I first heard about this hotel through Rick Steves' Italy guide book and it was right on the mark in terms of being extra welcoming to English speaking guests. Mario Teti, the receptionist, was incredibly helpful and caring... something you won't always find in Roma. Another thing you rarely find in Roma is large rooms... but this hotel has great size rooms. I loved it! I felt like I was staying with friends. I would definitely stay again and recommend to anyone. Absolutely, without a doubt. Thanx again Hotel Britannia.

Stayed 4 nights, enjoyed the wonderful breakfast served in the nicest dishes, the roon (thogh rather small) was elegentelly furnished and very clean, the stuff was attentive and the location excellant. we'll recommand this hotel to all our freinds.

Hotel britannia was quite good, the room was small but adequate for our needs, as we were out most of the day sightseeing. Dissappointed to say the least after reading the reviews on trip advisor, I found the reception staff to be quite aloof and not at all interested in our needs, at no point were we asked if we needed any advise on tours, places to visit, resteraunts etc. In actual fact the most we got out of them was an answer to our "good Morning or Good Evening". Breakfast was excellent, a really good choice of everything, the room was kept clean and the chambermaid was most friendly, in actual fact more friendly than the reception staff. I would suggest you do not use anything from the mini bar in the room, it costs an absolute fortune, go to the local supermarket at the end of via napoli and buy your beers and wine there. Maybe we would stay at this hotel again (the breakfast swung it for us). But I think a little more thought in advising guests who are on a city sightseeing tour of places to see and eat would help enormously.

We stayed at the Britannia hotel at the end of our holiday, we had been travelling for almost 3 weeks in London and also in Paris, we were more than ready to go home. We were offered a cold drink on arrival and were looked after very well by the staff. The lady on reception was very helpful. We had lovely man carry all our heavy luggage to our room, he would not let us help him at all. He also took us on a tour of our room. The rooms are not massive but comfortable enough. We even had our own pet, a little fish tank in ther bathroom, cute touch. This hotel was close to the main station and was situatied right near a busy shopping street. The buffet breakfast was great witha large choice of food. The staff at the hotel booked our tours for us and treated us very well. We would reccomend this hotel to anyone.