This hotel is on the outskirts of Rome, with lovely views of the city, if you have a room at the back. The front of the hotel overlooks a massive electronics tower; rather horrible to wake up to every day.
It costs about 60 Euro from the airport. You can arrange a private pick up for more money with the hotel but it isn't necessary. It will cost you 10 Euro to get to the Vatican by taxi or 20Euro to go to the Colosseum. It is really impossible to walk into town, owing to the lack of sidewalks and insane drivers on the narrow roads.
The hotel is an old building that has had a massive infusion of money to update and beautify the interior. They have used marble everywhere and filled the building with art. Overall it's nice, if not a bit overdone. From the outside it doesn't look very nice.
The rooms are reasonably sized; large for Europe, average to small for North America. The bathrooms (entirely marble) are compact but functional. There is no tea or coffee or iron in the room.
I found the beds too soft, the pillows terrible and the sheets so rough we had to sleep without them. Worse still was the heat. The hotel has central heating and the rooms are not individually adjustable, meaning that if the heat was still on (as it was) and the outside temperature was high (as it was) there is no air conditioning and no way to cool the room other than leave the balcony door open all night and pray for a breeze. Lots of people smoke on their balconies, so smoke constantly tracks into your room. We found the hotel too hot to sleep and spent 6 nights tossing and turning. Pleas to turn off the heat were met with shrugs and deaf ears.
The pool (both inside and outside) are lovely and warm, and the spa itself is nice, but small. However the hotel charges ++ $ to use them. It is worth upgrading to the Imperial floors so that you have access to the lounge for drinks, and light snacks so that you can use the pools and spa without an extra fee.
There is little to do near the hotel, although about 500 m down the road there is a small square with a bank (and ATM), grocery store (very small) and a couple of really good restaurants (Sicilian and Luciano's).
We ate at both the hotel restaurants. L'Ulivelo's on the ground floor was okay but certainly not as good as the restaurants just down the street. It was however, twice their price. La Pergola on the 9th floor is an award winning restaurant with amazing views and absolutely outstanding service. The food was very good and there were several pleasant surprises during the meal. Of course, it cost a bomb (appetizers 40 Euro etc) but you expect that.
pool and spa entrance 35 Euros per day
shuttle bus to Barberini square often full
Main restaurant nothing overly special
No individual temperature control in the rooms
smoking allowed on balconies
no variation in food in lounge
Clean and relatively quiet
nice view at the back of the hotel
concierge generally helpful
Top level restaurant on the roof
Overall, this was a nice hotel, but considering the very high cost, I expect to get a night's sleep and be able to have some variety in choices to eat. The staff are uncaring that you can't sleep because of the heat.
I would suggest to first time visitors to Rome that they stay in town, closer to the sites and multiple trattoria for a better experience. This hotel is perhaps better for business people who are on expense accounts and not there to see the sites. I didn't find that it was worth the money.
Ensure you get a room at the back and on the Imperial floor.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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We would like to thank you for choosing Rome Cavalieri, Waldorf Astoria Hotels & Resorts during your recent visit to the Eternal city and for taking the time to submit a review regarding your stay.
We are so glad to read that you have enjoyed your stay in our Imperial floors and we would like to inform you that we have a pillow menu that our guests could choose from for their comfort.
Looking forward to welcoming you back on a future occasion.
A. Front Office Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.