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“Superb Hotel” 5 of 5 stars
Review of Starhotels Metropole

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Starhotels Metropole
4.0 of 5 Hotel   |   Via Principe Amedeo 3, 00185 Rome, Italy (Castro Pretorio)   |  
Hotel amenities
Ranked #248 of 1,267 hotels in Rome
Southampton, United Kingdom
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
“Superb Hotel”
5 of 5 stars Reviewed October 8, 2012

My wife and I stayed here for 3 days in September 2012.
I cannot praise the hotel enough. We were booked in to a "Superior" room, but when we arrived we were upgraded to a "DeLuxe" room, which was fantastic.
The hotel is spotless, the staff cheerful and very helpful. It is also located in the heart of the city, just 5 minutes walk away from the Central Station, and yet very quiet.
Thoroughly recommended to anyone wishing to visit Rome.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,208 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (108)
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Rome, Italy
Contributor
18 reviews 18 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed October 7, 2012

We didn't enjoy a 5 night stay and wish we had stayed else where. The reception staff are not friendly or very helpful. Rooms are old and need renovating. The bathroom leaks. There is no free wifi in the bedrooms. They charge extra for everything.
Only good thing about the hotel is that the waiting staff in the breakfast room are friendly and willing to assist, unlike the reception staff that need training in customer service.
There is heaps of hotels in Rome, I would not stay here again.

Room Tip: Ask to see the room first or Stay elsewhere
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  • Stayed September 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
Senior Contributor
41 reviews 41 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed October 2, 2012

This hotel is located less than 10 minutes from the main rail station (Termini), and it's within walking distance of good restaurants, and some of the sights. The staff members were all helpful, the rooms were comfortable and the breakfast buffet was extensive. Highly recommended!

  • Stayed August 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southampton, United Kingdom
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 24, 2012

We have just returned from a 4 night stay in Starhotels Metropole and all the great reviews about the hotel proved to be correct. The hotel reception was inviting and though we didn't require much assistance from the reception desk staff, they were helpful when asking directions. Our hotel room was a good size and very clean. The bathroom was a bit tired looking but there were no issues with cleanliness. We were in room 716 and there were no problems with noise...tho the view from the window wasn't amazing!

Top tips:
1. If flying into FCO, you can take the Leonardo Express train and it'll take 30 mins to get to Termini station. From the station, exit at the main doors rather than the side exits and take a left down Via Cavour and then the 2nd right onto Via Principie. The hotel is half way up the road on your left. The train tickets cost €14 each which is a lot cheaper than a taxi.

2. There are hundreds of ticket touts at the Colosseum who will recommend that you pay €28 for a guided tour and skip the queues. You should avoid them as the queue moves very quickly and it's only €12 for entrance. I would recommend the audio tour for an extra €5.

3. If you walk straight down Via Cavour for about 15 minutes you will reach the Colosseum however you can get the Metro (Line B) and it will get you there in a couple of minutes. The Metro is very tired looking and there's a lot of work going on but it's easy access to all the major sites if you don't feel like walking. All day passes are €6 each which you can purchase at the self-service machines.

4. Metro Line A will get you to Trevi Fountain, the Spanish Steps and St Peters' Basilica. The queue at St Peters moves really fast as there's no entrance ticket to purchase. You can access The Dome (for which there is a small cost) once you are inside the Basilica.

5. We would definitely recommend Villa Bourghese - a lovely park which is a nice retreat from the busy streets of Rome. There are cafes, ice cream vendors and also you can hire bikes and go karts. At one point in the park you can look over St Peters Piazza and the views are amazing.

6. There are a lot of nice restaurants and shops (designer & souvenir) in the area...when leaving the hotel take a left and at the end of the road turn left and then take the 2nd right.

Rome is a great city which we would definitely revisit and I wouldn't hesitate to stay at Starhotels again.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
East Grinstead, United Kingdom
Top Contributor
61 reviews 61 reviews
19 hotel reviews
Reviews in 22 cities Reviews in 22 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed September 23, 2012

On arrival was delt with efficently and given room 911. When we went to the room we found the room to be noisy. (Think it was the air conditioning).Went back to reception and explained the room was noisy. The receptionist then called the bell boy over who showed me to another room to see if it looked ok. It was actually a room upgrade and the bell boy got our bags from the other room and keys for the new room. I felt this was delt with very efficently.

The room was cleaned with lovely new towels everyday and even had a choice of pillows.
It was also spacious with a kingsize double bed.

