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Jolly Hotel Leonardo Da Vinci: Traveler Reviews


Jolly Hotel Leonardo Da Vinci
Hotel class 4.0 of 5
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Via dei Gracchi 324, 00192 Rome, Italy
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Reviews you can trust

77% Recommend
3.5 of 5 stars 139 reviews
Excellent
26
Very good
65
Average
24
Poor
16
Terrible
6
By trip type
All (139)
Business (7)
Couples (21)
Family (4)
Friends getaway (5)
Solo travel (2)
[ Date ] [ Rating ]
“Oh God... The matresses...”

Jolly Hotel Leonardo Da Vinci

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3 of 5 stars
DannyRy   5 contributions
Israel
Aug 10, 2008
1/1 found this review helpful

We stayed there last week for 4 nights. Location is great, the hotel is nice and clean, the staff is helpful and polite, breakfast was good (considering the italian standards at this sort of hotel) and the room was comfortable (though a bit small) . But... the matresses... oh God. The matresses... it was impossible to sleep on those beds. My wife came up with a backache... She requested the staff to change the matress but they brought one which was even worse... It's really a pitty, but this inconvenience made us change our whole point of view about this hotel.

  • My ratings for this hotel
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay August 2008
  • Visit was for Quality time with family
  • Traveled with Large group or tour
  • Age group 50-64
  • Member since August 05, 2005
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $241 (year-round)
“A Pig in a Poke”

Jolly Hotel Leonardo Da Vinci

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1 of 5 stars
edthened   2 contributions
bangkok
Jul 10, 2008 | Trip type: Couples
2/2 found this review helpful

I booked this hotel through the internet on a very short term - almost at the Last Minute as it were.

This is at best a 3 star hotel (not 4, which must be self-appointed). The location cannot be faulted: it is central, yet very quiet. That's the good news.

So what's the bad news? This: Some of the front desk staff (this particular group work as a team) are, without doubt, the rudest and least helpful people I have ever met in my entire life as a hotel customer (in over 25 years of business and pleasure travel).

I could give details, but why bother? Simply put, the front desk controls all, and I mean all, facilities in the hotel, including reservations, internet access, key cards, you name it - and if they don't feel like helping you, you aren't getting a reservation, a key card, a taxi, internet access, or any other service today - period.

Surprisingly, several other reviewers have commented on this for at least the last 2 years, but the service has not improved (I read their reviews *after* parting with my credit card details, natch), yet to be fair (and this is in a way unfair) some of the front desk staff go out of their way to try to compensate for their colleagues' transgressions. They really do. But do you want to bet your Holiday of a Lifetime on their being available to help you?

Avoid, avoid, avoid....

  • Liked — 1) The location; 2) Checking out (one day early) and getting into the taxi
  • Disliked — The Front Desk staff - worst ever
  • My ratings for this hotel
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 2 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
  • Date of stay June 2008
  • Traveled with Spouse / significant other
  • Age group 50-64
  • Member since February 04, 2008
  • Would you recommend this hotel to a friend? No
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites, Great food / Wine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $241 (year-round)
“Prego”

Jolly Hotel Leonardo Da Vinci

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4 of 5 stars
MrSunshine777   11 contributions
Oklahoma City
Jun 28, 2008 | Trip type: Solo travel
0/1 found this review helpful

Great Location, Great Rooms

There are two types of rooms, besides the suites referred to earlier. If you know Rome, you know this is a good place to stay.

  • Liked — Location
  • Disliked — Runny eggs, but they are all over
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Service
  • Date of stay April 2007
  • Visit was for Hobbies / interest / culture
  • Traveled with Solo traveler
  • Age group 50-64
  • Member since November 12, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites, Great food / Wine, Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $241 (year-round)
“Good location - loved the breakfasts!!”

Jolly Hotel Leonardo Da Vinci

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4 of 5 stars
RichardCastle   2 contributions
Darlington, United Kingdom
Jun 23, 2008 | Trip type: Couples

After reading the initial reviews, I was a little spectical, especially with the front desk. However, I found the staff very helpfull and courteous.
The rooms were a decent size, excellent black-out curtains, quiet with air-con and clean. Marble bathrooms and comfortable double bed - everything you would expect from a 4* hotel infact.
The breakfasts were very good - a choice of fresh fruit juices (not those watered down type either!), bacon eggs etc, pastries etc.
The location is about 15 mins walk from both the vatican and the piazza Navona across the river - so good, and also in a residential area.
The hotel clientelle were mainly American tourists or Italian businessmen/women - I can't remember any children - which we were happy about! Oh the restaurant was so relaxing, even a pianist was playing so elegantly to set the scene. Yes, I would go back!

  • Liked — Wonderful breakfasts, good location, clean and smart rooms
  • Disliked — No views - but only a 15 min walk to the vatican & piazza navona - so not too abd eh?!
  • My ratings for this hotel
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay June 2008
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since January 26, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, Girlfriend getaway, People with disabilities, Older travelers, Families with teenagers, Tourists
  • I do not recommend this hotel for Great pool scene, Pet owners
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites, Great food / Wine, Shopping
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $241 (year-round)
“Jolly Hotel Leonardo Da Vinci”

Jolly Hotel Leonardo Da Vinci

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3 of 5 stars
levrana   6 contributions
Orlando
May 12, 2008

Hello,

We stay here with Perillo Tours in April 2008.
It was a nice hotel. Clean rooms, nice bar, and A/C on year round. Most hotels in Italy do not run the A/C until the month of June. Location was not bad for some local attractions, but not in the heart of town. Walking to main areas about 15 Minutes give or take. Good for one or two night stays.

  • My ratings for this hotel
    • 2 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay April 2008
  • Visit was for Romantic getaway
  • Traveled with Large group or tour
  • Age group 25-34
  • Member since May 12, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Girlfriend getaway, People with disabilities, Older travelers, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Great pool scene, Pet owners, Families with young children, Families with teenagers
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites, Outdoor / Adventure, Great food / Wine, Shopping
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d203069?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $241 (year-round)
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Jolly Hotel Leonardo Da Vinci Also Known As

  • Jolly Hotel Rome
  • Jolly Leonardo Da Vinci
Address: Via dei Gracchi 324, 00192 Rome, Italy