We had read the other reviews about Sweet Home Navona so were prepared for the entrance way and the corridors. There is a number outside the apartment block to ring on arrival but we buzzed through and fortunately the cleaner was in the apartments so was able to let us in. The 'concierge' arrived not long after and checked us in properly and gave us some maps and tips. We had room 1 which was on the back of the building so it was quiet but not huge amounts of daylight. The room was clean and had everything we needed. Croissants were left on the door for breakfast but no jam or anything to go with them so bit dry for my liking. The coffee machine in the room was okay but for me a kettle would have been much better! There is a cafe 2 doors away which you go to on a Saturday morning for breakfast - gorgeous croissants and coffee for €1.50 although its inclusive in the room rate for that morning.
The room is a great base though for seeing all the sites and we walked everywhere from here. Piazza Navona is about a 5 minute walk away and Campo de Fiori similar.
We had asked the concierge to book a taxi for us back to Termini to get back to the airport on our last morning. She said she would do this and also be at the apartments for 7.30am to see us and bring breakfast but she never showed and neither did our taxi! Easiest way to get to Sweet Home Navona is to get a train from the airport to Termini and then a taxi. On the way back we got a bus from the end of the road to Termini which was easy and a lot cheaper. You need to work out where to get off the bus though if you catch it from Termini to the apartment!
Tips - Something to bear in mind is that the majority of restaurants and sites don't take credit cards and so you need to have cash on you. Buy tickets for the Colosseum in the Roman Forum gardens end to get into Colossuem/Forum/Palatine as the queue is a lot smaller.
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