Arrived at hotel and were told we had been upgraded to a mini suite from a two queen room. But the room was not very clean and was dark and had a lot of street noise. Managed to change room next day to the room type we had requested... a bit smaller but overall much better, with double pane windows that reduced street noise. Beds were reasonably comfortable and room quite clean.
Breakfast was pretty good and staff hard working and friendly. Coffee as expected in Italy was excellent.
Front desk staff were helpful and friendly... suggested one restaurant that was very good .
The areas around the Termini station is busy with stores, cafes and restaurants (but not luxurious). Great place for travel around Rome, by bus, tram or subway... we used the OPEN TOP BUSES... they are a great way to experience and orientate around this great city.
Beware the many beggars... who use the ploy to try to steal, we came very close to losing a lot of valuables from inside a zippered handbag .. its a problem in this area!!
Overall this hotel is OK... a good 3 star , not sure about 4 Star.