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Holiday Inn Rome West: Traveler Reviews


Via Aurelia Km 8,400, 00163 Rome, Italy
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Reviews you can trust

51% Recommend
3.5 of 5 stars 62 reviews
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To be avoided at all costs

Holiday Inn Rome West

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1 of 5 stars
ulyth_7   1 contribution
Scotland
Aug 9, 2007 | Trip type: Friends getaway
1/3 found this review helpful

We are two professional women who took a 5 day break at this hotel. We would never use it again for either business or pleasure. It is possibly the worst hotel at which we have ever stayed. With a few rare exceptions, the staff from the pool attendant to the duty managers were surly, unhelpful, incompetent and sometimes obstructive. The staff have lost the plot. They find the guests an inconvenience and sometimes a nuisance! We made the best of it and managed to have a good time, despite the best efforts of the staff to prevent us doing so. The rooms are very small and gloomy. The garden area is small and scrubby, not pleasant. Never again. Do not go to this hotel.

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
  • Date of stay July 2007
  • Visit was for Quality time with friends
  • Traveled with Friends
  • Age group 50-64
  • Member since August 09, 2007
  • Would you recommend this hotel to a friend? No
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Beach / Sun, Museums / Cultural / Historical sites, Great food / Wine, Shopping
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $166 (year-round)
Call now to book: 877-270-6397 from HolidayInn.com
Very disappointing

Holiday Inn Rome West

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2 of 5 stars
marketlady   1 contribution
Reading, PA
Jul 24, 2007
4/5 found this review helpful

We were part of a tour, so the hotel was chosen for us. Of the 8 hotels we stayed in, this one was the worst. The staff has an attitude problem, and were very unhelpful. We paid a very large price for a very small drink (barmaid didn't measure, just poured). Felt short-changed. Breakfast was mediocre at best. Would not return there again.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 2 of 5 stars Rooms
    • 2 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 1 of 5 stars Service
  • Date of stay July 2007
  • Traveled with Large group or tour
  • Age group 65+
  • Member since July 24, 2007
  • Would you recommend this hotel to a friend? No
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway, People with disabilities, Older travelers, Great pool scene, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $166 (year-round)
Call now to book: 877-270-6397 from HolidayInn.com
Shocking Location

Holiday Inn Rome West

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3 of 5 stars
mongkang   7 contributions
Melbourne, Australia
Jul 16, 2007
3/3 found this review helpful

The location of this hotel is out in the industrial parts of Rome (west) running off a highway with heavy traffic and with no pedestrian crossing nor sidewalks. In Australia we say it is out in the whoop whoop (out of no where) This came as a shock and really not ideal for tourists! At night it is dark and the only shops are McDonalds and a mini supermart about 1/2 kilometer from hotel. You feel imprisioned as there are no places of interest, cafes or restaurants within walking distance if you don't wish to eat in the hotel. You are literally dependent on public transport and having meals in the hotel. Seems to me this is what the hotel is cashing in on. The lift is so tiny that it cannot take more than two people with luggage; 4 at the most without luggage. My advice is to spend abit more on a hotel closer to central Rome and don't waste your time travelling to and from this hotel to get to places. I will never stay in this hotel again purely due to its most unsuitable location! Trafalgar Tours - take note. This hotel has to be the worst you put us in, location wise!

  • Liked — cleanliness
  • Disliked — location
  • My ratings for this hotel
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 1 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Service
  • Date of stay June 2007
  • Visit was for Hobbies / interest / culture
  • Traveled with Large group or tour
  • Age group 35-49
  • Member since July 12, 2007
  • Would you recommend this hotel to a friend? No
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $166 (year-round)
Call now to book: 877-270-6397 from HolidayInn.com
Poor Location

Holiday Inn Rome West

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3 of 5 stars
mac34   91 contributions
Jun 16, 2007 | Trip type: Couples
1/1 found this review helpful

This hotel is poorly located for the independent traveler unless you're traveling by car. It was selected by our tour company and we stayed there the last night. It appears to be used by several tour companies for the tour's last night in Rome. It was an rather expensive taxi ride for us to get back to the central train station to continue our itinerary. Hotel was good. Breakfast bar was one of the best we had seen.

  • Liked — Breakfast bar
  • Disliked — Location
  • My ratings for this hotel
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 1 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay May 2007
  • Visit was for Other
  • Traveled with Spouse / significant other
  • Age group 65+
  • Member since March 07, 2005
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Pet owners, Families with young children, Families with teenagers
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $166 (year-round)
Call now to book: 877-270-6397 from HolidayInn.com
Arrividerci Roma

Holiday Inn Rome West

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4 of 5 stars
toomacks   34 contributions
Henderson, Nv.
Oct 1, 2006
5/6 found this review helpful

This Holiday Inn is located about 10 to 15 minutes from Leonadro Da Vinci airport. It appears to be used by many large tour companies for accommodations on the day prior to departure for home cities. It is a busy place. The lobby was claen, the staff efficient and courteous. Rooms were average size, clean and appeared well cared for. The bathroom APPEARED clean, but the floor was sticky. Rooms were reasonably quiet considering all the activity of people leaving at odd hours for their flights. The breakfast area was large, food plentiful and tasty, and staffed by people who acted like they actually cared about your wants.

  • Liked — Location close to airport
  • Disliked — Reminder of being the last night in Italy
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
  • Date of stay September 2006
  • Visit was for Other
  • Traveled with Large group or tour
  • Age group 65+
  • Member since September 04, 2005
  • Would you recommend this hotel to a friend? Yes
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites, Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d203075?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $166 (year-round)
Call now to book: 877-270-6397 from HolidayInn.com
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Holiday Inn Rome West Also Known As

  • Holiday Inn Rome
  • Rome Holiday Inn
Address: Via Aurelia Km 8,400, 00163 Rome, Italy