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The Westin Excelsior, Rome: Traveler Reviews


Via Vittorio Veneto 125, 00187 Rome, Italy
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73% Recommend
4.0 of 5 stars 266 reviews
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Much Better Than Expected!

The Westin Excelsior, Rome

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4 of 5 stars
scottca075   139 contributions
Corona del Mar, CA
May 18, 2009 | Trip type: Business

I am still trying to pump up my Starwood points, but based on my last couple of Westin experiences I was hesitant to book here. I am not sure if it was low expectaions or what, but I couldn't have been happier. The staff was very attentive and helpful.

My room was larger than what I have come to expect in many Italian hotels and very well appointed. They have also added a great fitness area since my last visit.

I was very happy and I will be back here for sure.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay May 2009
  • Visit was for Business
  • Traveled with With Colleagues
  • Age group 50-64
  • Member since June 07, 2007
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $610 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Great service great location great rooms

The Westin Excelsior, Rome

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5 of 5 stars
emankin   11 contributions
Boston, Ma
May 2, 2009 | Trip type: Family

As a family of four, the staff was most gracious and accommodating. We moved from one room to another without running into any problems, the folks had our room ready early, and the concierge was always helpful with suggestions -- like how to take the bus to Campo Da Fieri (sp).

Also, there isn't any other Roman hotel with a pool like the Excelsior's. Not the largest in the world, but all very elegant.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay April 2009
  • Visit was for Leisure
  • Traveled with Family with Teenagers
  • Age group 35-49
  • Member since November 26, 2003
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $610 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Beautiful Hotel!

The Westin Excelsior, Rome

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5 of 5 stars
moogalah   36 contributions
New York
Apr 13, 2009 | Trip type: Family
1/1 found this review helpful

We had the pleasure of staying here for 4 nights right before Easter. We loved the hotel! Very grand and opulent! We had lunch in the Bar, very good. But, very pricey. The area of Via Veneto is charming and as we were leaving we noticed that the metro was right up the street! DUH! Loved our room, great big shower. I would stay here again..since I know where the metro is now! It is kind of nice to come back to this area after a busy day in the down town city.
The very best meal we had in Rome was at Al Moro. Old roman waiters that don't speak much English, food was melt in your mouth!

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay April 2009
  • Visit was for Leisure
  • Traveled with Family with Teenagers
  • Age group 35-49
  • Member since December 07, 2005
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $610 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Better than Expected

The Westin Excelsior, Rome

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5 of 5 stars
77Man   7 contributions
New York City, New York
Apr 10, 2009

Stayed at Westin Excelsior during Easter week. Experience was much better than expected versus reviews that I had read here.

Upgraded to a very large room (albeit with interior courtyard view) as SPG Gold member. Very good fitness center with swimming pool, locker rooms, saunas, etc. Dinner at restaurant was one of the best meals we ate in Rome (and no more expensive than mediocre, tourist-oriented restaurants nearby). It's also in a nice, upscale neighborhood (across the street from the American Embassy, 3 blocks from a very large park,, 5-6 blocks to the Spanish Steps). There is also a cab stand right next to the hotel.

Overall I'd rate this as above average versus the typical Starwood/Marriott property in Europe, especially after factoring in the location/neighborhood. Occupancy seemed very low, though.

  • Date of stay April 2009
  • Visit was for Leisure
  • Traveled with Other
  • Age group 25-34
  • Member since November 26, 2005
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $610 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Ok, but pretty run down

The Westin Excelsior, Rome

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3 of 5 stars
MEEStockholm   4 contributions
Stockholm
Mar 27, 2009 | Trip type: Business, Solo travel
3/3 found this review helpful

I stayed at the Westin Excellcior. In general, it is pretty run down. Old carpets and curtains. My TV did not work one week. The remote next week. Rooms are ok, but not more. No problems with noise, but I am a heavy sleeper. Staff is ok, but I would expect more.

I ate breakfast the first day, and it was amazing. Then I found out it was not included in the room and cost 30 EUR. It was good, but not 30 EUR good.

If you are in the neighborhood, try to find the restaurant Papa Baccus, only a couple of blocks away. They have really good food, at very reasonable prices.

Another good thing to know, the city of Rome has a 40 EUR price maximum for a ride from and to the airport. There are also large signs at taxi line in the airport stating this. But every taxi driver I had (8 of them) tried to charge more. Not until I threatened to call the police I got the right price (and I did not tip). The trick they use is to turn the meter on, and hope you dont know there is a maximum. Then they point at the meter when you it is time to pay. Don't fall for the trick.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay September 2008
  • Visit was for Business
  • Traveled with Solo Traveler
  • Age group 25-34
  • Member since November 08, 2007
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $610 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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The Westin Excelsior, Rome Also Known As

  • Westin Rome
  • Westin Excelsior Hotel
  • Rome Westin
  • Excelsior Rome
Address: Via Vittorio Veneto 125, 00187 Rome, Italy