3 of my family members stayed at the Alberto del Senato in late October. The hotel was in a great location and it was nice to have breakfast included in the room rate. For 360 euros per night, however, I would have expected a lot better service. After our second night of three in the hotel, we noticed that housekeeping had not bothered to give us any new shampoo or soaps, and had not replaced the towels. They left the used ones out and without lids on. When we called housekeeping to get new soap and towels, they brought it to us right away. However, when we called them back 10 minutes later after we discovered there were no water glasses replaced in the bathroom, housekeeping came back and mumbled for us to make a list next time. They didn't seem to realize they should be replacing these items in the mornings when they cleaned the room. In addition, the bathroom shower does not drain well and we found ourselves having to take quick showers to avoid swimming in water (we brought this up to management but I don't think anything was done.) In summary, the hotel was in a great location, some of the staff were very helpful, but overall I think you could do better for your money elsewhere.
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