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Residence AT: Traveler Reviews


Hotel class 2.5 of 5
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Piazza Barberini 2, 00187 Rome, Italy
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91% Recommend
3.5 of 5 stars 13 reviews
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Bait and switch. Beware of this hotel.

Residence AT

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1 of 5 stars
ViequesDude   7 contributions
Vieques, PR
May 27, 2009 | Trip type: Couples

Beware of making a reservation at this hotel. You may be sorely disappointed. We showed up at the Residence AT on May 22, 2009, looking forward to two days in the hotel's excellent location on Piazza Barberini. When we rang the bell, the manager told us not to come up, he would come down. Turns out that despite our pre-paid reservation through Orbitz, he did not have a room for us. He gave us a lame excuse about a plumbing problem. He offered to put us up in another hotel "close by." Close by was on the other side of the river, nowhere close to Piazza Barberini. When we emphatically declined, he took me to a hotel around the corner, which also did not have rooms. The desk staff there made several calls but could not find a hotel. They prevailed on me to take the originally offered hotel. Fortunately, my wife walked around Piazza Barberini while this was going on and found a wonderful hotel that had a room for not much more than the Residence AT. This was clearly an attempt by Residence AT to bait and switch us. Fortunately, we were able to get out money back from Orbitz. By the way, the hotel is up several flights of stairs, and the entrance was dark and dirty.

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 5 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
  • Date of stay May 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Member since December 05, 2006
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Location could not have been better!!

Residence AT

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5 of 5 stars
InlovewithRome66   1 contribution
West Sussex
Dec 3, 2008 | Trip type: Couples

We stayed at the guesthouse for 3 nights in November and found it most charming. We arrived 2 hours earlier than the check-in time and we were greeted by the very friendly owner who supplied us with information of things to do and a very helpful map of all the attractions which was much more useful than the Lonely Planets pocket book!! He let us check in early and asked us what time we would like breakfast bought to us the next morning.

Admittedly it is quite a trek up to the guesthouse, I counted 94 steps in total and after a long day of sightseeing it can be quite a challenge.

The room and en-suite were very clean and nicely decorated, flat screen TV which we just watched to keep up to date with the news over breakfast in bed (which comprised of toast, yoghart, croissants, jams, tea or coffee and juice, more than enough to keep you going until lunch)

It was a 5 minute walk to the Trevi Fountain in one direction and a 5 minute walk to the Spanish Steps in anouther direction, we didn't use the Metro at all apart from to and from the Termini on arriving and going home, we even walked to St Peters Square/Vatican which took a very pleasant 30 minutes strolling through the streets taking in the buildings.

Piazza Novona was our fav to sit and watch the streets acts and have some wine or a hot drink after a day of sighseeing but we were told that during Dec the restaurants close due to a huge Xmas street market.

On our last day, check-out was midday, we did not have to leave until 5pm so they kindly looked after our bags and gave us a room with en-suite to use before we left for home.

All in all a thoroughly enjoyable stay but be warned, it is very expensive, I went 2 years ago and I would say food and drink has almost doubled in price, we ended up using our cards several times!!

very easy to find.... if you are using the directions posted by Karen!!

  • Liked — Location and friendly owner
  • Disliked — The 94 stairs getting to it!!!
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
  • Date of stay November 2008
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since October 19, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Families with teenagers, Tourists
  • I do not recommend this hotel for People with disabilities, Older travelers
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites, Great food / Wine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d1005787?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $199 (year-round)
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Great location..

Residence AT

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4 of 5 stars
barlasIstanbul   1 contribution
istanbul
Jul 25, 2008 | Trip type: Family

The place has a great location. It's very close to Trevi Fountain and the Spanish Steps. Both Metro and bus stations are just a few steps away from the hotel.
We were looking for a basic room with clean sheets and bathroom, AT residence offers more.
The owner is very kind and helpful. He let us to leave our luggage at the hotel for almost 10 hours as we had a late train for Milano.
Piazze Barberini gets crowded early in the morning. It might be a problem for light sleepers.
We enjoyed our stay and suffered no problems.

