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“Bad experience” 1 of 5 stars
Review of Vivi Natura Agriturismo

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Vivi Natura Agriturismo
Via Ponte Izzo 49, 80045 Pompeii, Italy   |  
Hotel amenities
Ranked #19 of 30 Pompeii B&B and Inns
Lake Forest, Illinois
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
“Bad experience”
1 of 5 stars Reviewed August 19, 2013

We asked for a late checkout and left our bags in the room. When we returned from Pompeii, we discovered that our bags had been removed to the office. However, the items we left on the counter (son's ipod and headphones) weren't there. Didn't discover that items were missing until we were at the train station in Naples. Numerous calls, emails and texts have gone unanswered. It is a shame that they allowed these items to "disappear". Could have been a much different review.

Stayed July 2013, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AGRITURISMOVIVINATUR, Responsabile relazioni con la clientela at Vivi Natura Agriturismo, responded to this review, August 23, 2013
hi, sorry for all the things you said, the bags were moved with your consent, as check out is at 11:00 am, and in the room we did not find anything.
we did not receive messages or emails from you, these things we do not know what to do, what we find we ship them to their rightful owners.
Double check in your luggage, and do not blame others.
for any clarification I leave you the number and email: 00390818615662 info@agriturismovivinatura.it
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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53 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Colorado Springs, Colorado
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed August 11, 2013

We were not impressed. The location in a back alley with teenagers hanging out and racing motorcycles up and down the street made us leary. The pool and courtyard looked inviting, but the room looked out dated with a small flat screen tv up in the corner, and a bunk bed for the kids. We decided not to stay. While we waited for them to give our passports the police showed up for some reason. Not sure what they were up to, but glad we moved on. Definately would not give it 4 stars.2-3 at best. We moved to the hotel Palma which was more to our standard.

  • Stayed July 2013, traveled with family
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed August 2, 2013 via mobile

We stayed for two nights as a family of six on the way to Sorrento and had a lovely time at this well run, clean and well equipped hotel.
The rooms and bathrooms are large and very clean, the breakfast was fantastic, evening dinner was great. The pool and gardens are lovely.

It is a five minute train ride to Pompeii, and about thirty to Naples or Sorrento. There is a fantastic mini-market opposite that will make you the most fantastic sandwiches for €2. I wish we had stayed longer.

At €80 a room per night this is fantastic value. Some of the negative reviews are ludicrous. I feel that some of them are simply trolling. This is a great place. The staff are so friendly. A real taste of
Italy. Loved it. Thank you for a wonderful stay.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed August 2, 2013 via mobile

We stayed for two nights as a family of six on the way to Sorrento and had a lovely time at this well run, clean and well equipped hotel.
The rooms and bathrooms are large and very clean, the breakfast was fantastic, evening dinner was great. The pool and gardens are lovely.

It is a five minute train ride to Pompeii, and about thirty to Naples or Sorrento. There is a fantastic mini-market opposite that will make you the most fantastic sandwiches for €2. I wish we had stayed longer.

At €80 a room per night this is fantastic value. Some of the negative reviews are ludicrous. I feel that some of them are simply trolling. This is a great place. The staff are so friendly. A real taste of
Italy. Loved it. Thank you for a wonderful stay.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California
Senior Contributor
48 reviews 48 reviews
33 hotel reviews
Reviews in 27 cities Reviews in 27 cities
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed June 30, 2013

We had a very good experience here with our three teenage children. The staff was friendly, the rooms basic but nice and clean with a nice balcony. My wife and I had a room with a queen size bed and our kids had a room with three beds. The grounds are very nice and the kids loved the pool. The breakfast is typical European and included in the price. We got a good price through booking.com the evening of our arrival. You do need a car as it is about one mile outside the center of Pompei, but it is also very quiet. If we come back to Pompei as a family, we would certainly go there again. Our car was safely parked inside the property. We did not experience any of the issue some other reviewers had.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Near Inverness, Scotland, UK
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
36 helpful votes 36 helpful votes
1 of 5 stars Reviewed June 7, 2009

Hi there,

We were looking forward to a 4 day stay at the Vivi Natura, Agri Turismo, Pompei last week after a car journey from Rome, we were very disapointed to be turned away as the receptionist as the attempted to do, until we could prove the by printed e-mail that we had a booking. It went from bad to worse, the hotel receptionist refused to hand back our passports, we took them back on day 3. The rooms are not very basic, although clean. On the first night we eat at the hotel in a outdoor restaurant where the chef told us what we were having and they charged us a pricey sum for the effort. The next day we were given tea/coffee some crackers and nuttell and jam and that is the sum of the breakfast, very poor, we supplemented this from a local store, which was great. Other problems were the access to the pool as we were not allowed access during the many parties they held on site, as this is the real function of the hotel. Overall, from the bad mannered receptionist to the owner the place was poor at best and the treatment of the animals held and easily heard in the rooms did not seem to be right. The pictures make the place look good although I could never reccomend a stay at this property to anyone. Go elsewhere somewhere nearer to town and do yourself a favour. Parking was at the discretion of the owner similarly the use of the pool, access to both was only granted when it favoured themselves.

  • Stayed May 2009, traveled with family
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Vivi Natura Agriturismo

Address: Via Ponte Izzo 49, 80045 Pompeii, Italy
Location: Italy > Campania > Province of Naples > Pompeii
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool
Hotel Style:
Ranked #19 of 30 B&Bs / Inns in Pompeii
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
The farm vivinatura, is a natural oasis in the archaeological site i used most visited world.the kitchen products company and offering traditional dishes italian.availab 16 rooms with bathroom tv and air conditioning.there is also a swimming pool, an area games and a farm animals. ... more   less 
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