I got this hotel through a semi-blind booking on Hotwire (where it indicates that the most recent bookings in the area were at this hotel, rather than other Hotwire bookings where there is no clue at all as to the hotel) so we got a rather good rate of EUR 160/night (at least relative to the rates published on their web site). As what most other reviews here point out, however, this is clearly not a four-star hotel, even with what are apparently the lower standards in Italy relative to other European countries. Our basis of comparison is the standard of hotels in cities like Vienna, Munich, and Antwerp, where you can get a proper four-star hotel at even lower rates during the same season. As this is considered a four-star hotel, you will be charged a city tax of EUR 3 per person per night in addition to the hotel rate, so we paid EUR 18 for our three-night stay.
Our main gripes with this hotel:
1) There was no air-conditioning, with the hotel staff explaining that the air-conditioning system was only turned on in the summer. As most people know, Rome gets warm even in April. When we arrived, it was a sunny day reaching 23 C, and it was quite warm in the room even with the balcony door open. Light sleepers will also not want to leave the balcony door open at night as the sound of traffic and people could easily wake them or prevent them from falling asleep. I had encountered this same explanation at the 2-star ibis hotel chain in Paris, but I find it simply inexcusable that a 4-star hotel would scrimp on air-conditioning costs.
2) The walls are very thin - you can easily hear the voices of people in the corridor and adjacent rooms, the water running in the bathrooms of adjacent rooms, and you can literally feel the wall vibrate when the doors of adjacent rooms slam shut.
3) The room was very small for two people.
4) The bathroom design left much to be desired, with a faulty bathroom sink design which results in water leaking over the edge to the floor. The accordion-type door for the shower cubicle was also rather crude, with the plastic segments loudly crashing into the wall when you open and close the door. The separate bidet bowl was a welcome feature, however, as not many standard hotel bathrooms have this.
On the positive side, the hotel did take into consideration my request for as quiet a room as possible, giving us a room on the top floor away from the lifts. The buffet breakfast was also quite hearty and satisfying, with plenty of meat for carnivores - bacon, sausages, and cold cuts, along with hard boiled and scrambled eggs. We did not have the chance to try the hot tub, as it could only be used until 9 p.m. and we always returned to the hotel past this time. The location of the hotel is very convenient, as the Termini station (where the direct train to Fiumicino airport departs from, and where Metro lines A and B meet) is at most a 10-minute walk away. Areas around central train stations always tend to have a dodgy feel, of course, but we never felt threatened as we were walking back to the hotel at night. The balcony was quite spacious, although I would've preferred that the hotel room be enlarged instead of having a large balcony. It was also a nice touch to provide bedroom slippers, although the logo on them is that of their sister hotel, Navona Wellness.
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- Also Known As:
- Venetia Palace Rome
- Hotel Venetia Palace