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Casa San Giuseppe: Traveler Reviews


Vicolo Moroni 22, 00153 Rome, Italy
Best fare found from Atlanta to Rome: $707

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83% Recommend
4.0 of 5 stars 18 reviews
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[ Date ] [ Rating ]
Great location, 'okay' hotel

Casa San Giuseppe

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3 of 5 stars
WorldTravellerr   105 contributions
Chicago, IL
Nov 2, 2009 | Trip type: Solo travel

I stayed for five nights in mid October. I made my reservations directly online and the hotel responded immediately to my inquiry. I had room 212 which was small, but quiet with a clean bathroom and facing a courtyard. The room key is a large skeleton key on a fob that weighs about a pound and is very difficult to use. My fear was that there would be a fire and I'd be forced to jump out of the window because I wouldn't be able to get the door unlocked to get out! The other issue was the lighting in the hallway. I can understand the need to conserve energy, but the lights in the stairwells should have remained on at all times. It took me a couple of times going up a pitch black stairwell before figuring out where all the hallway light switches were. Annoying.

The hotel is a converted convent, so I totally expected a small room. Room 212 had a small twin bed, two pillows (nice) and an extra blanket in the wardrobe which I did use because it got down to 40 degrees F at night. There are no heaters in the rooms and I only saw a couple of radiators in the hallways, which were not turned on. The bathroom was brand new and clean. The shower was tiny and hard to get in and out of because the doors only opened so far. It was just awkward. There was a blow dryer in the bathroom. The bathroom did have a water pump behind the toilet which made an awful grinding noise any time you ran the sink, the shower or flushed the toilet. Needless to say, you couldn't flush in the middle of the night or you would have woke the whole floor. The room also had a small TV with no English channels and a small fridge stocked with drinks (like a minibar). There was a very laughable 'Room Service' menu on my headboard. I doubt you could have gotten room service in this place even if you had called for it. There was a wardrobe with hangers and shelves. Plenty of room to unpack and hang your things.

Breakfast was typical European and nothing special. If you didn't get down there early, you were out of luck. There were unappetizing looking meats and cheeses laid out next to pastries. I ate yogurt, cereal and toast every morning, which was perfectly fine. The lady who served the coffee was very nice and very busy with no other help to clear tables. There are several restaurants very close to the hotel where you could get a better breakfast. There is also a market nearby that sold very good fruit (which I bought every day).

A previous reviewer mentioned that they had to pay for internet service. I'm not sure why as the hotel advertises free WiFi and I did indeed use the free WiFi every evening to check my email and download my photos.

The hotel is located in Trastevere which is a wonderful, charming neighborhood. There are many restaurants, bars, shops and sites to see in this area. It is located between the Colosseum and the Vatican, right across the street from the Tiber River. I walked everywhere from this hotel. There are also a couple of buses that you can catch nearby as well. Taxis are plentiful, but you can't really hail them on the street. You need to call for one or head to a taxi stand.

I agree with the other reviewers regarding the service at this hotel. While there was one young man who worked in the evenings that was very nice, the rest of the desk staff could have cared less about any type of customer service. On the evening I checked out, I had the front desk call for a taxi for a 3:45am pickup to the airport. The guy at the desk told me it will probably cost 60 Euro. When I questioned him about the 40 Euro set airport rate, he proceeded to get defensive about it telling me that they charge more at night. I told him 'no, it would cost 40 Euro because the airport trip rate was set at 40 Euro, day or night, and that was the law in Rome'. When I came down at 3:30am to the lobby, the overnight attendant was SOUND ASLEEP on the couch. He didn't even hear me drop my bags on the floor 10 feet from his head. My taxi did arrive on time and the driver charged me exactly 40 Euro as the law requires.

I agree with the other reviewers that this hotel was overpriced for what you got. However, it was the cheapest rate I could find in an area of Rome that was convenient to everything I wanted to see. That was the sacrifice I made. I certainly felt safe here and would not object to staying there again. That said, Rome is a city that can wear you down easily and the comforts of a plusher hotel are a welcome relief after a day of non-stop sightseeing. There were a couple of days when I would have liked nothing more than to collapse in a hotel bar after sightseeing and then head directly to my room 2 floors up.

Would I stay here again? Maybe. Would I recommend to my friends? Definitely not! They're high maintenance and this is not the place for them. Would I recommend to a frugal traveler looking for a clean, safe place to stay? Yes.

  • My ratings for this hotel
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
  • Date of stay October 2009
  • Visit was for Leisure
  • Traveled with Solo Traveler
  • Member since April 27, 2005
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Good location for evening meal after long days sight seeing!!

