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Rome Cavalieri, Waldorf Astoria Hotels & Resorts: Traveler Reviews

5.0 of 5
Via Alberto Cadlolo 101, 00136 Rome, Italy
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Rome Cavalieri, Waldorf Astoria Hotels & Resorts
Ranked #62 of 1,261 hotels in Rome
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2,029 reviews from our community

Traveler rating
    1,375
    371
    159
    79
    45
See reviews for
Families
374
 
Couples
992
 
Solo
54
 
Business
252
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
London, United Kingdom
Top Contributor
70 reviews 70 reviews
21 hotel reviews
Reviews in 33 cities Reviews in 33 cities
48 helpful votes 48 helpful votes
“Great hotel - service needs improving”
3 of 5 stars Reviewed November 21, 2012

I stayed on business for 3 days and was using the facilities to meet clients. While the hotel itself wasnice, the service was at best. While the issues were minor in nature and were ultimately resolved (i.e. my requet for a non- smoking room was not fulfilled upon check in, breakfast was wrongly wrongly charged to my room etc.) there were numerous inconveniences.

The hotel is situated outside the city centre for tourism activities (i.e. not walking distance). This makes for lovely views of Rome but can be inconvient if you are travelling back and forth from downtown. The hotel does offer a shuttle service to a central drop off area closer to the sites but it uns on the hour so is not necessarily convenient.

My advice - if you're going for business and want to stay out of the city centre this hotel does the trick. Otherwises, i found it mediocre for a hotel of this standard and not a good choice for those wanting to tour the city.

Room Tip: Ok for business but not recommended for tourists
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  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
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Ask Canadauk2012 about Rome Cavalieri, Waldorf Astoria Hotels & Resorts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest R, Manager at Rome Cavalieri, Waldorf Astoria Hotels & Resorts, responded to this review
November 23, 2012
Dear Guest,

We would like to thank you for choosing Rome Cavalieri, Waldorf Astoria Hotels & Resorts during your recent visit to the Eternal city and for taking the time to submit a review regarding your stay.

As you have mentioned, our location provides our rooms with a breathtaking view, in addition to a quiet atmosphere away from the city centre's traffic noises. It is also thanks to our location that we have vast grounds to offer our guests with resort facilities like our outdoor swimming pool and Grand Spa.

Looking forward to welcoming you back on a future occasion.

Kind regards

K. Khaled
A. Front Desk Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Rome Cavalieri....very expensive compared to other 5 star hotels but nice as a treat”
4 of 5 stars Reviewed November 20, 2012 via mobile

My partner booked this hotel for my birthday weekend for 3 days in Rome. I have to say its not much From the outside but as you enter the grounds and see the decor and gallery of amazing pictures with very friendly and helpful staff it does make is stand out.

It's a fair bit of travelling from the airport. We didn't organise hotel transfer as it seemed to be more cheaper just to jump in a cab from the airport to the hotel and all the cabbies know where Rome Cavalieri is! We paid just under 50 euros. Hotel would have cost 90-100.

The hotel is situated about 15-20 mins from the city centre so it is not a local hotel. As you drive up towards the hotel you go up a steep hill away from everything. So be prepared to pay for taxis to get around or use the hotel shuttle service which they provide. The shuttle device only takes you to the barberini piazza and picks up from there too. So you can't hop on and hop off a you like en route.

We bought the Omnia Rome and Vatican passes which enables you to see most of the attractions for free and free public transport ie bus and metro. They were such good value so worth looking into if its your first time to Rome. As there is sooooo much to see and do!

We had to pay to use the gym and pool. A first compared to other 5 star hotels we have stayed in.

The main restaurant is very expensive but who Would want to eat in the hotel when you have the whole of Rome restaurants to choose from and their delicate menus.

Just a 5 min walk outside the hotel and down the hill there's a a lovely local restaurant Called Luciano's and the food was amazing as was the staff. It seemed to be very popular with the locals too. Would love to return here again!

The room was nice and spacious and clean. Our view unfortunately was the big antenna but that didn't bother us. We were hardly in the room and when we were it was just to get ready to go out again in the evenings.

For my birthday they arranged a beautiful bouquet of flowers with chocolates and wine delivered by the concierge staff on the morning of my birthday. Which was very sweet and made my morning :-)

The bar staff were always very attentive and very funny and did all they can to make our stay that bit more memorable. They recognised us from the first night so we always had a night cap before we went to bed. The live piano was amazing and very soothing too.

Overall our stay was pleasant and comfortable but comparable to other 5 star hotels I say it is on the expensive side a we do travel a lot. If you're a member of the Hilton Honours club then you tend to benefit from the hotel services more but if not then you pay way over the odds.

But overall a lovely short stay and very nice indeed!

  • Stayed November 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask NevinAndRaul about Rome Cavalieri, Waldorf Astoria Hotels & Resorts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest R, Manager at Rome Cavalieri, Waldorf Astoria Hotels & Resorts, responded to this review
November 23, 2012
Dear Guest,

We would like to thank you for choosing Rome Cavalieri, Waldorf Astoria Hotels & Resorts during your recent visit to the Eternal city.

We are so glad to read that you have enjoyed your stay and that our staff, services & facilities met your expectations. We are also glad that you have enjoyed your birthday surprise amenities.

