This is one of the best hotels we've ever stayed at. I base this on proximity to transportation and sites, lobby area, check in clerk, concierge helpfulness, room cleanliness/size and bed comfort. The hotel was close enough to the bus or subway line, but we took a taxi from the Rome train station for 10 euros. You get white glove service from the moment you arrive. The hotel clerk shows you to your room and explains the basics to you so that you can get comfortably settled into your room. We are Starwood members, but not that frequent so I was surprised when we were upgraded to a gorgeous room. Maybe, this is standard for a deluxe room, but we had a sitting area with 2 chairs table and couch, a desk/tv area and then a large bed area that had a feather bed top (but still 2 twins pushed together). The bathroom was a very long, large bathroom with a great soaking tub, vanity area and double sinks area separately. The shower could have fit 20 people inside. But the most impressive part were the Hermes toiletries. My husband loved them so much we purchased more in London. There was turn down service and they also put some lovely music on the nice stereo system in the room so you could relax after a long day. The internet was extra at 15 euros/night, but everywhere in Europe is extra it seems. We ordered room service after a really long day on the train and it was very expensive, but expected for room service at a hotel of this caliber. We paid 60 euros for 2 diet cokes, a club sandwich and a ham and cheese sandwich. The diet cokes were 8 euros alone. The portions were large though and we could have easily shared 1 club sandwich. The other must mention is the complimentary candies they restock daily in the room. The are called Perugina gelees candies and once you try them you will be hooked. Make sure you buy some when you are in Rome as I found out when back in the U.S. that they cannot be purchased over the internet. It's worth the trip back to Rome just for those candies.
- St Regis Rome
- Rome St Regis Grand
