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“Attentive & very helpful hotel owners” 4 of 5 stars
Review of Hotel Astoria

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Hotel Astoria
3.0 of 5 Hotel   |   Viale Giuseppe Mazzini, 87, 80045 Pompeii, Italy   |  
Hotel amenities
Ranked #21 of 23 Hotels in Pompeii
Singapore
Senior Contributor
45 reviews 45 reviews
43 hotel reviews
Reviews in 43 cities Reviews in 43 cities
61 helpful votes 61 helpful votes
“Attentive & very helpful hotel owners”
4 of 5 stars Reviewed September 15, 2011

We arrived early at the hotel and were warmly received by the hotel lady owner. There was free secure parking right behind the hotel building. Our room was not ready, so we left our luggages with the hotel and was given a free shuttle to the Pompei archaeological site. We could have walked to the site as it didn't look far on the map but the lady owner explained that there are two gates and we should be driven to the gate that is the farthest and slowly make our way to the other gate while exploring the site. It was good advice indeed. The room we had was very spacious for two persons. Furniture and fittings were no frills but good enough for a comfortable sleep. The hotel seemed to be run by the whole family and the breakfast they prepared & served was one of the best we had in our two weeks in Italy. This hotel was popular with locals as we saw many Italian families staying in this hotel.

  • Stayed August 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
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41 reviews from our community

Traveler rating
    7
    18
    7
    5
    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed April 10, 2011

Okay the building is tired, but this is a short walk from Pompei, has secure parking and the owner is very friendly - he even gave us a lift to Pompei as our youngest was not feeling great.

  • Stayed April 2011, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed November 3, 2010

We stayed in two triple rooms for 4 nights. The rooms each with a balcony were spotless and furnished to a high standard . Rooms were cleaned every day with new bedsheets and towels supplied each day. Free car parking is behind the hotel and the hotel is conveniently located a few minutes walk from the square and the very pretty Virgini Rosarii church / basilca and the surrounding shops and restaurants. Pompeii ruins is at a walkable distance of about a 1km. It is a family run hotel who put alot of effort into their customer focus. Breakfast is basic and the service was a bit poor as they were slow to restock the breakfast buffet. Overall, many thanks to the Hotel for making our last days in Italy very pleasant and one to remember .

One more thing there is no lift in the building.

  • Stayed October 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oak Park, Illinois
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed September 30, 2010

Amazing value considering the price and location - 2 thumbs up!!

Run by a VERY sweet, small family -but be aware that NOBODY here speaks English! If you aren't fluent in Italian, bring a phrase book to assist you or be very good with hand signals! :)

We were 3 girls traveling independentaly for 14 days in Italy -on budget- and this was our favorite hotel, by far. Safe 'neighborhood-ish' area. Exceptionally clean hotel! I popped back to the room during the day and chanced to see the cleaning lady SCRUBBING away at the base of the toilet next door - with a snow white TOWEL. Wow. No wonder I never saw a speck of dust anywhere!! She even organized our shoes for us. It was pretty impressive.

Cappucinos they make here were THE BEST WE HAD IN ITALY -- by far!! Frothy and creamy like a dream. I still miss them! Better yet, if you ask nicely they will bring a TRAY of them to your room! Wonderful! Her teenage kids work the breakfast room and do the room service - and they work HARD. Very polite!

Standard Italian-style breakfast of plain yogurt, dry cereal, croissants, pastries and cold cuts. You'll never see eggs at an Italian breakfast so don't bother asking. (They don't do eggs for breakfast anywhere in Italy that we found.)

We had a very nice french door to our own deck outside for smoking and just getting air. And you stand on your deck and talk to the person sitting in the bathroom! That was fun, if a bit shocking at first! :) LOL! Left deck doors open at night with no problem (2nd floor). Nice and quiet. AC worked fine as well. 12" TV worked fine - NO english channels tho. But at this price point, you won't find ANY english channel TV so don't bother hoping for that.