Looking forward to welcoming you back on a future occasion.

Kind regards

K. Khaled
A. Front Desk Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Poole, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Great stay”
5 of 5 stars Reviewed November 20, 2012

Great hotel, fantastic staff and superb recognition for Hilton Diamond members.
Amazing breakfast, huge selection of high quality food.
Private check in, room upgrade to a city view, complimentary drink and free breakfast.
Staff could not have been friendlier throughout the hotel.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask nicholas h about Rome Cavalieri, Waldorf Astoria Hotels & Resorts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest R, Manager at Rome Cavalieri, Waldorf Astoria Hotels & Resorts, responded to this review
November 23, 2012
Dear Guest,

We would like to thank you for choosing Rome Cavalieri, Waldorf Astoria Hotels & Resorts during your recent visit to the Eternal city.

We are so glad to read that your stay was a memorable one and that you have enjoyed your HHonors Diamond benefits.

Looking forward to welcoming you back to your ‘home away from home’ real soon!

Kind regards

K. Khaled
A. Front Desk Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brussels, Belgium
1 review
“Too far away from Rome to be five stars”
2 of 5 stars Reviewed November 19, 2012

Very far away for downtown, interiors are ok but nothing special, bad view from the windows, very expensive restaurant, not convenient to get to the airport neither the city center. Stay away from this hotel

Stayed November 2012, traveled on business
Was this review helpful? Yes
Ask LapoFilippo about Rome Cavalieri, Waldorf Astoria Hotels & Resorts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest R, Manager at Rome Cavalieri, Waldorf Astoria Hotels & Resorts, responded to this review
November 20, 2012
Dear Guest,

We would like to thank you for choosing Rome Cavalieri, Waldorf Astoria Hotels & Resorts during your recent visit and for taking the time to submit a review regarding your stay.

As mentioned in previous reviews by our guests, rooms with a breathtaking view over the Eternal city could be easily reserved in advance and such feature distinguishes us from other properties in the city centre.

Our complimentary shuttle service provides our guests with easy access to the city centre and getting to the airport is also very easy either via taxi or limousine.

Thank you and we hope to welcome you back on a future occasion.

Kind regards

K. Khaled
A. Front Desk Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pullach im Isartal, Germany
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
“Wonderful stay”
5 of 5 stars Reviewed November 18, 2012

I just stayed for business for a week. I must say: this hotel has ´class´. From the doormen to the concierge, the waiters, bellboys. Everyone was friendly, knowledgeable of the area, restaurants, do´s and dont´s. The rooms were very nice. Unfortunately mine was overlooking an antenna but nothing i couldn´t survive.
The Bar at the lobby ´wonderful. The personnel sooooo friendly and professional. After 2nd day they knew who I was, what I drank the day before. They always went the extra mile.
Congratulations WaldAsto

Room Tip: rooms with odd numbers: WONDERFUL VIEW OF ROME be careful with the A/C...sometimes is tricky
See more room tips
  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Alex_Carlos_G about Rome Cavalieri, Waldorf Astoria Hotels & Resorts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest R, Manager at Rome Cavalieri, Waldorf Astoria Hotels & Resorts, responded to this review
November 20, 2012
Dear Guest,

We would like to thank you for choosing Rome Cavalieri, Waldorf Astoria Hotels & Resorts during your recent visit to the Eternal city.

We are so glad to read that you have enjoyed your stay and that our staff, services & facilities met your expectations.

Looking forward to welcoming you back in the near future.

Kind regards

K. Khaled
A. Front Desk Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Rome Cavalieri, Waldorf Astoria Hotels & Resorts

Also Known As:
Rome Cavalieri, Waldorf Astoria Hotels And Resorts
Rome Cavalieri, Waldorf Astoria Hotel Rome
Rome Cavalieri, Waldorf Astoria Hotel
Hilton International Rome
Hilton Rome
Rome Hilton International
Hilton Hotel Rome
Rome Cavalieri Hilton
Address: Via Alberto Cadlolo 101, 00136 Rome, Italy
Phone Number:
Region: Italy > Lazio > Rome
Amenities:
Bar/Lounge Business Center Fitness Center Kids Activities Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#21 Romantic Hotels in Rome
#24 Family Hotels in Rome
#26 Luxury Hotels in Rome
#37 Business Hotels in Rome
Price Range: $$$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Overlooking the panorama that has inspired visitors for centuries is Rome's most prestigious address – the Rome Cavalieri hotel. Though only minutes from the city's great monuments, the Rome Cavalieri has the tranquility of an oasis. Enclosed in fifteen acres of lush Mediterranean parklands, this luxury hotel is a calm retreat in the heart of the Eternal City, an elegant refuge where time slows and hearts quicken.The first hotel in Europe to be part of the exclusive Waldorf Astoria Hotels & Resorts, the Rome Cavalieri hotel is more than just a 5–star property. It's the pre-eminent luxury hotel in Rome, with an art collection that outshines many museums, a Grand Spa that would be the envy of a prestige health resort, and standards of luxury that set it apart from other Rome hotels. The Rome Cavalieri brings new meaning to notions of Italian style, and new purpose to the fine art of exclusive hospitality. ... more   less 
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