This is the place to be for all the gluten free intolerant who know what it means having to constantly check the food you are served. I have picked My Guest Roma carefully. I was immediately conquered by their customer service. My e-mails were answered within minutes, even after I have already secured the room. For months Gioia and Stefano helped me finalize the smallest details of my trip such as finding a gluten free bed and breakfast in Florence, restaurants, trains .
My expectations were fulfilled. The room looked exactly as on their website, so did the breakfast room with its marble garments on the wall.
Breakfast was incredibly rich, nothing comparable to what I was ever served in other bed and breakfasts or even at a 3 star hotel. Not just with regard to the gluten free variant my daughter had ordered. For instance, hot drinks were prepared in a professional machine which had some 15 options of drinks ( from the chocolate milk based to the water based one, to the mocha, the expresso, black coffee, cappuccino, or light cappuccino...). There were 5 -6 kinds of juices, pastries, cereals, cheeses, seasonal fruits, yogurts.
My daughter was offered everyday a different dish with a variety of salted /sweet croissants, cookies, rice bread, cereals or crackers....all gluten free, and all served by Stefano himself.
Nothing was ever too much of an issue. Once were late at breakfast, but Stefano insisted we would sit and take our time.
He responded to every request with smile. Actually, things didn't even had to be mentioned. For instance, we were helped with our luggage upon arrival and were offered to leave it a secure place upon departure. We particularly appreciated such a service as we felt it to be safe, not being accessible to other customers at all.
The staff personally delivers cases from and to it. With no hesitation I consider My Guest Rome the best gluten free b&b I have ever stayed at.