis Rome
Rome St Regis Grand
Address: 3, Via Vittorio Emanuele Orlando, 00185 Rome, Italy
Region: Italy > Lazio > Rome
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Pets Allowed Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#8 Romantic Hotels in Rome
#20 Business Hotels in Rome
#24 Luxury Hotels in Rome
#55 Family Hotels in Rome
Price Range: $$$$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Caesar Ritz proudly opened "The Grand" in 1894 as Rome's first luxury hotel and today it still maintains the prestigious status to be one of the world's finest hotels. Each guest room or suite features a unique identity and is exquisitely appointed in a combination of Empire, Regency and Louis XV styles. Complimentary Wi-Fi Internet access is available in the hotel lobby, at Le Grand Bar and at Vivendo Restaurant. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Starwood EMEA, Booking.com, Travelocity, Orbitz, Venere, Hotels.com, Tingo and HotelsClick so you can book your The St. Regis Rome reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage The St. Regis Rome, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
The St. Regis Rome
Enter dates & see best prices* (from our partners)
Show Prices