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“Beautiful property nestled in the hills overlooking Rome” 5 of 5 stars
Review of Rome Cavalieri, Waldorf Astoria Hotels & Resorts

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Rome Cavalieri, Waldorf Astoria Hotels & Resorts
5.0 of 5 Hotel   |   Via Alberto Cadlolo 101, 00136 Rome, Italy   |  
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Ranked #89 of 1,263 Hotels in Rome
Portland, OR
Senior Contributor
41 reviews 41 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
29 helpful votes 29 helpful votes
“Beautiful property nestled in the hills overlooking Rome”
5 of 5 stars Reviewed May 27, 2013

We thoroughly enjoyed our stay at the Cavalieri. It is everything you expect from a Waldorf hotel. The rooms were beautiful and the service was outstanding. We stayed in an Imperial Rome view room with a fantastic view of the city and particularly St. Peter's basilica. These were very large rooms with a nice sitting area and balcony. Also with the Imperial floors you have access to the Imperial Lounge which offers food and drinks from 7 am to 11 pm. We had budgeted much more for food, but the lounge offers a very good breakfast and light dinner. If you want to be in the middle of the city, this hotel is not for you. However, we found it to be perfect. It is a manageable walk to the Vatican from the hotel and they offer a shuttle from 9 am to 9 pm daily. The shuttle drop off is at Piazza Barberini and is convenient to both the Spanish steps and Trevi fountain. We found the hotel to be a nice place to wind down after a busy day of touring the city. I would recommend asking for the Rome view room and away from the elevator.

Room Tip: Ask for a room with a Rome view.....which is worth it! Also, ask to be located away from the elevat...
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  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest R, Manager at Rome Cavalieri, Waldorf Astoria Hotels & Resorts, responded to this review, June 2, 2013
Dear Guest,

We would like to thank you for choosing Rome Cavalieri, Waldorf Astoria Hotels & Resorts during your recent visit to the Eternal city and for taking the time to submit a review regarding your stay.

We are so glad to read that you have enjoyed your stay in our Imperial floors and that our staff, services & facilities met your expectations.

Looking forward to welcoming you back to your ‘home away from home’ real soon!

Kind regards

K. Khaled
A. Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,404 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (918)
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Farmingdale, New Jersey
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 27, 2013

The hotel and staff were outstanding in every way. Our room overlooked Rome and had a great balcony! The property is beautiful with an outdoor and indoor heated pool. The spa was a welcome retreat after a long day of site seeing! If you can afford it, stay here, you will not be disappointed.

Room Tip: Try to get a Rome View
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest R, Manager at Rome Cavalieri, Waldorf Astoria Hotels & Resorts, responded to this review, June 2, 2013
Dear Guest,

We would like to thank you for choosing Rome Cavalieri, Waldorf Astoria Hotels & Resorts during your recent visit to the Eternal city.

We are so glad to read that your stay was a memorable one and that our staff, services & facilities met your expectations.

Looking forward to welcoming you back in the near future.

Kind regards

K. Khaled
A. Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
97 reviews 97 reviews
30 hotel reviews
Reviews in 61 cities Reviews in 61 cities
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed May 27, 2013

I stayed at this hotel on a business trip. The rooms are very spacious and I had one with a balcony overlooking Rome which was very nice. Although the rooms have clearly recently been decorated, the style is old fashioned and a bit on the tacky side (not really to my taste but I can see others may like it).

Service was absolutely impeccable and the food (at breakfast and lunch) was very good and varied. The hotel has beautiful grounds and outdoor and indoor pools, as well as fantastic views of Rome from the various terraces.

The only real drawback was its location. Being on top of a hill (Monte Mario) in a residential area away from the main tourist attractions and without easy access to public transport, the only way to get around is with Rome's costly and unreliable taxis. Also, for an expensive 5 start hotel, it is a shame that, in this day and age, they charge for internet access (at 25 euro per day).

  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest R, Manager at Rome Cavalieri, Waldorf Astoria Hotels & Resorts, responded to this review, June 2, 2013
Dear Guest,

We would like to thank you for choosing Rome Cavalieri, Waldorf Astoria Hotels & Resorts during your recent visit to the Eternal city.

We are so glad to read that you have enjoyed your stay and that our staff, services & facilities met your expectations.

Looking forward to welcoming you back on a future occasion.

