We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“nyce new hotel” 5 of 5 stars
Review of Hotel Palazzo Alabardieri

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Save
You added Hotel Palazzo Alabardieri to your Saves list
Hotel Palazzo Alabardieri
4.0 of 5 Hotel   |   Via Alabardieri 38, 80121 Naples, Italy (Chiaia)   |  
Hotel website
  |  
  |  
  |  
Hotel amenities
Ranked #9 of 188 Hotels in Naples
Certificate of Excellence 2014
Los Angeles, California
1 review
“nyce new hotel”
5 of 5 stars Reviewed December 7, 2011

i liked the facilities that you offer and also your late room service order. I really enjoyed the concierge service and the staff

  • Stayed October 2011, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

474 reviews from our community

Traveler rating
    269
    169
    22
    7
    7
See reviews for
77
211
12
88
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Paris, France
1 review
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed October 23, 2011

Rooms are old stile but comfortable, service is definitely not in line with the price you pay.
Breakfast after 9am is just a nightmare: no food left and service almost inexistent.

  • Stayed October 2011
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Essex
Senior Contributor
41 reviews 41 reviews
29 hotel reviews
Reviews in 26 cities Reviews in 26 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed October 3, 2011

Location of the Hotel Palazzo Alabardeiri is perfect - close to restaurants and shops in the Chiaia area. The public areas are nicely decorated and comfortable including the breakfast room.The bedroom was well appointed and clean with good a/c - however there was no bath as we chose a standard double. Breakfast was the usual continental fare, perfectly adequate. To sum up, an attractive hotel in one of the more attractive areas of Naples with helpful staff. Perhaps by comparing it with the Chiaia de Charme, where we stayed last year, we found it a little lacking in atmosphere but this is probably being picky.

  • Stayed September 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aurora
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed October 2, 2011

Well priced, well located hotel. Staff was courteous, rooms (especially bathrooms) were generous size by European standards and well appointed. Our room did not face the street so there was no view but it also meant minimal traffic noise - a fair trade off for us.

  • Stayed September 2011
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Top Contributor
211 reviews 211 reviews
103 hotel reviews
Reviews in 99 cities Reviews in 99 cities
235 helpful votes 235 helpful votes
4 of 5 stars Reviewed September 20, 2011

Location of the hotel is perfect if you want to be in the Chiaia neighbourhood. Lots of nice restaurants and shops nearby - completely different feel to the historic part of the city where we had stayed previously but it's a side of Naples definitely worth seeing and there's a very nice atmosphere on the streets near the hotel.

The hotel itself is fine. It is what you would expect for a traditional style, 4 star hotel in Italy. By that I mean that the hotel is slightly old fashioned with a slightly faded air of grandeur. The junior suite we had was beautifully laid out and perfect for our one year old daughter's cot - we had a babysitter in the evening and the room worked well for her with a seating area and massive TV. Staff were very friendly (the man on reception slightly dishevelled!) though when we landed at the small port and there were no taxis we phoned the hotel to see if they could order one to come and get us but they said that was impossible - seemed a bit odd...

Overall we had a very nice time. There are cooler hotels in Naples in the historic centre but for Chiaia you can't really do better than the Alabardieri.

Room Tip: Junior suites very spacious
See more room tips
  • Stayed September 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 6, 2011

I booked this hotel online based on the reviews that I had read and was not disappointed. When we checked in the hotel staff were friendly and gave us an upgraded room which was large, clean and extremely comfortable. The hotel breakfast was in a lovely dining area with plenty of choice for food and staff were very attentive. We had a booking issue with the online agency and again the hotel staff went out of their way to sort it out. Dinner recommendations made by the hotel were terrific and everything we needed could be found close by. As mentioned by others the area the hotel is located in is like an oasis in Naples and I would highly recommend this hotel to anyone.

Room Tip: When getting a taxi from the station to the hotel the price is fixed as is the fare to the airport D...
See more room tips
  • Stayed July 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Top Contributor
111 reviews 111 reviews
52 hotel reviews
Reviews in 68 cities Reviews in 68 cities
92 helpful votes 92 helpful votes
5 of 5 stars Reviewed May 22, 2011

When you walk into this hotel it's like you've entered an oasis of calm and tranquility after the insanity of Naples. As far I know there are no views to be had in any of the rooms (our's certainly had none) but nevertheless the rooms are a good size and very tastefully decorated. Bathrooms are large with marble everywhere. Breakfast is not bad - fairly typical fare but a bit disappointing that things like fresh orange juice are 5 Euros extra. Service was great. The location is certainly in one of the better parts of Naples (don't panic if come from the station - it gets better the closer you get to the hotel). There is great shopping in the surrounding streets, the waterfront is a 5 minute walk away and the Royal Palace is about 15-20 minutes. We walked lots and took the funicular up to Vomero. It's crowded, traffic is a nightmare but if you can get into the feel of the place quickly, you start to appreciate Naples is a unique location in Europe (despite the garbage - which is not bad near the hotel).

  • Stayed May 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
molisso, Public Relations Manager at Hotel Palazzo Alabardieri, responded to this review, July 5, 2011
We thank you very much for the time spent for such a detailed review about our hotel. I am sure Tripadvisor's Travellers will appreciate your description full of details about our rooms and the surrounding area. Your suggestions about the places to visit are very interesting. As you wrote, most of the best Naples can offer is very close to our Hotel, and We thank you for witnessing it.

Trusting to welcome you soon again at Palazzo Alabardieri, We send you our best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Hotel Palazzo Alabardieri? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Palazzo Alabardieri

Address: Via Alabardieri 38, 80121 Naples, Italy
Phone Number:
Location: Italy > Campania > Province of Naples > Naples > Chiaia
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#4 Family Hotel in Naples
#4 Luxury Hotel in Naples
#8 Business Hotel in Naples
#9 Romantic Hotel in Naples
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Palazzo Alabardieri 4*
Number of rooms: 46
Official Description (provided by the hotel):
This prestigious 4 star hotel located in the most exclusive part of the city, close to the seaside and to the shopping area, offers 33 rooms divided between Classic, Superior and Junior Suite. Among the services we highlight free Wi-Fi (in room, public areas and meeting rooms) and a garage (surcharge)available in the immediate proximity. The hotel extens its offer through the American Bar Amazon, the exclusive bar open to the public. The range of services is complemented by the Meeting Center, versatile and functional, with 6 meeting rooms and the Salone degli Alabardieri, housed in a former cloister and particularly attractive for events and ceremonies. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Venere, Priceline and Hotels.com so you can book your Hotel Palazzo Alabardieri reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Palazzo Alabardieri Hotel
Palazzo Alabardieri Naples

Owners: What's your side of the story?

If you own or manage Hotel Palazzo Alabardieri, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.