You certainly expect a lot from a Waldorf hotel and the Rome Cavalieri definitely did not disappoint. My wife and I stayed at the Cavalieri to end our honeymoon and what an ending it was. First and foremost, we want to thank Markus, the chief concierge, who did everything he could to make our stay top notch. From making dinner reservations, private sight seeing tours, Papal audience and even helping with a problem from another hotel, Markus is by far the best concierge we've had the pleasure of staying with.

The hotel itself is beautiful and offers the best views of Rome. We could see the Vatican and all of Rome from our room. The meals were also outstanding. It was certainly the best breakfast we had during our entire trip and dinner the last night at La Pergola was one of the best dinners we've had EVER. Expensive, but worth every bite. Plus the views from La Pergola were unbelievable.

The only negative was the doormen out front. When we arrived, they didn't offer to help with the bags, never opened the doors for us the whole time and weren't very helpful in general.

You are not in the center of Rome, which we liked and the hotel offers a shuttle throughout the day. We typically took a cab back to the hotel, so plan on spending 10-15 euro per trip if you do the same. There were also some great little bakeries and pizzerias around the corner from the hotel. It was about a 10 minute walk, but was worth it - YUM.

The hotel is beautiful and the view is amazing but the walls are paper thin. We must have had a honeymooning couple next door because they did not sleep ALL night and we heard EVERYTHING. We could even hear them when they were talking and what they were saying not to mention other things. My husband and I could not sleep the entire night. I even took some Tylenol PM to knock me out but it was too loud and I am a pretty deep sleeper. The food was also awful. We ordered lasagna and got something aobut 1/2 inch high for $25 dollars. We literally thought they were kidding and bringing us an appetizer. They also got our reservation wrong and then wouldn't let us book with the rate of the conference we were attending. We arrived at 11:30 at night and were too tired to get another hotel so we were stuck with full price even though we had books months before - but no reservation showed up. We were originally going to stay the whole week but checked out after 2 days. Beautiful hotel with great potential but they need to work on customer service and insulating the walls.

From the warm welcome when we got there to the gracious, early morning farewell, everyone at this hotel was exceptionally friendly and helpful. And, the hotel, it is absolutely amazing!!! We were so impressed with the public restroom on the 1st floor that we have pictures of it and explain it in our photo albums from this trip!! Gorgeous!! An elderly couple that was staying there at the same time, said it best in their summation, "this hotel is like a museum!" Appreciated the complimentary shuttle into town!! Breakfast buffet has more to offer than I've ever seen!

Just returned from week long stay at Cavalieri. This was our second stay and this time we came for the soccer however Man Utd did not which was a shame. Hotel is superb service excellent, pool area very good and the food is what you would expect in an upscale Hilton just too good but as you would expect very pricey, you get what you pay for. Hey if you organise trips into Town ie timings etc then shuttle bus in and taxi out are great. Will visit this location again no problem!