We were looking forward to a 4 day stay at the Vivi Natura, Agri Turismo, Pompei last week after a car journey from Rome, we were very disapointed to be turned away as the receptionist as the attempted to do, until we could prove the by printed e-mail that we had a booking. It went from bad to worse, the hotel receptionist refused to hand back our passports, we took them back on day 3. The rooms are not very basic, although clean. On the first night we eat at the hotel in a outdoor restaurant where the chef told us what we were having and they charged us a pricey sum for the effort. The next day we were given tea/coffee some crackers and nuttell and jam and that is the sum of the breakfast, very poor, we supplemented this from a local store, which was great. Other problems were the access to the pool as we were not allowed access during the many parties they held on site, as this is the real function of the hotel. Overall, from the bad mannered receptionist to the owner the place was poor at best and the treatment of the animals held and easily heard in the rooms did not seem to be right. The pictures make the place look good although I could never reccomend a stay at this property to anyone. Go elsewhere somewhere nearer to town and do yourself a favour. Parking was at the discretion of the owner similarly the use of the pool, access to both was only granted when it favoured themselves.
- Official Description (provided by the hotel):
- The farm vivinatura, is a natural oasis in the archaeological site i used most visited world.the kitchen products company and offering traditional dishes italian.availab 16 rooms with bathroom tv and air conditioning.there is also a swimming pool, an area games and a farm animals. ... more less
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