This hotel is a rip-off. It pretends to be quirky and chic but the rooms are very shabby and the service is unreliable. This hotel charges 4 star prices - 250 euros - but the rooms are 2 star. To be fair the bathroom was quite nice but the bedrooms are drab and depressing. Don't expect a comfortable night's sleep here - the beds are all very old (I asked to see other rooms and the beds - even in their 'deluxe' suite - were all ancient and lumpy). The concierge is not great - he told us the Sistine Chapel was closed when it was open (we took his word for it and missed our opportunity). They have free bikes but we had to wait half an hour while they looked for the key to unlock them. Our bags were put in the wrong room. Quite good breakfast. If this hotel charged about 150 euros it would be okay but at present prices, the experience of this hotel is very disappointing.
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