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“Nice hotel with good service” 4 of 5 stars
Review of Hotel Pompei Resort

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Hotel Pompei Resort
4.0 of 5 Hotel   |   Viale Unita d'Italia 16/A, 80045 Pompeii, Italy   |  
Hotel amenities
Ranked #2 of 23 Hotels in Pompeii
Copenhagen, Denmark
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
“Nice hotel with good service”
4 of 5 stars Reviewed August 5, 2013

We stayed here two nights because we wanted to visit the ruins of ancient Pompeii and Mount Vesuvius. It is a nicely decorated, colourful and clean hotel with free parking and free internet access, located in short walking distance from city centre of Pompeii. We had a balcony - a pleasant surprise. The staff should be mentioned for kind services and information. The breakfast buffet offers alternatives to a large selection of sweets which seems to be standard in Italy. We had to pay for an additional cup of coffee, which is a bit annoying. Pompei Resort is not expensive and good value for money.

  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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949 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
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English first
Bath, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 2, 2013

Just about Ok with very good size room. Very pleasant restaurant outside hotel on opposite side of road.
Staff were either overly effusive & gushingly helpful or totally unhelpful; inconsistent behaviour. Distance from Ruins was not 10 minute walk but 20-30 minute walk through quite unpleasant parts of Pompei. Room seemed to have been designed from catalogue as part of high school project by someone who had never stayed in hotel; no bedside lights, no hooks for bathrobes, very modern shower cubicle but only just big enough for average to small person and a strangely huge basin that could only be used by 1 person at a time. Breakfast was mostly sweet confectionery & cakes; very little fruit or savoury items from which to make your selection.

  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mexico City, Mexico
Contributor
19 reviews 19 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 30, 2013

This was the cheapest hotel in our entire trip in Italy.

We had a bit of a hard time finding it, although it is on a main road (though on the opposite side of Pompei from the ruins) but it was also our fault because we didn't have a detailed map.

It was a very pleasant hotel (although a relatively big hotel with many tours using it) and our room had a balcony with views to nice gardens, air conditioning, a "space-age" shower with colour lights, radio, etc (although it took quite a while to figure out and the water jets for the back did not work), free wifi (though one of us couldn't get it to work because the server was overloaded) and free parking.
It included all amenities and there was also a welcome gift in the room: a pastry and a little tourist ceramic greek plate (of course, made in China, but still nice).

Breakfast was very nice buffet with outside seating but it wasn't good that there was a charge for a second cup of coffee.

The one thing we missed was a swimming pool, which could have easily fitted in the big gardens.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Sydney, Australia
1 review
3 of 5 stars Reviewed July 30, 2013

Not bad value for money but definitely not a four star. Reception staff (possibly owners and family) not that friendly. Room average but at least overlooked Mount Vesuvius. Fancy looking shower not as good as it looked. Restaurant manageress however was very friendly and very helpful actually made our stay worthwhile. We stayed 3 nights and ate in the restaurant the first 2 but the food was pretty ordinary so on the 3rd night we picked up a take-away from the nearby shopping plaza and had a picnic on our balcony.

  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Calgary, Canada
1 review
5 of 5 stars Reviewed July 30, 2013

The staff are excellent, helpful, resourceful and courteous.
The room was phenomenal one of the best I have stayed in ever, price excellent for quality
Location easy access to any where you want to go
Food one of the best breakfasts in Italy

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Thurso UK
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed July 27, 2013

Not recommended for more than 1 or 2 nights.
The staff didn’t mention a free shuttle bus (and I never saw one), only the 15 minute walk. They said that local parking was expensive for the archaeological site. However the local parking was only 5 euros for the whole day. Drive!
I’ve never stayed in a 4 star hotel that charges you extra for a cup of coffee at breakfast. Tinned fruit salad too ! No tea or coffee making facilities in the room. The rooms were snug and the bed hard. Air con was poor.
Views of Vesuvius? Just lean all the way out your balcony, just don’t fall.
If you have a car, stay further out from Naples and drive to Pompeii.

  • Stayed July 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangalore, India
Senior Contributor
30 reviews 30 reviews
21 hotel reviews
Reviews in 20 cities Reviews in 20 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed July 26, 2013

We stayed here for a night, during our Italy tour. Our aim was to visit the ruins in the evening and relax a bit, after a couple of days of very hectic schedules at Florence and Rome. This place turned out to be perfect for that!

We had a bit of confusion to start with. We had seen that they have a shuttle service from the railway station and to the ruins. But when we called them from the railway station, the person who attended the phone simply said shuttle was not available and suggested we take a taxi. We had to struggle for 15-20 mins to get a taxi. But, it turned out to be a bit of a misunderstanding, not helped by language challenges. You should book the shuttle in advance if you want to use it. We understood it when we talked to the friend desk staff. Later in the day, they sent us the shuttle promptly to pick us up from the ruins.(and they did not charge anything for the shuttle service)

Front desk staff was very friendly and always helpful.

The room was very colorful and modern. spacious and comfortable. Our kid enjoyed the shower cubicle with steam and jets etc. The room had a balcony with views to the mountain.

We had our dinner at their restaurant. Very good service and good food, prices were really reasonable. Breakfast was also good.

Overall - we had a relaxed and comfortable stay. Highly recommended if you are planning to stay at Pompeii. I wanted to give this place 4.5 stars, since that is not possible, I am limiting to 4 :-)

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Pompei Resort

Address: Viale Unita d'Italia 16/A, 80045 Pompeii, Italy
Location: Italy > Campania > Province of Naples > Pompeii
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #2 of 23 Hotels in Pompeii
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Pompei Resort 4*
Official Description (provided by the hotel):
A 10-minute stroll from Pompeii's ruins, stylish and modern Pompei Resort offers a convenient location near the motorway, the main railway station and the Circumvesuviana line. A free scheduled shuttle takes guests to the town centre. The luxurious rooms are beautifully decorated and well-equipped, containing hydromassage showers and saunas as well as standard amenities. ... more   less 
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