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“A wonderful place to stay” 5 of 5 stars
Review of Hotel Diana Pompei

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Hotel Diana Pompei
3.0 of 5 Hotel   |   Vicolo Sant'Abbondio 12, 80045 Pompeii, Italy   |  
Hotel amenities
Ranked #1 of 24 Hotels in Pompeii
Certificate of Excellence
Brisbane, Australia
Level Contributor
49 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“A wonderful place to stay”
5 of 5 stars Reviewed October 10, 2013

The hotel is in a little side street and a bit tricky to find.
It is a wonderful hotel, very clean and modern.
The staff are absolutely fantastic and I could not praise them highly enough. So friendly and helpful. The Beer garden is a beautiful place to relax in the afternoons after a long day at the ruins. It is about a ten minute walk to the ruins and the train station is only 5 minutes away.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank donnaMH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,233 reviews from our community

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Melbourne, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed October 6, 2013

We really enjoyed our stay here. The staff were very friendly and welcoming, nothing was too much trouble.
Our room was very well appointed and so clean. The beer garden was a tranquil place to enjoy a coffee or wine and recharge the batteries.
We were given good advice from Alessandro as to where we might like to eat and the amazing sites Pompei and Vesuvious. We enjoyed Garum Restaurant and our waiter Salvitore! Thank you Alesandro.
Great breakfast! We would highly recommend this hotel

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Natalia21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stratford-upon-Avon
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 3, 2013

When we were due to catch the Circumvesuviana train from Pompeii to Sorrento, we returned to the hotel to get a taxi to the station. Alessandro, the staff member helping us, found out that there was a train strike. He then tried to find us a taxi to Sorrento, but when this failed went out of his way to help us by contacting a friend who drove us there (in his open topped car!) for an agreed, reasonable amount.

Getting to the hotel from the Circumvesuviana train on foot was complicated as we got off at the wrong station (Pompeii Scavi) - perhaps the hotel could give clear instructions on what train to get from Naples and what station to get off at.

Otherwise, the hotel was perfect and we wouldn't hesitate to recommend it to others.

  • Stayed September 2013, traveled with friends
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank itchyfeet50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed October 2, 2013

We stayed for 3 nights as a base for seeing archaeological sites around Naples. Getting to the hotel from the Naples central train station was an adventure. In spite of great directions from the hotel, the staff at the station's tourist info and at TrenItalia couldn't provide us with sufficient info/directions to find the correct train/track. Our room was on the 1st floor of a building next door to the main building. The room size was average with a stand-up cabinet for a closet and a good size bathroom with a nice shower and toilet+bidet. The complimentary Wi-fi wasn't available in the room, but there was good reception in the lobby & hotel garden. The staff (Claudia & Alessandro) were enthusiastic, friendly and extremely helpful. They helped us plan our daily activities with detailed directions and train time tables. With their assistance, getting to Naples (National Archaeological Museum & L'Antica Pizzaria Da Michele), Ercolano (Herculeum), Pasteum and Sorrento was very smooth. We really enjoyed the breakfast everyday. The hotel is in the city of Pompeii which is small & quaint with the archaeological site, a large church, and many souvenir stands - even a Carrefour market. Many restaurants nearby are filled with locals. We really liked the pizza restaurant (Jerome Pizza) across street. Overall, it was our favorite hotel during our 2 wk trip. We would definitely stay again!

Stayed September 2013, traveled as a couple
Helpful?
3 Thank Brian K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
145 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed September 30, 2013

The place is ran (or at least it appears to be so) by a bunch of young(er) people who are very enthusiastic about what they do. They all speak english and are alwaysa eager to help - no matter with what. Whether it is your AC in the room or to tell you what is the place to visit in Naples. I would recommend it to all. If I ever come to Pompeii again (and this was my second time), I am staying here again!

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Krpr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Juneau, Alaska
Level Contributor
69 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
3 of 5 stars Reviewed September 29, 2013

This is a lovely oasis in the middle of a very busy city. I think for Pompei, it is pretty nice but it is just not a 4 star hotel. We didn't actually have any difficulty parking. Staff was extremely professional and courteous. The bar service was great - but there are no snacks offered. The room was clean and we had a little veranda but it is literally right next to the street. If you open your veranda doors the air conditioning goes off so didn't use that much . Breakfast was nice. But the main problem is the hard as a rock bed. I've seen reviews saying its "firm" and I chuckle because if you sit down on this bed very hard you're going to get a bruise. We sat in the courtyard several times and thoroughly enjoyed that. Cost of this hotel was very reasonable. We would stay again if in Pompei.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Akgambler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
Level Contributor
70 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 stars Reviewed September 28, 2013

We stayed one night on our way back from the Amalfi coast. This hotel was ok, the lobby and courtyard were great, a nice quiet getaway from the hustle and bustle of the street. The breakfast was good, a higher quality than most in Italy. The staff was nice, and since there was no fridge in our room, they were happy to keep some things cold for us overnight at the bar.

The room we stayed in was why this hotel is only average. It reminded us of a hostel, the beds were hard and it was extremely small. It was located right off of the lobby with a window to the side alley that made it very noisy. The walls were beat up and desperately needed painting. It sufficed for one night but we wouldn't stay here again.

Room Tip: Not sure what the other rooms look like but I would request something on the upper floors.
See more room tips
  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank TJ004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Hotel Diana Pompei

Address: Vicolo Sant'Abbondio 12, 80045 Pompeii, Italy
Location: Italy > Campania > Province of Naples > Pompeii
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#1 Family Hotel in Pompeii
#1 Romantic Hotel in Pompeii
#4 Business Hotel in Pompeii
Price Range (Based on Average Rates):
Hotel Class:3 star — Hotel Diana Pompei 3*
Number of rooms: 22
Official Description (provided by the hotel):
This recently renovated hotel with modern and glamour refinements is winner of the Italian Hospitality Awards 2007 3-star category.Ideally located for public transport users, walking distance from the ruins and the famous Sanctuary.Geogeous garden with orange trees, lemon hedges and typically Mediterranean plants.On request we can organizes wonderful excursion to: Naples; Sorrento; Amalfi; Positano; and Mount Vesuvius. ... more   less 
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Also Known As:
Diana Pompei Hotel
Diana Pompei Pompeii

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