  • Liked — Location
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
  • Date of stay July 2008
  • Visit was for Romantic getaway
  • Traveled with Family (extended)
  • Age group 25-34
  • Member since July 08, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, A romantic getaway, Girlfriend getaway, Families with teenagers, Tourists
  • I do not recommend this hotel for People with disabilities, Older travelers
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d1005787?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $199 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Residence AT: When you finally find it, it is a good deal.

Residence AT

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4 of 5 stars
HonestTraveller121   3 contributions
Connecticut
Jul 19, 2008 | Trip type: Couples

This hotel lives up to its name, i.e, the hotel actually is housed in a residence building. I have to admit that it took some adjustment to become comfortable with this type of accommodation. My understanding of the hotel is that the owner converted a two level "penthouse" (I use this term liberally) condo into a very small hotel. My husband and I had considerable difficulty finding the hotel as it is not labeled anywhere on the outside of the building with the exception of the tiny label affixed to the side of the call box. We had just travelled on a train from Sorrento up to Rome and were exhausted and fed up with walking up and down steep streets on a wild goose chase to find the hotel. To save yourself aggravation, read the review about this hotel from Karen and listen to her directions about how to find the hotel. Her directions are clear and will get you to the hotel. You have to be buzzed into the hotel for the first time. The hotel clerk was very kind and carried our luggage up the many flights of stairs (I am not exaggerating; I mean many.). When we reached the top, I was giving my husband as murderous looks as possible. However, when the hotel clerk opened the room, my fears and annoyances were assuaged. The room was very new. I actually enjoyed the decor of the bathroom. There are no common rooms or ammenities. You are paying for a room and that is all. Your breakfast is brought to your room at whatever time you arrange with the hotel clerk. You also tell the clerk in advance what type of hot beverage you desire, if any. The selection of foods is light, but sufficient.

I had two major gripes with the hotel. The air conditioning was turned off when we left for the day. When we returned exhausted, we were met with an unbearably hot room. It took several hours to cool down. The second problem was the fact that the bathroom in our room leaked through the floor to the ceiling of the condo below us. We were encouraged by the staff to not use the hand held wand, ie shower, but rather to just take a bath. This fact annoyed me. If I am paying for a hotel, I want everything to work properly and I don't want to be told how to clean myself. In a larger hotel, I would imagine that this situation would have been remedied by being switched to a different room. This is not possible as the hotel has, at most, five guest rooms.

My mantra about European hotels holds true for this hotel: adjust your expectations and you will be happy. If you expect that you are going to get everything that comes standard in an American hotel, you will be disappointed and jaded. Just immerse yourself in the experience and appreciate the ammenities we take for granted.

  • Liked — Location
  • Disliked — Air conditioning being shut off during the day!
  • My ratings for this hotel
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Service
  • Date of stay July 2008
  • Visit was for Quality time with family
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since July 06, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Girlfriend getaway, Tourists
  • I do not recommend this hotel for People with disabilities, Older travelers, Pet owners, Families with young children, Families with teenagers
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $199 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Great hotel, great location, great service, great staff!!!

Residence AT

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5 of 5 stars
Karen72   6 contributions
Leeds
Jul 1, 2008 | Trip type: Couples
1/1 found this review helpful

Stayed at the Residenza AT at Piazza Barberini in Rome over my birthday at the end of June 2008. My husband and I were a little bit dubious as we could not find any reviews about the hotel, apart from the odd one or two on hotels.com and expedia.

We needn't have worried. What a fab little hotel. I would definitely recommend it and would definitely stay here again.

The hotel.

