I was very impressed by the beautiful lobby, and the rooms met the highest standards of taste and luxury. This is a gorgeous hotel and unlike other "grand dames" does not feel the slightest bit shabby or worn - it's top notch in every respect.
I would agree with the comments of others that the service was a bit snooty - I felt like they checked us in and then virtually ignored us apart from a mumbled buona sera when we were walking in/out.
I liked the location, especially in the spring when we wanted to spend time in the Villa Borghese gardens. Reasonable walk to metro and lots of interesting locations.
The breakfast is great - but it cost 53 Euros. On the first day I assumed/hoped that they were not charging me the 53 for each of my children (ages 4 and 6) who ate about one bite of toast and a sip of juice apiece. The second day, before heading to the restaurant, I phoned the restaurant as well as the concierge who assured me that yes, the children were charged 53 euros too! For me and two children, breakfast cost about US$200. It was perfectly lovely and delicious, but not worth that much.
Internet cost 23 EUR per day or 0.60 per minute.
Laundry prices were very high as well.
All-in-all, this is a great hotel and it's hard to find any issues with the comfort level, but the price (of the room as well as each and every one of the extras) is sky high, even for what it is. No value here.

My husband and I stayed here from March 20 to 24. We decided to take the Leonardo Express to get to the hotel. The cost for both of us was 24euro from the airport. I regret taking the train because the train was slow and after we got off the train, we had a hard time finding the hotel. We got off at Barberini station and it was about 5-7mins walk (a little bit uphill and streets were narrow). I believe the Spagna station has a little bit oh uphill too. With all of the hassles that we went thru, we should have went with the $40euro private taxi.

The checkin was fast and easy. We got a room at the first floor near the corner. When we open the window, the dumpster was right there. Of course, it had a bad smell. We reserved a double room and that room had a fullsize bed which i thought it was small for both of us but the bathroom was nice and spacious.

The second day our bathroom broke. It wouldnt flush. They wouldnt switch the room because they said it was all booked. This problem continued for the next 2 days. They tried to fix it but couldnt. So we were stuck with the broken toilet. Until the last day, they moved us to 4th floor with balcony. This room was better with queen size bed.

The rooftop restaurant was nice, had a nice view but expensive.

The checkout was quick. This time we took the private taxi to Termini station. It was $10euro.

My family and I stayed at the Eden two weeks ago. The staff was lovely. The rooms we were given were spacious and beautifully decorated. This is a hotel with real old world charm. Its location is superb, just two blocks from the Spanish Steps and a lovely walk from the Trevi Fountain area. I look forward to returning to this hotel.

We stayed at this delightful hotel for three nights and enjoyed every minute of our stay.The hotel staff were extremely helpful and attentive - remembering your name and preferences.

We had a room on the 5th floor facing the road - which could be a llittle noisy in the morning, but no more then you would expect of a city. Our room was a little small but the wardrobe and cupboard area are separate which gives a feeling of space. One thing I loved was the llinen sheets - a real treat.

The hotel is well situated - access to all sights and delilghts are easy - either by foot or cab. We didn't use the underground but there were two stations close by so it is a reasonble option if that is your choice.

The view from the restaruant is fabulous - seriously hard to beat and drinks in the bar each evening, overlooking the city was a real treat. Breakfasts are also excellent - plenty of choice and can be taken in the bar or on the roof terrace, which I imagine would be glorious in the summer.

The restaurant is also very good - the view alone makes it worth a visit. All in all we had an excellent stay and would definetly return.