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“Decent place great location” 3 of 5 stars
Review of Napoliday

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Napoliday
3.0 of 5 Bed and Breakfast   |   Via S.M. Cappella Vecchia N. 11 (Piazza Dei Martiri), 80121 Naples, Italy   |  
Hotel amenities
Ranked #233 of 407 Naples B&B and Inns
New York City, New York
Top Contributor
56 reviews 56 reviews
19 hotel reviews
Reviews in 35 cities Reviews in 35 cities
29 helpful votes 29 helpful votes
“Decent place great location”
3 of 5 stars Reviewed May 30, 2013 via mobile

A bit difficult to find but in a great location, shopping is right around the corner as are many cafes and things to see and do. My room seemed loud but breakfast was simple and nice so that made up for it. For a few days stay it was good place to stay.

  • Stayed April 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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72 reviews from our community

Traveler rating
    31
    25
    6
    3
    7
See reviews for
7
21
10
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
Heraklion, Greece
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 12, 2013

Perfect location to explore the city, close to all means of transportation. Piazza dei Martiri is there with restaurants, bars, shops. Very clean and spacious rooms with comfy beds. I would prefer a bigger breakfast selection.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moscow, Russia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed July 23, 2012

Thanks to Gabriella at reception and very good location of Napoliday, our stay in Napoli was super!

Stayed July 2012, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa
Top Contributor
76 reviews 76 reviews
25 hotel reviews
Reviews in 30 cities Reviews in 30 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed August 26, 2011

Not sure why there are so many negative reviews. The room was nice and comfortable. Breakfast was adequate. Location was good.

Staff was very friendly and courteous especially Sammy.

I would recommend this place. Naples is a very different city than the others. But felt quite safe.

  • Stayed July 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Glasgow, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 7, 2011

I stayed here with my parents last month.

We made the mistake of paying our bill, in full, on arrival - as agreed in advance. Unfortunately we did not get what we had booked. I had e-mailed the management in advance to be told that the "residence" has 2 bedrooms but it does not. It has a kitchen and a bedroom. I was told that this was what I had booked even though I had a print-out of our e-mail exchange as evidence of our exchange. I was told that my booking did not include breakfast even though the e-mail clearly said breakfast was included.

The facilities were clean and adequate and noise was not a significant problem in "the residence" which is separate from the other rooms.

I would advise against booking Napoliday.

  • Stayed April 2011, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Inverness, United Kingdom
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 13, 2011

I was booked into the Napoliday B&B from 1 to 18th Feb 2011by the booking agency used by my place of work. We arrived in Naples quite late on the 1st Feb and drove from the airport to the B&B. However, Naples is full of narrow streets and one way systems and we couldn't get to the B&B. We stopped and asked the Carabinieri for directions and even once we were in the correct street there were no obvious signs that the B&B was located there. We eventually found it and ended up climbing stairs in what was a large tower block apartment. After a couple of floors up we arrived at what was obviously a converted apartment with a glass automated sliding door. this was the B&B.
There were 6 rooms all off the corridor located next to the reception desk & breakfast room. Everytime the phone rang on reception you could hear it in your room. The rooms were very basic and although the bathroom was clean, the bedspread was stained and the walls were marked. In the 6 nights that we stayed there, the water was either cold or tepid but never hot. this was mentioned to the staff who told us to run the shower for 20 mins. This actually had no effect and was not practical when we were leaving for work at 0515 every morning.
The B&B is very central in Naples and this made it very noisy at night, Refuse collection vehicles, people shouting,cats yowling and the internal noises of the phone on reception made it very difficult to get a decent nights sleep.
Outwith the B&B rooms, there is no lounge area for guests other than a small red settee in the breakfast room which was generally used by the reception staff for sleeping on.
We were told that it was ok to leave our vehicle on the street outside the B&B. We did this and came back to find a parking ticket. The Napoliday have discounted secure parking near to the B&B (we were quoted 18 Euros per day), but if you choose to use this, be aware that the street is very narrow and only suitable for small cars. There is no room to turn around, so if you meet a vehicle coming out, one of you has a long reverse. We decided after 6 nights that this B&B was impractical for our requirements and we made arangements to leave. The proprietor was insistent that we pay for the full 17 nights accommodation. We were not happy with this and we offered to pay 3 nights accommodation as a cancellation fee, but he was not prepared to negotiate. He said it was not his problem & that we should take it up with the booking agency. I and my collegues that stayed here are members of the Armed Forces working with NATO and as such we represent our country. We felt that we were left no other option than to pay & leave. When we went to retrieve our vehicle from the car park, we were told that the price was now 20 Euros per night, because we had a "big car" (We had a Fiat Bravo!!). My final comment is in response to the proprietors comments to my collegues review (Mike 12345) I am a senior Non Comissioned Officer and I wholeheartedly refute the proprietors allegations about being drunk and being ejected from the building or that at any time there was any mention of the police being called. This is libel and I find the depths that this proprietor will sink to repugnant. Stay here at your cost!!!!!.