It is situation right on the corner of the junction of Piazza Barberini, Via del quattro fontane and Via del corso. It is fairly easy to find if you know what you are looking for. It is a large yellow building right outside the Fontane Tritone, which has its entrance in between a clothes shop and a snack bar. The hotel requires that you locate the relevant buzzer (marked AT). They will then buzz you in. Once inside you need to press the light switch, as you are now faced with lots of stairs, and the lights are on timer (although they give you plenty of time to get up). The hotel is situated on the third floor of the building, the suites are on the fourth floor. When we arrived, it was a very hot day, we were able to walk from the station (its not that far, only about a ten minute walk), there are buses and the metro stops at Barberini too, for those less able or willing to walk. We were greeted by a very friendly young lady, who immediately offered us a drink of fresh orange juice... she must have seen how unfit I was!! We were shown our room, which was very modern and cool, air conditioning was a godsend! Our only disappointment was that ours was the only room that did not overlook the Tritone fountain, but we got over that very quickly!

We were given a key to both our room and the entrance door downstairs, so we could come and go freely, and were shown how to use the safe in the room, which the staff told us they had no access to, as you put your own code in, from 4 to 9 digits long, but don't forget your code, because it takes 24 hours for someone to come out and open it in this case. We were also asked to book the time we would like our breakfast to be served, between 7.30am and 10am.

The hotel reception is manned 24 hours a day, and the hotels owner is a very jovial and very helpful man, who told us of all the best places to visit and eat at. He also gave us some leaflets about cheaper tour buses, and supplied us with a map of Rome, on which he highlighted the best places and the steer clear of places... although he highlighted the shopping area as a no go area because it is full of designer shops and very d
expense, which my husband and the owner thought was highly amusing!!

The breakfast, although simple, was lovely and set us up for the morning, it consisted of croissants, biscotti, toast, yogurt, orange juice and coffee, and a selection of jams and honey. The owner also told us that if we wanted more, just to let him know, but there was plenty.

Eating out.

Around the immediate area there are plenty of bars and restaurants. One word of advice, don't go anywhere that does not display prices, we went in one bar on the way to the spanish steps, out of the hotel and immediate right, that offers eggs and bacon for 6 Euro, but when we got in he talked us into getting a salad, which we did, the salad itself was very bland and not like ours at all, and also full of olives and oil, and we also had a cappuccino, we were charged 40 Euros!!! So beware!! Immediately opposite the hotel there is a gelato place and snack bar called Squisito Cook, the food here is cheap and very tasty, the service is impeccable and the gelato is to die for (homemade). We ended up eating here for most of our stay. The snack bar immediately next door to the hotel was a nice place to sit and people watch, although the street does get very busy as it is a meeting place for tours. It was also very cheap, compared to normal Rome prices.

Rome.

Don't bother doing tours, using the buses or metro, you miss so much. Just do it on foot. We were only there for two days, and had seen most of what we wanted to on the first afternoon. Go down Via del corso to the big cross roads, then go diagonally to your left down the back streets, you will find a selection of shops and restaurants and will stumble across the Trevi fountain. From here, cross back over Via del corso and head toward the Pantheon. Back onto Via del corso and follow it to the bottom and you will reach the tomb of the unknown soldier, and also one of the first set of ruins. Follow the main road up and to the left and as you round the bend in the road you will see the collosseum directly in front of you. From here, head toward Basillica Santa Maria Maggiore, a most awesome and humbling place, we were lucky enough to visit during a service, and the echoing chants were mindblowing. Follow the Via del quattro fontane back down and you will pass Barberini Palace, and five minutes further is the hotel, you have come full circle. This took us about three hours all told, and we were plodding, and stopping to have a break (it was very hot).

The second day we turned right out of the hotel and headed toward the Spanish steps, which from this direction, you hit from the top, so no walking up!!! If you decide to do so, you can follow that road and it will take you toward Sant Angelo and the Vatican city. We did not bother as we happened to visit on the feast of St Peter and St Paul, the only day it is closed!!! If you want to visit the Vatican and the museums, it is free on the last sunday of every month, just remember to get there early.

All told we had a fabulous two days in Rome, which was very much helped by the fact that our hotel was in such a prime position.

  • Liked — Modern rooms and air conditioning
  • Disliked — Didn't get a view of the Tritone Fountain
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay June 2008
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since August 16, 2005
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, People with disabilities, Older travelers, Pet owners
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d1005787?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $199 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Residence AT Address

Piazza Barberini 2, 00187 Rome, Italy