Booked a Deluxe double room and really enjoyed our stay. Hotel is very clean, modern, renovated, with a gym and swimming pool.
The room was great and spacious, big flatscreen TV, trouserpress, bathrobe and slippers, electric kettle with complimentary set of teas and coffees, a complimentary bottle of water and fruit juice every day. Breakfast was very good, too, with fresh italian ham and mozzarella, fresh fruit and hot omelette (and many other things of course).
As the hotel was outside of the centre (somewhat 4 kilometers to Vatican), there was a courtesy air-conditioned bus dropping guests in the city centre and picking them up at certain times, so we did not mind staying outside of Rome.
There was a nice big Panorama supermarket nearby, so one could buy fruit, snacks and water there without paying double price in the city centre. For those on a budget there is a McDonalds just outside the hotel.
The staff was nice and polite, the only improvement I would ask for would be if they kindly offered help with bags for those who check out. Otherwise - absolutely delighed with the place!

We stayed at the Holiday Inn West prior to a cruise embarkation and again at the end of the cruise. I will say that the reviews on this site were very helpful. My expectations were pretty low going into it as so many people had complained about the showers, elevators, and beds. I was pleasantly surprised by the modern feel of the hotel and am glad we chose here to stay. It is true that the hotel is no where near the center of Rome but it is accessible by cab and I heard good things about the free shuttle, although there were limited runs. They did have two drop off sites -- one near the Vatican and the other nearer the Colesseum.

Let's start with some of the troubles we had. First, the first time we stayed there we stayed for two nights and had trouble with the air conditioner. Finally, someone we had met who was also on our cruise told us about a hidden switch. I actually had seen the little switch at the bottom of the air conditioning controls, but when I switched it on the light went from green to yellow and I just figured green was better. I was wrong -- yellow is the way to go. We finally figured this out and our second night was pretty cool and our return night was perfect.

The restaurant was fine. We like our food but it took a little while to figure out the system. They have someone who sits you, someone who takes your order, and then someone who comes and gets that order and then, in turn, is your server. On some occassions English was not spoken much at all, and on others it wasn't a problem. They had buffets at breakfast and at the lunch on Sunday. We ordered off the menu for dinner and lunch. We had good sausage one night, a pizza the next night, and then i had a vegetable ravioli I really liked the final night. You can also order sandwhiches and get drinks from the bar around the opposite side of the front desk.

Someone on here had mentioned that the showers were like coffins so I expected something really bad. The first two nights we had a double room and the shower was big. Our last night was in a king bed and the shower was much more coffin-like -- like being in a tube. That bathroom was very small in general, with the arrangement of the bidet behind the bathroom door, it was larger if you kept the door closed.

Regarding the elevators, I wanted to share a quick tip. When we were trying to load our 5 suitcases into the elevator, a kind staff person came by and showed us the service elevator right around the corner. So we just pushed our entire cart on and up we went. We used a bellhop to leave and he was very timely. On our return, we used the service elevator both times. I wanted folks to know about this as it is true that the elevators (2 of them) are very small.

TV is limited. Lots of Italian tv channels but only 2 English speaking -- an overseas version of CNN and MTV. In times of satellites it seems like have a few more English speaking options, especially at a Holiday Inn, would have been nice.

Check in and check out was easy and the staff was professional and helpful, although not very cheery at all. I'm not sure I ever saw one of them smile. We used a safe they have to store our passports and money and that was helpful. They also always made our cab reservations and that worked like clockwork for us. They would give you the cab number so when it pulled up you would know which one was yours if other folks were waiting.

All in all, if you want to stay in a more modern hotel and don't mind the travel into Rome, I would suggest the Holiday Inn West. (By the way -- the McDonalds and gas station is down a long hill, but it's the driveway to the hotel and therefore not as dangerous as I had pictured from the reviews here. We also saw ladies of the evening when we went to the airport at 2 a.m. -- not in front of the hotel, but on the driveway up)

Hope this helps.

The hotel was very easy to find, which was very welcome in the Rome traffic and the car park was excellent and cheap. The room was quite small but we had a lovely view The restaurant was very good with friendly staff. The free shuttle bus into the centre of Rome was very good, but we had to stay out all day as it would have been very difficult to get back to the hotel any other way.

My daughter an I stayed at the Holiday Inn Rome West in April 2008. I was delighted with the hotel and its services. The rooms were small but very clean and attractive. The staff were very nice and most spoke English and were very patient with my poor attempts to practive speaking Italian to them. We did not dine at the hotel except once as there are so many places in Rome to dine or snack. I particularly liked the hotel shuttle service. The shuttle makes many trips between the hotel and the city of Rome every day at convenient hours with the last trip to the hotel from the city at 9 pm, which allowed us to see the city at night. The shuttle service from the airport to the hotel was not at a time that fit with our flight but the shuttle service placed us at the airport in a timely fashion on our day of departure. When we arrived in Rome, we decided to take public transportation rather than a taxi from the airport to the hotel which turned out to be a big mistake and took us about 3 hours. We were hoping to save money by doing this but it actually cost us about the same as a taxi would have cost and dragging our luggage through the train station, metro trains (lots and lots of stairs!!!) and to the bus stop was wearying to say the least. I would urge anyone making this trip to take a taxi if the hotel shuttle is not available at the time you arrive. The public transportation was great and for about 4 euros we purchased a day pass and could ride the metro trains and buses all day. Walking around worked best for us and we were able to experience much more of the city and culture on foot. There are several stores within walking distance of the hotel and in one you can purchase a cup of delicious cappuccino and a croissant for 1 euro. I would definately choose to stay at this hotel in the future and in fact I already started planning for my next trip there. We were not able to figure out how to use the phones there or our cell phones which was due to our own ignorance rather than the fault of the hotel. I was able to receive incoming calls on my cell but couldn't make outgoing calls. The next time I will explore this further before my trip. There are computers at the hotel and 5 euros will purchase 30 minutes of internet service which is how we stayed in touch with our families at home. I purchased euro travlers cheques but found that very few places accepted them. Some places didn't take credit cards either. We found the best way to get cash was through the Rome version of the ATM. These are called "Bancomat" or "Poste Italia" and both have services in several languages. Hope this review is helpful.