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Quality Hotel Regent: Traveler Reviews


Via Filippo Civinini 46, 00197 Rome, Italy
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Reviews you can trust

51% Do not recommend
3.0 of 5 stars 133 reviews
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Hotel is not 4 star do not be fooled

Quality Hotel Regent

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2 of 5 stars
Anapopo   1 contribution
Oxford Uk
Apr 6, 2009 | Trip type: Friends getaway

We stayed in what were lead to believe was a 4* hotel but given the price we expected 3*. The walls are paper thin there were tour loads of Spanish school children staying there too. You could hear them running up and down the corridors all night and shouting from their rooms at each other. The children where not kept to one floor but dispersed among the regular hotel guests and allowed to run a muck.
The rooms themselves were basic but the bedding was changed every day and fresh towels.
When i tried to complain about the noise, I was ignored by the staff. The women simply carried on filling paper work. The place could be tolerated if the staff were friendlier, when i asked for the manager I was sent from one person to another all of whom denied any responsibility. Finally it is some distance from the city of Rome but its not difficult to get into the town. Avoid the kids .and the snotty

  • My ratings for this hotel
    • 2 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
  • Date of stay March 2009
  • Visit was for Leisure
  • Traveled with With Friends
  • Member since April 06, 2009
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $165 (year-round)
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Wouldn't stay again!

Quality Hotel Regent

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1 of 5 stars
Milly25UnitedKingdom   1 contribution
United Kingdom
May 24, 2008

Was part of a group of 50 people who all believed they'd booked a 4* star hotel with a UK tour operator. Announced by guide over tanoy on collection from airport that hotel was 'not what we might be expecting', and it certainly was not. Discovered that half of the hotel (same building different entrance) is called the Ritz and that is 4* the Regent part though is not, l would struggle to call it a 2*. At least 3/4 of our party complained of dirty rooms, ingressing water from rain, badly stained bathroom sinks/baths, very noisy single glazed over busy street + all of the air con units droning on throughout the night. The place overall looked shabby and very run down. It is not central either so everywhere you go you need to be prepared to walk a couple of miles or bus/train it.
I would not stay there again, and l doubt many of my fellow travellers would either.

  • Date of stay May 2008
  • Member since May 24, 2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $165 (year-round)
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Great hotel although a little out the way

Quality Hotel Regent

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4 of 5 stars
travelcat22   50 contributions
England
Apr 11, 2008 | Trip type: Friends getaway

I stayed at the Regent last July and found the hotel to be great. Clean, spacious rooms. No tea/coffee facilities in room, but that didnt bother me. There are two lifts up to the hotel rooms so you dont have to take the stairs. Breakfast was lovely, pleanty to choose from and tasty. Hotel staff we found to be very friendly and all spoke English, however a little Italian always goes a long way. The only down side to this hotel is it's location, it's a little out the way and you need to get the tube everyday to get into the centre. We got a 3 day pass which you can buy at the tube station. Also we found there we no resturaunts nearby so ate at the hotel every night, this wasnt a problem as the food was lovely, a great choice and not too overpriced, but it would've been nice to eat out at least once. Rome is a fantastic city and I would love to go back, I would certainly consider this hotel again, but would try to find one of a similar standard a bit closer to the main attractions. That said, we didnt have a problem with the tube and it's probably the best way to see the whole city if you only have a few days. Hope this review helps.

  • Liked — The food in the hotel
  • Disliked — The location
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 2 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
  • Date of stay July 2007
  • Visit was for Quality time with friends
  • Traveled with Friends
  • Age group 18-24
  • Member since April 11, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Tourists
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $165 (year-round)
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Average 2 Star Hotel.

Quality Hotel Regent

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2 of 5 stars
MichaelByrne   6 contributions
Kildare
Feb 22, 2008

This hotel was an average 2-Star Hotel. The room was clean and reasonable. No tea/coffee making available in the room. The lifts were very small. All the tv channels were in Italian- none in English. Had trouble with the room cards not working and a few others on our group had the same problem. In the winter- the warm air-conditioning can be turned off but not turned on to cool the room down. In the summer (I was told) the cool air-conditioning can be turned off but not turned on to heating if the room is cold. Cheap system. The staff in the hotel were hit and miss- one person hung up the phone on me when I rang from the room, while another lady in reception couldn't have been more helpful. The breakfast each day was just okay with sliced ham, cheese and salmon. Also a selection of breads, cereals etc were available.
Up the road and around the corner past the subway station is a cheap and cheerful pasta place PASTARITA (they are part of a chain). Reasonable pizza's and pasta about 5 to 12 euros a dish. We used it once or twice, as we ducked the hotel restuarant. Rome anyway is full of pasta places, so why get ripped off by the hotel? To the left out the hotel entrance is another tiny pizza place, which does takeway and sells bottled water.
The subway was 1 euro per trip or 4 euros a day. Keep the hotel card with you, because sometimes the taxi drivers don't know the hotel as it is a bit outside the centre. Once they had the name, they all used GPS to navigate there. About 8 or 10 euros from Trevi fountain to hotel depending on traffic.
If the pope is at home, his public audience is on Wednesday and his celebrates mass on Sunday mornings.
Enjoy Rome and just use the hotel to sleep in.

  • Liked — It was clean.
  • Disliked — Poor level of service
  • My ratings for this hotel
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 2 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
  • Date of stay February 2008
  • Visit was for Quality time with friends
  • Traveled with Large group or tour
  • Age group 50-64
  • Member since February 22, 2008
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites, Shopping
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $165 (year-round)
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This is not Four star!!!!!

Quality Hotel Regent

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2 of 5 stars
hawx   1 contribution
nottingham, uk
Feb 18, 2008 | Trip type: Couples

My partner and I stayed at the Regent for three nights. Our stay was riddled with problems on the first night. The shower head was covered in limescale and the shower doors were broken, one of with swayed from side to side. The ceiling was rotten and the general decour of the room was somewhat lacking. We requested to change rooms and after sending a workman to check the shower, reception agreed to do so. We were taken to the new room upon arriving to the room the staff could not open the door with the electronic key, after subsequent trips to and from reception the workman opened the door manually. We took our luggage into the room and were then told we had to change rooms again! Our third and final room was of a much better standard, the shower head was directly over a bath and was very volitile. We would honestly say this hotel is no more than a three star. Location wise the regent was also lacking, it was too far out to be on any of guide book maps and definately too far to walk into the city centre. The metro station was only 2minutes away but was not a mainline and closes at 10:30pm. A taxi ride from the airport to the hotel will set you back 45-50 euros we strongly advise you to take the shuttle bus which costs 6 euros per person. On the positive side, the staff were very friendly and the breakfast, whilst limited, was tasty.

  • Liked — the bed
  • Disliked — the shower
  • My ratings for this hotel
    • 3 of 5 stars Value
    • 2 of 5 stars Rooms
    • 2 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
  • Date of stay February 2008
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 18-24
  • Member since February 18, 2008
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Young singles
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with teenagers, Tourists
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $165 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Quality Hotel Regent Also Known As

  • Regent Hotel Rome
  • Regent Rome
  • Rome Regent
Address: Via Filippo Civinini 46, 00197 Rome, Italy