Bed was fine by Italian standards - about the type of bed you'd find in an older Super 8 here in US. But unless you spend $600/night you won't find anything like a "normal American bed" over there - Italians sleep on something much more like "cots" - thin, hard, sensible beds that work fine but are not going to be what you're probably used to at home. No king size pillowtop mattresses here or fluffly pillows, down comforters or down featherbeds - you'll be lucky to get a wool blanket - but that is just 'their way' in Italy so best to accept it right off the bat - it's a different country after all! And you can luxuriate in bed at home! We spent 2 nights here and woke up feeling very refreshed each morning - And one of us has chronic hip issues - so that says a LOT.

LOVED the neighborhood-ness of this area - right next door people are hanging their laundry and parking their scooters - all of which we watched from our deck area. Not at all a "touristy area" which we liked a lot. If the deck had just a table & chair, that would have been PERFECT...but it was great to have the fresh air.

Train is VERY close but we never used it as we had a rental car. FREE PARKING in the hotel lot = major thumbs up!

We were 30 minutes to Salerno on the Amalfi Coast (a MUST SEE if you are in Pompeii anyway!!) and 30 minutes to Naples!! We did both. We drove to Ruins which are 5 or 10 minutes away. So we saw 3 major sites from this 1 hotel location.

HIGHLY RECOMMEND this hotel -- enjoy!!

  • Stayed September 2010, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
Contributor
17 reviews 17 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed August 28, 2010

We were warmly welcomed by the family owners of this small hotel.
Rooms were spacious and spotlessly clean.
There is no restaurant or bar facility but the owners were very happy for us to consume our own food in the dining room; providing plates and cutlery. Drinks are taken from a fridge and there seems to be a degree of trust regarding payment.
Breakfast was fairly limited, typically Italian with sweet cakes and croissants but the coffee served was excellent with frequent refills!
Location good with the train station almost opposite. Ruins are within walking distance around 1.5km away.
I would recommend this hotel as a comfortable base for a few days whilst sightseeing around the amazing city of Pompeii.

  • Stayed August 2010, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barnet, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 25, 2010

We were a party of 12, but despite this the Hotel arranged an airport transfer by calling more relatives to accomodate the transportation needs. We arrived tired and hot, shown staight into the dining room and asked to help ourselves to cold drinks from the fridge. Nice tidy rooms and a basic breakfast.
I managed to leave two passports behind, which they kindly forwarded by registered post to our campsite in Rome. The family do not speak much English, but make up for that in their genuine hospitality. Please give this hotel a try , if you are spending a couple of nights in Pompei.

  • Stayed August 2010, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Astoria

Address: Viale Giuseppe Mazzini, 87, 80045 Pompeii, Italy
Location: Italy > Campania > Province of Naples > Pompeii
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #21 of 23 Hotels in Pompeii
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Astoria 3*
Number of rooms: 20
Official Description (provided by the hotel):
The Hotel Astoria Restaurant was recently renovated and is found in a central location in Pompei around 200m away from the railway station and from the Santuario, 300m away from the southern entrance to the excavations. This location makes it the ideal place from which to explore the city of Pompei rich in history and culture with its famous excavations, the Amphitheatre and the Foro, and is also convenient for reaching the cities of Naples, Sorrento, Amalfi, Positano, Capri, Ischia, Paestum, Mount Vesuvio and several other cultural and tourist sights. The parking lot can be accessed directly from the hotel, and is one of the many conveniences appreciated by our guests. Our staff are always available to provide a shuttle service from the hotel to the main sights in the area. L’Hotel Astoria Restaurant, di recente ristrutturazione, si trova in posizione centrale a Pompei, a circa 200 mt dalla Stazione ferroviaria e dal Santuario, a 300 mt dall’ingresso sud degli Scavi. La sua posizione lo rende un luogo ideale per visitare la città di Pompei ricca di storia e cultura, con i celebri e suggestivi Scavi, l'Anfiteatro, il Foro, in posizione perfetta per raggiungere la città di Napoli, Sorrento, Amalfi, Positano, Capri, Ischia, Paestum, il Vesuvio e tanti altri luoghi di interesse culturale e turistico. Il parcheggio, da cui si accede direttamente nell’interno dell’albergo, è sicuramente tra le comodità più apprezzate dagli ospiti in quanto permette di lasciare la propria auto internamente all’hotel in un ampio spazio. Il personale è disponibile ad effettuare il servizio navetta tra l’hotel ed i luoghi di maggiore interesse della zona. ... more   less 
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