Hotel is situated in a very dodgy part of Naples - didn't feel safe in the evening and didn't feel safe at 10am. Yes, it is close to train station or buses if you want to go sightseeing but the stress is not worth it. As for the interior, for this price you couldn't expect more. Apart from the view perhaps - we could only see dirty, redish wall of the building next door.
Not all the stuff speaks English and those who can aren't nice - that includes guys at the reception desk. They are replying, don't get me wrong but the way they are doing it leaves nasty after taste. You almost got a feeling that you disturbing them when clearly they are there for you.
I actually believe they don't like their guests - one of the guys receommend us a restaurant:we were served by drunk waiter who was throwing cutlery on the table, spoiled red wine while pouring without noticing or saying 'sorry' and at the end forgot to serve our coffee and kept us waiting 20 minutes for nothing. At the end he charged 5EUR for the service.
Food served for breakfast is very simple: cheese, cold cuts (perhaps 2-3 types to choose from), cold frankfurters. No fresh vegetables, no hot chocolate and no juice - the colorful liquid doesn't deserve to be called juice, toxic drink if anything. But the most surprising thing is lack of hot food! Even during hot days hot food is improtant, especially if you planning walking all day. Also beware of one of the waiters - he didn't speak any English but he had his own idea of where guests should seat - even if there was noone else having meal at the time he would chase people to the tables he wanted them to seat at - not nice.
Rooms are generally clean but in our one prevoius guests left some stuff behind in the drawers and noone noticed that before we arrived. Safe didn't work - and you don't need that in Italy!
Bathrooms are bit too small - we had to be very carefull not to smash our heads while sitting on the toilet or elbows while having a shower.
No internet, unless you are prepared to use old PC in the reception, using very slow connection.
Come on guys! It is the XXI century!
I think that's it.
Overall - not impressed. But Naples is a beautiful city and after seeing Pompei and Herculaneum we can tick the trip as good.
Can't say the same about the hotel.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.