Kind regards

K. Khaled
A. Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol, United Kingdom
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed May 26, 2013

It is true to say that this hotel is not exactly convenient for the main sights of Rome. However, there is a free hotel shuttle bus service (on a first come, first served basis) and taxis to and from Rome should cost you no more than 15 Euros. The fact that its not in the centre of Rome though, we considered a bonus. Rome is a beautiful and vibrant city but it is also extremely busy so being able to retreat to the hill over looking it is a real winner. You should also note that a Taxi to and from the Airport will cost you between 60 - 75 Euros.

The hotel is a little dated architecturally and perhaps the interiors may not be to everyone's taste. Having said this it is well kept and maintained with beautiful gardens and views. The interior décor lends itself more to the evening ambiance than the daytime and I strongly believe the evenings is where this hotel is a real winner. Whether you sit on the terrace overlooking Rome or in the lounge bar you are attentively looked after. I would stress that although attentive the service is no way intrusive. The staff also seem to genuinely enjoy what they do and want you to enjoy your visit. The majority of staff are unfailing polite and always speak when passing you in the corridors. The only exception to this is the small army of doorman, chauffer's and concierges who by and large ignore you unless approached. However, the hall porters are always there to make up for it with a ready smile.

It is worth noting that this hotel clearly does a lot conference business and so sometimes during the day it can feel a little like you are visiting the lobby of an office building... as I said earlier though the evenings where the guests largely have the place to themselves is when the hotel really proves it worth.

The rooms are clean and spacious. They are showing a little wear in places but should you need something attended to, rest assured it will be sorted and sorted promptly. Room service is quick and the food hot. Breakfast offers a wide range of choices which is to a good standard. The coffee top ups are readily available and staff are always on hand should you need anything. The only minor detractor for breakfast being that they seem a little slow to up the hot items. I'm sure if you asked though this would be attended to immediately.

So, an excellent hotel but you won't really appreciate it until the evenings. If you want to be able to walk to the sights in Rome then don't choose this hotel. But, if you want an Oasis of calm to retreat to from the busy city this is an excellent choice.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest R, Manager at Rome Cavalieri, Waldorf Astoria Hotels & Resorts, responded to this review, June 2, 2013
Dear Guest,

We would like to thank you for choosing Rome Cavalieri, Waldorf Astoria Hotels & Resorts during your recent visit to the Eternal city and for taking the time to submit a review regarding your stay.

We are so glad to read that you have enjoyed your stay and that our staff, services & facilities met your expectations.

Looking forward to welcoming you back on a future occasion.

Kind regards

K. Khaled
A. Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Massachusetts, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 25, 2013

This place is a delight - outstanding service from all staff, highly luxurious rooms and appointments throughout the hotel. But I found it very expensive...I would not be able to afford this for a personal vacation, and since my own business is a small privately owned business, I would not elect to stay here if I was paying for it myself.

  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest R, Manager at Rome Cavalieri, Waldorf Astoria Hotels & Resorts, responded to this review, May 26, 2013
Dear Guest,

We would like to thank you for choosing Rome Cavalieri, Waldorf Astoria Hotels & Resorts during your recent visit to the Eternal city.

We are so glad to read that your stay was a memorable one and we hope to welcome you back in the near future.

Looking forward to welcoming you back on a future occasion.

Kind regards

K. Khaled
A. Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed May 24, 2013

The hotel itself is very nice and the rooms were what you would expect from a Waldorf hotel. Location was fine, 10-15 minute cab ride to town plus the hotel has a complimentary shuttle. Disappointed they charged $25 per day for WIFI or by the hour in the business center. My bad experience was with the restaurant at the property, La Pergola. The restaurant is on the top floor which offer great views of Rome so my wife and I thought we would go to dinner and take some pictures. The dress code requires a jacket for men, well i did not bring a jacket on vacation so we scratched the dinner idea but thought we could go early right when the restaurant opened, have a drink and take a quick pic on the balcony. I had a nice dress shirt and slacks on with dress shoes, the reaction we recieved from the host and hostess was appalling. The first guy walked up and didnt know what to do so he turned to another lady who looked me up and down like I was trash off the street. She suggested I come back tomorrow properly attired. I get it, they have to maintain their dress code and status but they should treat hotel guests better and people with common decency. The experience left a bad taste in our mouth for the rest of our stay (thankfully that was our last night there). Overall the hotel was nice, but that experience and the fact they charge you every which way they can during the stay is a turn off. I wouldn't stay there again, too many other options in the middle of town that are better priced.