  • Stayed February 2011, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
napoliday, Director of Sales at Napoliday, responded to this review, February 14, 2011
We are forced to respond because those who wrote this review he did for revenge a result of their forced from the property during their stay, as always drunk quite disturbing other guests.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Elgin, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed February 7, 2011

Booked in here for location more than anything but that was only good point if you enjoy the chaos that is Naples city centre. For starters to find this place is almost impossible as it is around the one way system then up a side street. Then you have to find an intercomm buzzer with your B and B name. This place is basically an apartment converted into ensuite rooms.
Once there you have the trouble of parking your car around the snake of a lane a further 3 mins drive in a lane only wide enough for one car so if another comes in the opposite direction unlucky. All the cars are dented and scraped as is the norm for Naples. The garage is 18Euro per day although we got stung for 20Euro on check out.
The hotel receptionist was an immigrant who was smelling of marujuana when we arrived home one evening. We then had just above cold water for showers the whole of our 6 night stay. After complaining to reception we were told to run the shower for 20mins first before a shower which was no use if you were getting up at 0515. There was also a lot of outside noise from binmen and other people so if you are a light sleeper tough. The rooms were basic and probably nice immediately after decoration but 2 ** is generous here. No tea or coffee facilities after breakfast. It is more a hostel then B and B but still 60 Euro per night off season. We had had enough so checked out after only 6 of our intended 17 night stay due to work commitments. The hotel still took full payment for the 17 nights even after trying to explain this.
Overall this will go down as my worst experience for overseas accomodation and I have stayed in tents in Iraq and Afghanistan which was better. There are homeless people just 30 secs away at end of lane who were more comfortable than us. If you really want to stay in Naples, choose a proper Hotel but not in the centre unless you are using public transport.

  • Stayed February 2011, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
napoliday, Director of Sales at Napoliday, responded to this review, February 10, 2011
Do not usually respond to reviews (even if they were negative) but this time we are forced to respond because of the falsehoods were written by a customer who has been separated from the structure fell as always drunk disturbing the peace of other guests.
It 's the first time in B & B guests Napoliday did not respect the rules of common coexistence and we were forced to a forced removal, even with the threat of the police
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Napoliday

Address: Via S.M. Cappella Vecchia N. 11 (Piazza Dei Martiri), 80121 Naples, Italy
Location: Italy > Campania > Province of Naples > Naples
Amenities:
Beach Free Breakfast Free High Speed Internet ( WiFi ) Shuttle Bus service Suites Airport Transportation
Hotel Style:
Ranked #233 of 407 B&Bs / Inns in Naples
Price Range (Based on Average Rates): $
Hotel Class:3 star — Napoliday 3*
Number of rooms: 12
Official Description (provided by the hotel):
Napoliday is located in the heart of Naples City, in the luxurious Chiaia’s quarter, the most exciting and fashion area, where best restaurants and high fashion shops are concentrated,and within walking distance from the world-renowbed artistic and cultural attractiones of this magnificent city. Located close to the harbor it allows to organize suggestive trips to the most attractive towns of the Naples city and region campania: Sorrento, Pompei, Capri, Ischia, Positano.Easy to reach from the train station and from the airport. The B&B amenities include wireless internet connection in all rooms and common areas, parking with discount, reservation for restaurant, theater and museum, car rent, scooters, bikes and boats, and reservation for excursions and city tours.All rooms are elegant and spacious, furnished with style,creating a warm and confortable enviroment making very pleasant your staying in Naples. All rooms are equipped with all kinds of comfort: private bath-rooms,color TV, contioning system,mini bar, heating system and internet connection. ... more   less 
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