This quaint hotel close to the Vatican, Piazza Popolo, Spanish Steps and Piazzo Navone is stellar.
Very clean with ample accommodations. I'll get the only negative out of the way. I arrived 3 days in advance of meeting family already in Europe and the concierge outside the hotel (ahem) was absolutely useless! Not sure if it was his designer suit or tired from working out prevented him from even lifting a finger as I struggled with one case and one carry on. I had to hoist it up one giant stair not knowing there ws an alternative, It was not a welcome affair as all he did was stand and check himself out in the mirror. He failed to even a welcome hello or to advise there was a ramp access! OMG-horrid arrival!!!
My room was not available and so offered to rest in lounge area, other jet lagged individuals were around sleeping sitting up! LOL
So, the rest is positive dining, appetizer bar (a bit ditzy servers but charming in the comedy). I was charged for three drinks when had one but later rectified at checkout when I reviewed my bill. Really need to stress they reduce the salt in the pasta but wow, the buffet breakfast is a stunning and tasty cornucopia. the dinner is hit and miss depending on how well your server listens to you. Berto walked off midway with a guest and then brought me his meal in the confusion; yet there were only 8 folks that night!
The Internet is a bit of an effort as one needs to pick up a new as code changes daily! When needed assitance in room, service was prompt and no tip expected.
They do push the upgrade but my room was fab; balcony, arm chairs and a very new bed. The breakfast is the best by far in all my years of visiting Italy mostly northern from Paris/Swiss boarders.
This is a great Roman holiday spot withing walking distance of many spots like the early morning trekk to the Vatican and back for a snooze and then a cafe for a latte or machiato to go shopping and then a gelato.
Highly recommended once the outside guy is addressed and trained up.
Some rooms were veiled and under construction and the balcony cannot be used. Make sure to ask about...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.