We stopped in Rome for the first time for 2 nights after a cruise. From the booking, to the check-in and during the stay, the service was impeccable. Domenico, Roberto and Frank treated us as family. They told us our room would be ready early when we booked, and it was ready when we arrived at 11am. We spent a little more for the superior room, and it was worth it. The room was spacious, clean and comfortable. The breakfast was very good. And you just had to walk out the hotel and there was the entrance to the subway--one euro to the Vatican. Highly recommend this hotel if you are sight-seeing Rome. Joe & Michele, New Jersey, USA

On our first visit to Rome the Hotel Napoleon proved to be a most memorable and pleasant experience! The hotel management and staff were extremely friendly and helpful and in my opinion “First Class”!! Our double room was pleasantly larger than we had expected and very clean and quiet. We couldn’t have asked for a better breakfast that is included with your stay I might add and the dining room is spacious and beautiful. We had dinner at the Hotel one evening and the menu was superb! As this was our first visit to Rome we wanted to see all the sites and the location of the hotel was perfect for all our sight seeing adventures. Access to the underground Metro is literally right outside the front door of the hotel. If you prefer to walk the Colosseum and Roman Forum for example are an easy 20 – 25 minute walk from the hotel as well. We felt very safe walking around the area of the hotel even when we came in late at night. All in all I would say we couldn’t have had a better experience and would highly recommend the Hotel Napoleon to anyone looking for a truly wonderful Roma accommodation destination. Thank you again to the management and staff of the Hotel Napoleon…well done!!!

The hotel is all the things mentioned below. A great value in Rome and safe, clean and not too far from the action (close to the Metro).

But for the four of us (two couples) it was Roberto, the concierge, who made our Roman stay so very pleasant. He was helpful, sent us to good restaurants, handled shipping some gifts home for us (the only ones that have made it so far). He also paired us up with the Green Line Tour (GLT), one of the 'hop on/hop off' buses that hit all the tourist spots. Their service (GLT) was rerrible. They did not honor thier schedule and actually made us get off an hour early a good half mile from the hotel. When we shared this word with Roberto, he apologized and refunded our money immediatetly. Grazie!

Several folk have complained about the neighborhood where this hotel is, but we never felt threatened in any way. There was a fine OVS department store in the same building, a normal police presence, a nice park across the street. All in all, it was afine place to stay in Rome. Great value.

Our trip to Roma. We have stayed here twice now, and the staff are excellent, friendly and lovely to speak too.
The hotel itself is beautiful with excellent service too. We are so glad we booked this hotel so close to the metro and to various attractions close to us. We plan to return to Roma again next year 2010 and of course stay at this hotel again as we can not fault it. I would recommend this hotel to our families and friends. Ciao Mrs. R Dourado