Stayed in this hotel for 5nights.
1 star is given because all the staff were friendly ---- expect one guy who just made our stay awful. The rudest we've encountered in Italy! Christiano the receptionist! He slammed the phone on us 3x in the middle of a phone conversation. Awfully rude! 1st night we wanted to upgrade our room because it was just WAY too small. He said all the beds in the ENTIRE hotel are all same double size ---and this is standard in Italy as he emphasized rudely & hung up. Only to find out the next day by the lovely lady Flora that there are indeed king size beds in the hotel but they're just fully-booked. 2nd night we asked a few questions and he slammed the phone on us once again.
Location: not convenient if you want to have access to Spanish Steps the shopping area or the restaurant areas or the coliseum. Closest attraction would be the Vatican 20mins away by foot. We took a cab most days.
Food: we had dinner at the restau but the food was not good at all. Price as well same as if you would eat outside in a decent Italian restau but Breakfast was okay.
Room: standard rooms were SOOOOO tiny, and the toilets you could barely move around.
Cancelled our last night & moved to a very decent new hotel in Termini Station area who's service is excellent so far!
- Official Description (provided by the hotel):
- Hotel Metropolis, pearl of the hospitality in Rome’s city center, stands out for its original and modern design, complemented by an elegant and familiar atmosphere, which makes pleasant your stay in the Eternal CityA few minutes walking distance from Vatican City and St. Peter's Basilica, Hotel Metropolis is ideally located to quickly get the main attractions of the city, without renouncing to the tranquility of the location.Very close to Lepanto subway station, the hotel is well connected with the city area of interest, the most important monuments, museums, shopping streets and the main railway station, Termini.The hotel offers comfortable rooms of several categories to meet the liking and needs of a varied and dynamic clientele. Each room is equipped with bathroom, with shower or bathtub, hairdryer, safe-box, courtesy kit.Among other amenities, Hotel Metropolis is completed by the presence of an inside Bar and Restaurant, where you can delight your taste with creative cocktails and Italian dishes of the finest quality and refinement. ... more less
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