We stayed at this hotel 5 years ago, in the same room, and were very happy. However, in the interim, the hotel has really gone downhill. The room's furniture is not in good repair and the breakfast was not at all good: canned fruit, dirty breakfast room. The coffee is still good, however, as are the pastries. The staff is SO kind, I wish the hotel was up to that standard, but it felt shabby and unkempt. Such a pity! Whatever you do, don't send your laundry out via the hotel service. Ours came back so unclean, that I had to (nicely) complain. Room prices seem to have done down, too, and that has attracted an undesirable clientele. They were loud and inconsiderate in all matters.
- Also Known As:
- Chiaja Hotel Naples
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