We booked the Lancelot for a six night stay in June. I don't have anything terrible to say about the place. I don't have anything wonderful to say about it either. And to be frank, I think the rave reviews it has received are very exaggerated. We are a married couple in our early forties stealing a couple of weeks away from the kids. We stayed at Ca' Angeli in Venice and in Antica Torre di via Tornabouni in Florence and loved them both. We expected to love the Lancelot too. We didn't.
I'll start with the positive, to give the management their due. The room was clean, breakfast was good, and the library and TV lounge were pleasant enough. We had dinner at the hotel one night, and had a lovely time with a family that I ended up visiting in India a month later. The staff was highly professional, if very busy, and fixed a broken phone and a running toilet in our room promptly. The neighborhood has one good traditional neighborhood restaurant and there is an Indian place not far away (we were a bit sick of pasta by that time).
So why did we move? First of all, whoever says this place is centrally located is just full of it. It is close to the Coliseum, but on the other side of it from the rest of the attractions of Rome. It is a long, and, in June, hot walk back home from anywhere else, even the far side of the forum. In March we might not have minded, but in June we definitely did. We ended up moving to the Albergo Santa Chiara, which was one of the most centrally located hotels in Rome, from which we could walk anywhere.
Also, this is not a boutique hotel or anything like it. It is larger than that, and is patronized largely by tour groups of senior citizens who like the English speaking ownership and staff. Indeed, the tour operators are so familiar with the place that they will step behind the desk and try to help out when no one else is there. For these folks and for the families with children, the place is great. For us, not so much.
Our room was quite small and in no way remarkable. It had a few pieces of beat up furniture and a TV. We had a balcony with two chairs, but it was hot out so we didn't use it. The bathroom was so tiny that it had a folding door. Forget trying to get more than one person into the bathroom. Also, the plumbing stack ran right through the wall between our bedroom and bathroom, which meant that we could hear a cascade of water every time the folks in the rooms above us flushed or took a shower. We could also hear every conversation in the hallway. Basically this meant that we didn't sleep for an hour after we turned off the light, until the folks at the bar downstairs went back to their rooms and settled down for the night. And we were awake with the first shower of the morning.
But more than anything else, I remember wondering what exactly we were paying for. It wasn't location. It wasn't privacy and a romantic decor. There wasn't anything special about this place. So we paid a bit more and moved to the Santa Chiara, which had a bigger, quieter room, a much better location, more elegant common spaces, and where we felt like we were in Rome, not London.