I stayed for five nights in mid October. I made my reservations directly online and the hotel responded immediately to my inquiry. I had room 212 which was small, but quiet with a clean bathroom and facing a courtyard. The room key is a large skeleton key on a fob that weighs about a pound and is very difficult to use. My fear was that there would be a fire and I'd be forced to jump out of the window because I wouldn't be able to get the door unlocked to get out! The other issue was the lighting in the hallway. I can understand the need to conserve energy, but the lights in the stairwells should have remained on at all times. It took me a couple of times going up a pitch black stairwell before figuring out where all the hallway light switches were. Annoying.
The hotel is a converted convent, so I totally expected a small room. Room 212 had a small twin bed, two pillows (nice) and an extra blanket in the wardrobe which I did use because it got down to 40 degrees F at night. There are no heaters in the rooms and I only saw a couple of radiators in the hallways, which were not turned on. The bathroom was brand new and clean. The shower was tiny and hard to get in and out of because the doors only opened so far. It was just awkward. There was a blow dryer in the bathroom. The bathroom did have a water pump behind the toilet which made an awful grinding noise any time you ran the sink, the shower or flushed the toilet. Needless to say, you couldn't flush in the middle of the night or you would have woke the whole floor. The room also had a small TV with no English channels and a small fridge stocked with drinks (like a minibar). There was a very laughable 'Room Service' menu on my headboard. I doubt you could have gotten room service in this place even if you had called for it. There was a wardrobe with hangers and shelves. Plenty of room to unpack and hang your things.
Breakfast was typical European and nothing special. If you didn't get down there early, you were out of luck. There were unappetizing looking meats and cheeses laid out next to pastries. I ate yogurt, cereal and toast every morning, which was perfectly fine. The lady who served the coffee was very nice and very busy with no other help to clear tables. There are several restaurants very close to the hotel where you could get a better breakfast. There is also a market nearby that sold very good fruit (which I bought every day).
A previous reviewer mentioned that they had to pay for internet service. I'm not sure why as the hotel advertises free WiFi and I did indeed use the free WiFi every evening to check my email and download my photos.
The hotel is located in Trastevere which is a wonderful, charming neighborhood. There are many restaurants, bars, shops and sites to see in this area. It is located between the Colosseum and the Vatican, right across the street from the Tiber River. I walked everywhere from this hotel. There are also a couple of buses that you can catch nearby as well. Taxis are plentiful, but you can't really hail them on the street. You need to call for one or head to a taxi stand.
I agree with the other reviewers regarding the service at this hotel. While there was one young man who worked in the evenings that was very nice, the rest of the desk staff could have cared less about any type of customer service. On the evening I checked out, I had the front desk call for a taxi for a 3:45am pickup to the airport. The guy at the desk told me it will probably cost 60 Euro. When I questioned him about the 40 Euro set airport rate, he proceeded to get defensive about it telling me that they charge more at night. I told him 'no, it would cost 40 Euro because the airport trip rate was set at 40 Euro, day or night, and that was the law in Rome'. When I came down at 3:30am to the lobby, the overnight attendant was SOUND ASLEEP on the couch. He didn't even hear me drop my bags on the floor 10 feet from his head. My taxi did arrive on time and the driver charged me exactly 40 Euro as the law requires.
I agree with the other reviewers that this hotel was overpriced for what you got. However, it was the cheapest rate I could find in an area of Rome that was convenient to everything I wanted to see. That was the sacrifice I made. I certainly felt safe here and would not object to staying there again. That said, Rome is a city that can wear you down easily and the comforts of a plusher hotel are a welcome relief after a day of non-stop sightseeing. There were a couple of days when I would have liked nothing more than to collapse in a hotel bar after sightseeing and then head directly to my room 2 floors up.
Would I stay here again? Maybe. Would I recommend to my friends? Definitely not! They're high maintenance and this is not the place for them. Would I recommend to a frugal traveler looking for a clean, safe place to stay? Yes.
TripAdvisor has free and easy resources to help you enhance your listing and promote your property.
- Start Here - Visit Your Owners' Center
- Add Photo
- Add Video