Casa San Giuseppe

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4 of 5 stars
Emanic   20 contributions
Lowestoft England
Nov 1, 2009 | Trip type: Couples

This hotel is well placed for evening meal/drinks in the evening without having to walk far, a bonus after walking miles all day seeing the sights! Our room was large with wardrobe, drawer space and comfy large bed! The bathroom was also huge but with tiny shower in the corner - odd! Like other reviews we had terrible problems with the key - seems to be no easy way to unlock the door - but eventually it opens! Getting out of the room is easy tho! Breakfast although adequate to break the fast, was uninspiring, hard bread, ready prepacked toasts, meat, cheese, apples, yogurt and cake/ tarts. You get one hot drink per person and then have to pay 3 euros for a second cup! One morning we happened to go down for breakfast after a large group of Americans -the tables were not cleared, we had to clear our own space - the butter had run out and so had all the crockery and the waitress could not have cared less! We eventually found two saucers to eat our meagre breakfast of remains on!! The roof terrace was deserted and everything put away - could have be really nice but lacked any TLC! However we enjoyed our stay and the hotel, it is well placed for all sight seeing - easy stroll to the number 8 tram which connects with many buses! Get your self a Roma travel card (23 Euros from tourist hut by no 8 tram stop) which gives unlimited travel on all transport for 3 days and 2 visits to museums (Colesseum) etc jumping the queues - well worth it! After long days walking the streets of Rome this hotel is well placed and a stones throw from a wide selection of bars and restaurants - just what you need!

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
  • Date of stay October 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Member since May 02, 2006
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Very overpriced, but a good location.

Casa San Giuseppe

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2 of 5 stars
backpackbuddha   20 contributions
Mystic, Connecticut
Oct 28, 2009 | Trip type: Solo travel

I stayed one night in a single room, 212, which was very small. The key to the room was ridiculously difficult to use, giving me the constant feeling that I would be locked out or locked in, which I often was for a few minutes while I struggled to hold and turn the key just right to get it to work. The shower doors wouldn't close fully, so water got all over the bathroom floor. The TV had only a few stations. The hallways were dark and depressing. I paid 80 Euros for the rooms and was told this was a "reduced rate" but to me it felt like legal robbery.

The front desk guys appeared rather put-out to provide help or answer questions. Further, after I'd paid my bill, there was later confusion over whether it was paid. I double-checked a couple hours after paying to make sure the computer records reflected my payment, as I did not get a feeling of confidence in the competence of the front desk guys. Sure enough, there was confusion, which I had to resolve.

Apart from the good location and the breakfast, which was decent and the breakfast attendant woman very nice, this hotel is not recommended. They even have the audacity to charge for internet use. Any hotel worth recommendation offers free internet, if not free WiFi, to its guests in the year 2009.

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
  • Date of stay October 2009
  • Visit was for Leisure
  • Traveled with Solo Traveler
  • Member since July 01, 2005
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Great location, clean, but mostly unhelpful front desk staff.

Casa San Giuseppe

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3 of 5 stars
LoveEuropeTraveler   3 contributions
San Juan Capistrano, CA
Oct 25, 2009 | Trip type: Family

We recently stayed at this hotel for 4 nights in a quad with our daughter and son-in-law. Two of the beds were fold aways and not particularly comfortable. One bed stuck out far into the room, obstructing access to the bathroom, and we had to be very cautious going to the bathroom at night. There was plenty of street noise as we faced the street even though we requested a quieter room overlooking the courtyard and our reservations were made months in advance. The room was spare and clean. Definitely no frills. The breakfast lady was very nice, as was the housekeeper. The front staff (with the exception of one young man) were downright unhelpful, bordering on surly. The customer service stood in stark contrast to our experience in Florence at the Hotel Giglio, where the customer service was excellent. The staff was good, however, in the reservation process, promptly responding to requests and some changes. All of these negatives aside, we loved the Trastevere section of Rome where this hotel is located. It felt like a neighborhood and a bit of an oasis in bustling Rome. I would recommend this hotel with some reservation. If you need no or very little help from the staff (they did call a taxi for us), this hotel was clean and felt safe. It was also one of the lesser expensive places we could find. It essentially had a hostel feel to it at Euro 210 per night for a quad. Expensive for what we got, but Rome is expensive.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 2 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
  • Date of stay October 2009
  • Visit was for Leisure
  • Traveled with Extended Family
  • Age group 50_64
  • Member since May 15, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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great location

Casa San Giuseppe

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4 of 5 stars
Cascol   11 contributions
Brisbane
Oct 10, 2009 | Trip type: Couples

We stayed here for 3 nights during our 5 night stay in Rome. The location of this hotel is perfect if you want to be centrally located and in a part of Rome that is known for it's nightlife. During the day the are seems quite quiet and abandoned but as soon as the sun goes down, it's full of restaurants and bars.

You can pretty much walk everywhere from this hotel and it's very easy to catch the tram and then bus to the colloseum.

The room was very large as was the bathroom, the only odd thing is the bathroom was large but the shower was very tiny, minor detail though. The decor was a little dated but my expectations are not high throughout Europe it too is a minor detail.

Free wifi in the lobby and breakfast included is always a plus too!

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay October 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Member since April 26, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes
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Casa San Giuseppe Address

Vicolo Moroni 22, 00153 Rome, Italy