We found the staff and service here excellent. Both times we needed help from the front desk, we were given great service. They also helped us avoid getting ripped off by the taxi drivers who try and wack on a few Euros extra at the end of a trip!
The quality of the hotel is 3 star, sheets and towels are changed and room is cleaned daily. I think the location is spot on as you can set a base here and see all the sights of Naples quite easily. A lot of stuff is walking distance or a short taxi ride away.
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