We were extremely disappointed with the hotel in Rome. It was not a 4 star hotel by ANY standards. The rooms were approx 9ft by 10ft, meaning one of us had to stay on the bed while the other dressed. Also it only had a very narrow window making it very dim, especially with the light over the bathroom mirror not working, making it impossible to see oneself while putting on make up. All this we could have put up with cheerfully if the location was better. I know space is at a premium in Rome. The local bus was an uphill walk of about 10mits when you could find it, also tickets had to be bought before boarding the bus and as there was no shops near the bus stop did not make it easy. I strongly objected to been told because we were with a tour group we were not entitled to use the shuttle bus. The reason given was there was too many of us and not enough seats on the bus. After much insistences on my part we were granted two seats on the free day of the tour. The bus had five empty seats on that trip. Another small detail maybe unavoidable the internet was out order for the duration of our stay
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