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“Good hotel for stopover” 3 of 5 stars
Review of Hotel Joyfull

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Hotel Joyfull
3.0 of 5 Hotel   |   Via Traccia a Poggioreale 663, 80143 Naples, Italy   |  
Hotel amenities
Ranked #89 of 193 hotels in Naples
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
16 helpful votes 16 helpful votes
“Good hotel for stopover”
3 of 5 stars Reviewed July 17, 2013

Like many other reviewers, I can only say that you want to arrive and leave here by taxi. Once inside the doors it is a delightful hotel. We booked a family room as we had a late arriving flight and preferred to tackle our onward journey the following morning. The room was clean and spacious, and the bathroom was fine - although, the shower attachment was missing which meant for some interesting contortions during ablutions! My heart did sink when we arrived since the kitchen was out of action (due to an accidental flooding), and I thought we were not going to get dinner. However, the staff were as helpful as they could be, arranging for a delivery service and setting up a dining area for us.

The lack of a restaurant and the shower attachment means it is only an average rather than a very good, but I would stay here again in the same circumstances.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    2 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Preston, United Kingdom
Senior Contributor
25 reviews 25 reviews
24 hotel reviews
Reviews in 24 cities Reviews in 24 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed June 9, 2013

Wow! This place really was something. The first thing we are greeted with when coming down the road is the massive voids in the road surface that made some very worrying sounds to the car when driving over them, and nearly gave us whiplash. Then there's quite a few prostitutes that are looking for business at the roadside, with lawn chairs to sit on! The entire area is absolutely ridden with garbage, dog poo, grafitti and buildings that are falling to pieces. When I say garbage I don't mean crisp wrappers and drink cans. I mean whole refrigerators, smashed TVs and full bags of household waste; basically what you would expect to find in the city dump. Also the garbage on the street starts to ferment when it's warmed up by the sun, and the odor drifts right up in through the window into your room. The view from our window that I have submitted is actually quite nice in comparison to the rest of the neighbourhood.

The hotel itself didn't really have any major flaws. It was in good condition both inside and out, and was clean. It had an underground secure parking garage, but this was €15 per day, so I chose to risk it and just park on the street amongst the filth, since I did invest in excess insurance! We did see a mean looking fat guy walking around with his belly out around by the car late one night, and he had some sort of a makeshift baton in his hand, which was a bit unsettling.

The staff weren't the friendliest people I've ever dealt with, but then I don't think I would be if I had to work in that area. The menu didn't look very appealing to us, nor did Naples in general, so we drove to the Campania mall out of town, about 15 miles north from the hotel, which was very clean and had a range of eateries. We were up and out early both mornings, so unfortunatley had to miss out on the breakfast experience.

The good points are that it's a 5 minute drive to the airport, and a 10 minute walk to the nearest Metro station.

  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Valencia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 3, 2013 via mobile

Great for a 1 night stay! Good: close to airport and highways, friendly staff, good service and clean room. Bad: location... the hotel is located in a run down area, with no restaurants nearby, so calling a taxi is strongly suggested for a night visit to the city centre.

  • Stayed January 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Pitlochry, Scotland, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 11, 2012

My son and I plumped for Naples for our annual road trip and selected this hotel because of it's proximity to the airport and parking for our hire car.
The hotel itself is very clean, comfortable and well appointed. Rooms are cleaned daily and we found all the staff friendly and our poor italian and their varying degrees of fluency in English was not a problem. As with everywhere a smile and a stab at the local lingo works wonders!
Naples is renowned for it's rubbish strewn streets, it's grubby and in your face; part of it's 'charm' some may say. The area around the hotel ,Poggioreale, is no exception and could be intimidating for some. It is rundown and dirty, there are street girls, but we didn't feel unsafe. It's basically a working class district and like all such places anywhere, as grim as it may look there aren't muggers and rapists on every corner. The lad and I wandered around quite happily
Breakfast was basic continental and agreed, the coffee from the machine is awful for a city that prides itself on the quality of it's 'caffe' But they have an espresso machine at the hotel bar and you can get your 'hit' on request!
The local train station is a five minute walk away and that gets you into the central station in Naples. There is also a bus which has the advantage of running later than the train does and helps avoid the cabs which are readily available, but whose fares are shall we say, imaginative!
All in all, take the area for what it is, the hotel is good and just at the end of the street on the main road is a small pizza place and you'd hard pressed to find a better pizza anywhere. A family restuarant is close by and even a small supermarket near to the station.
So, hotel's very good, the area less so, but hey, you're in Naples, not Disneyland! Give it a go!

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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London, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed November 3, 2012

This was a very pleasant hotel,clean and tidy and modern. Nice air conditioned room with a safe with nice balcony (,shame about the view). One of the receptionists had a very poor command of English language( agreed....we should have better grasp of Italian!) very friendly all round. basic breakfast but as much as you could eat in terms of cereals an biscuits. We were very shocked with the area , very dirty, and felt unsafe. We actually walked, (minus handbags) into Naples central however were badgered by beggars and ogled by locals and regretted the walk, consequently cab back! We would have preferred to have had dinner in the hotel as opposed to take away pizza ordered by them. This was a disappointment after an eye opening day in Naples. Only staying one day as we were driving on to the Amalfi Coast the next day.
Overall I would say the hotel itself was of a superior standard than your average budget hotel, just a let down with the area.

  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 1 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 14, 2012

As a previous reviewer has stated, the hotel is not in the nicest area- lots of rubbish lined the streets, lots of railway and motorway bridges and we were not sure how safe it was. However, the hotel itself is very different so it is the perfect place to stay if, like us, you are using it as a stop over for onward destinations. It is close to the airport and the room was huge with all the mod cons and safe underground parking. There is a charge of 15 euros for this but rather that than leave it on the street. The breakfast was a simple continental self service and was included in the price. All in all, we had a restful nights sleep in the hotel joyfull.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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London, United Kingdom
Senior Contributor
42 reviews 42 reviews
32 hotel reviews
Reviews in 33 cities Reviews in 33 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed October 13, 2012

Stayed at this hotel for 1 night as we had a very early flight the next morning.
The hotel is ok but the area is not. We were quite taken aback as we were driving to the hotel, not sure whether the area is safe or not. After returning the car and exploring Naples we decided to take a cab back rather than the tube.
Room was spacious and it had a safe. Bathroom was clean enough with the exception of the shower drain which was blocked.
Staff was helpful and there is wifi at the lobby, or if you have a laptop also in the room.
Didn't have breakfast as it only started at 7 and we had to leave at 6. Taxi ride booked by the hotel was quite expensive, 20 euros for a 5 min ride! The excuse was that it was before 6am and we had a suitcase, not sure this is normal of whether we were ripped off.
Decent hotel, but for a short stay I'd say,

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hotel Joyfull

Also Known As:
Joyfull Hotel Naples
Address: Via Traccia a Poggioreale 663, 80143 Naples, Italy
Location: Italy > Campania > Province of Naples > Naples
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Room Service Wheelchair access
Hotel Style:
Ranked #89 of 193 hotels in Naples
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Joyfull 3*
Reservation Options:
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