  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest R, Manager at Rome Cavalieri, Waldorf Astoria Hotels & Resorts, responded to this review, May 25, 2013
Dear Guest,

We would like to thank you for choosing Rome Cavalieri, Waldorf Astoria Hotels & Resorts during your recent visit to the Eternal city and for taking the time to submit a review regarding your stay.

We are glad to read that you have enjoyed your stay, but as all Hilton Family hotels, internet WiFi is supplied by iBahn that has established various packages for all guests' needs, so we encourage our visitors to join the Hilton Honors fidelity program that when reaching a certain level, provides complimentary Wifi vouchers.

We regret reading about your impression of our gourmet restaurant La Pergola, but we would like to advise you that they provide dinner jackets to our guests, if they haven't brought one for dinner. We would also like to inform you that we have other alternatives for our guests to take pictures of the city centre and enjoy drinks casually.

Looking forward to welcoming you back on a future occasion.

Kind regards

K. Khaled
A. Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Riyadh, Saudi Arabia
Top Contributor
70 reviews 70 reviews
25 hotel reviews
Reviews in 12 cities Reviews in 12 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed May 24, 2013

Attended a medical conference here, but did not stay in the hotel. Did however eat here!. The property is more impressive inside as compared to outside. The staff inside is very helpful. The views from the pool area, and from the garden and outside sitting places is really good (overlooking Rome, and especially the Vatican). The main lobby is nicely decorated, and has lots of beautiful paintings hanging on the walls. The food is OK. We tried to use another restaurant once, and couldn't get in as there was a birthday party going on. It is my understanding that this hotel is the venue for quite a few conferences and other events throughout the year, and can be surprisingly busy. A big downside is that while it is a ten minute cab drive to the Vatican, it is not centrally located to see the major attraction in Rome, and cab costs could add up(though I understand that there is a hotel shuttle available, but not very convenient). Also there is a big telephone tower right across the road from the Waldorf Astoria, and radiation is some people's concern. It is certainly worth a visit(especially for a meal or two, if not living), but I would think that there are other hotels ( star near Spanish steps) or on Via Venizo / Natzionale that are more centrally located and very close to the main attractions.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest R, Manager at Rome Cavalieri, Waldorf Astoria Hotels & Resorts, responded to this review, May 25, 2013
Dear Guest,

We would like to thank you for taking the time to submit a review regarding your visit during your conference.

We are so glad to read that you have enjoyed your meals at our restaurant and we would like to inform you that it is thanks to our location that we could provide resort facilities in a central location in addition to the breath taking view of the Eternal city.

We look forward to welcoming you on a future occasion far a longer stay.

Kind regards

K. Khaled
A. Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Rome Cavalieri, Waldorf Astoria Hotels & Resorts

Address: Via Alberto Cadlolo 101, 00136 Rome, Italy
Phone Number:
Location: Italy > Lazio > Rome
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Spa Hotel in Rome
#23 Business Hotel in Rome
#38 Luxury Hotel in Rome
#40 Family Hotel in Rome
#57 Romantic Hotel in Rome
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Rome Cavalieri, Waldorf Astoria Hotels & Resorts 5*
Number of rooms: 370
Official Description (provided by the hotel):
Overlooking the panorama that has inspired visitors for centuries is Rome's most prestigious address – the Rome Cavalieri hotel. Though only minutes from the city's great monuments, the Rome Cavalieri has the tranquility of an oasis. Enclosed in fifteen acres of lush Mediterranean parklands, this luxury hotel is a calm retreat in the heart of the Eternal City, an elegant refuge where time slows and hearts quicken.The first hotel in Europe to be part of the exclusive Waldorf Astoria Hotels & Resorts, the Rome Cavalieri hotel is more than just a 5–star property. It's the pre-eminent luxury hotel in Rome, with an art collection that outshines many museums, a Grand Spa that would be the envy of a prestige health resort, and standards of luxury that set it apart from other Rome hotels. The Rome Cavalieri brings new meaning to notions of Italian style, and new purpose to the fine art of exclusive hospitality. ... more   less 
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Also Known As:
Rome Cavalieri, Waldorf Astoria Hotels And Resorts
Rome Cavalieri, Waldorf Astoria Hotel Rome
Hilton International Rome
Hilton Rome
Rome Hilton International
Hilton Hotel Rome
Rome Cavalieri Hilton

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