Not sure how they got their 4 star raiting, but there is no way this hotel can be rated as 4 stars. The location is not too bad...walking distance to Colesium (about 10 min walking), close to Metro, but the rooms are VERY small (barely could fit in the shower). The guy at the front desk is not friendly...so the concept of 'customer-service' is not there. No free internet (most hotels offer that), and we had to wait in line to get breakfast because there was not enough tables (once again, the dining room was too small). So, how can it be 4 stars, when the hotel doesn't even have a restaurant, or a fitness center, or a business center?!?!
Overall it's bearable, but not what I expected.
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