Having already travelled through Europe for seven weeks, our last port of call was Rome, before the journey back to Australia. With little to no knowledge of the city of Rome, my wife and I used Tripadvisor to assist us with our hotel booking at the Britannia in via Napoli.
And we were extremely pleased with the outcome.
The location of the hotel is perfect in terms of walking to most of the city highlights and also has easy access to transport, a myriad of eateries and stacks of shops to please the ladies.
The hotel is very well presented with tasteful furnishings and decor and our room was elegant, spotlessly clean with a very good standard of amenities and facilities.
The American Buffet breakfast was excellent with a very wide variety of food choices - one of the best breakfasts we had while in Europe.
From the moment we checked in, we felt welcome and quite comfortable.
All staff were friendly, positive and consistently helpful. Mr Rossi, the hotel manager, was a true gentleman, and we appreciated both his sense of humour and his helpful advice and recommendations to some of the most excellent restaurants we have ever dined at.
A special thank you to Simona who is really an integral part of guest relations. Her warm personality, her problem solving approach to guests needs and requests, her positive, friendly disposition, encouraged an atmosphere which was a great pleasure to enjoy.
An enjoyable and memorable stay in Rome.
Greg and Mary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dear Greg Y,
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the very moment you entered we understood you would have been our victory, enjyoing what we are and exchanging the same mood, as well as our failure, pointing out what you "did not like" and your funny "i don't like anything and I don't like anyone" soon became our daily call.. Thank you for "disliking" us so much in your "terrible" feedback on Tripadvisor.
We'll be happy to see you back. True.
Best regards to you, Greg and Mary.
Simona Rongione, Guest Care, and the Manager at Hotel Britannia, Roma.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.