Only ate breakfast in the hotel which was included in our package which had plenty of choice including hot food and pastries, fruit, cheese and hams, croissants.

The hotel was in a great location for all the sights and reception gave us the best advice how to see them all and also recomended restaurants nearby.

We ate at a restaurant nearby called Straga which gave generous portions and friendly service.
To get to this restaurant turn left when leaving the hotel then turn left at end of the road. Walk to the end of the road restaurant is next to pharmacy and square.

Also another restauraunt we tried was called Napoli which was the worse one we tried. We ordered a set menu which was ok to start with when the starter came out. I ordered a pizza as a main and my wife ordered a pasta dish which comes from 2 different kitchens. My pizza arrived very quickly and was very watery. When I got halfway through eating my pizza I asked the waiter where the pasta dish was. He checked with the kitchen and was we were told that our pasta dish was given to another table and a new one was being cooked and would be about 5 minutes. After 10 minutes I then asked asked where the pasta dish was and the reply was shrugged shoulders. We then left the restaurant with just one of us eating. When you go out for a meal with your wife it is nice to eat together.

Room Tip: Rooms on the top floor especially room 911 are noisy. It sounds like a humming noise from the conden...
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Oxford
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed September 22, 2012

We stayed at this hotel for three nights for our final destination on the Titan Travel 'Treasures of Italy' tour and it was by far the best hotel of the three. Modern, shiny, squeaky clean with attractive public areas, it gave the impression of being a well-run and efficient hotel with polite but not overly friendly staff (apart from one of the waiters who was a real character despite not speaking English).

Our room was excellent; capacious, clean, well equipped and laid out with a huge, very comfortable bed. It was also very quiet with absolutely no road noise depsite being in the centre of Rome. The bathroom was modern, spacious and clean with, joy of joys, enough space to lay out your personal toiletries. There were grab rails for helping you to shower safely in the bath although there was no slip mat. It had tea and coffee making facilities which was good but, when we tried to make our early morning cuppa we found that they do not provide milk (very odd). Ask at the bar in the evening for some milk for your room and they will give you a small jug which you can keep in your fridge.

It had a very nice bar area but, as usual with hotels of this sort, drinks were horrendously overpriced so you would do better to find a little place locally to have a drink (there are lots around but some of them are expensive so take care).

Breakfast (buffet style) was very good with the usual mix of a Full English (minus decent back bacon of course), continental, cold meats and fresh fruit salad - all the usual stuff that you seem to get in every hotel in the world these days. There was plenty of seating and staff were polite. They did not seem to run out of anything.

I only have one grouse about this hotel - you only get 24 hrs free wifi access. After that you pay. I cannot understand why such an expensive, up-market hotel doesn't throw in wifi access as part of the deal. It irritates and makes me cross and makes them seem greedy.

Room Tip: We had Room 104 which was accessible by one flight of stairs (if you don't want to take the lift...
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  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 22, 2012 via mobile

I stayed here for 5 nights with my partner and we loved it. The bed was extremely comfy and the rooms/hotel overall is very nicely decorated and maintained. Room service and staff helpfulness were great, they recommended some fabulous restaurants for us.
Location wise it's pretty good. Just a few minutes walk to the coliseum.
We got the bus for a few euro from the airport to nearby and the station was very close about a ten minute walk to the hotel.
Drinks in the hotel were a little pricey though but this didn't put us off.
Would definitely stay again and have recommended to friends.

  • Stayed February 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Starhotels Metropole

Address: Via Principe Amedeo 3, 00185 Rome, Italy
Location: Italy > Lazio > Rome > Castro Pretorio
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#102 Luxury Hotel in Rome
#119 Business Hotel in Rome
#180 Family Hotel in Rome
#195 Romantic Hotel in Rome
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Starhotels Metropole 4*
Official Description (provided by the hotel):
Welcome to Starhotels Metropole, one of the most beautiful modern hotels in central Rome, Italy. We're a few steps from Termini Station, the Opera House and close to Rome's historic wonders.Come and enjoy vibrant spaces and places to relax, dine and chat; the hotel was recently completely refurbished, to stunning effect.Our 4 stars hotel in Rome has 236 bedrooms and suites with every home comfort, our superb Apicio Restaurant, Rendezvous bar, a new fitness room open 24 hours a day and nine dynamic meeting rooms for up to 180 delegates. ... more   less 
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Also Known As:
Starhotels Metropole Hotel Rome
Rome Metropole
Starhotels Metropole Rome
Metropole Rome Starhotel

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