We landed in Rome by Al Italia, which seems to be the only airline with direct flight from NYC. We were thinking about pre-booking the cab, but at the end we just hailed one at the airport. The price was the same 55 euros, but the cab also had another couple with us and it took a bit longer to get to our hotel.
I must admit that first encounter was not what I was hoping for... How many of you experienced that final stage of long intercontinental trip when you finally arrive at your destination and after your kids were getting really tired and car sick and their first words were - daddy, this place stinks! OMG...
Luckily for us, from that moment on, everything, well almost everything, other than my wife falling while walking down the slippery stairs, since elevators were frequently busy, was going to get a lot better.
First impression was really not that great, but quickly you'll realize that space is at premium in Rome and once that is taken into account, second impression gets a lot better.
We booked family deluxe room, which is really two interconnected rooms with the small hall in between which also can be closed and locked, so that you can leave room doors open and not risking being exposed to people passing by. Again, it's not spacious by any standard, but it is big enough to spend a week in Rome when most of the time you should be really spending out and enjoying this beautiful city.
The room that we got had an AC fan that was really loud and I mentioned that to the bell boy who helped us with the luggage. To my (pleasant) surprise we got a call from receptionist (all business, but awesome Marisa) not long after with an offer to check out couple other alternatives. That included two rooms in their new addition not far from main building and another similar room in the same one.
I liked the new building better, but I was overruled by the rest of my family, mostly due to these reasons: rooms were right across each other, but not interconnected, the breakfast was served in a main building and also my wife and daughter really liked the "classic" look of the rooms in old building much more - go figure :-)
The other option in the same building was similar room, but even smaller, so we decided to stick with the original one, hoping that noise won't prevent us from getting good rest after the long trip. In the end the very next day the AC fan got fixed anyway.
This hotel also includes the breakfast which is open till 11am and it was very decent and much better than ordinary "continental" breakfast with wide variety of food including really excellent cappuccinos.
From bellboys to waiters, receptionists, etc, every single person we were dealing with was more than just helpful and they always went above and beyond what would be normally expected from them. It was indeed unique experience in that sense.
All in all the service was really great throughout our week long stay there and while it is certainly big part due to the hotel management and its staff it also shows what influence Trip Advisor has and it is truly remarkable that a lot of those extra efforts that hotels are doing these days come from the understanding that in the long run they will be rewarded through better reviews and ultimately more customers. Either way, we really enjoyed our stay there and we would easily recommend it to others as well.
Some useful tips:
- if you plan to use credit cards make sure you have pin number for them as well, as in many places it will be required (subway, train stations, etc).
- Be very careful while using stairs in this hotel - it's very easy to slip
- Really excellent fast trains perfect for day trips to Florence or Pompeii. it takes less than hour and half to get to either place with them.
- There are two railway companies. One serves from Roma Termini (www.trenitalia.com) and another from Tiburtino station (www.italotreno.it). We were really close to Termini and ended up using that one for our day trips, but it is easy to take short ride with the subway and use the other one if suits you better for any reason. You can buy tickets at the station, but if you book them in advance online, you'll be able to find better deals.
- Gelato - almost every place we had gelato was great, so it seems really hard to find a bad one. Just a couple of good ones:
Della Palma (www.dellapalma.it) was the one right near Pantheon and it had the greatest selection.
San Crispino (www.ilgelatodisancrispino.it) seems to be a small chain, and they have few locations. They are not so much into variety as much into fine tuning the taste, so it's probably best enjoyed when you are not in a hurry.
- Don't miss Trastevere.
- You might also like St Paul's cupola climb and view.
- Similarly Florence's cathedral dome and tower views.
- Reserve in advance museum visits in Florence.
Some of our trip highlights (your milage can vary) with photos that I'm hoping will be able to show you glimpses of overall atmosphere:
Roma Hotel Morgana
Roma Colosseum Underground Tour
Roma Constantino 313 d.C.
Roma Foro Romano
Roma Piazza Navona
Roma Piazza del Campidoglio
Roma Bocca della Verita
Roma Isola Tiberina
Roma Piazza del Popolo
Roma Campo De Fiori
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.