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“Basic and very affordable” 3 of 5 stars
Review of HI Hostel Naples Mergellina

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HI Hostel Naples Mergellina
Salita della Grotta 23, 80122 Naples, Italy (Chiaia)   |  
Hotel amenities
Ranked #42 of 58 Specialty Lodging in Naples
canada / uk
Senior Contributor
47 reviews 47 reviews
14 hotel reviews
Reviews in 21 cities Reviews in 21 cities
37 helpful votes 37 helpful votes
“Basic and very affordable”
3 of 5 stars Reviewed June 23, 2012

I stayed here for 1 night during the week in June 2012 - I arrived a early for a group trip and had a night to kill in Naples. The rate (28.50Euros for a single, ensuite room) was fantastic though I wasn't expecting much after reading these reviews.

I was pleasantly surprised - this is a basic but thoroughly adequate hostel immediately 2 minutes walk (uphill) from the metro station. It's a huge building that would suit large groups. Rooms are spartan but clean with hot showers. My room had a bunk bed and a window from which I could see the water. I rented a clean towel for 3Euros and had a basic but filling meal (spaghetti, salad, drink) for 8.50 in the cafeteria. Wifi didn't work for me and I missed breakfast - so sorry, nothing to add there.

Positives: Really cheap. Easy to get to on public transit. All the basics covered. Quick walk to the marina for gelato.

Negatives: You walk through a slightly sketchy tunnel to get here from the metro station (note: there's an easier way, but you won't find it your first time) - so i would not recommend women travelling alone (like me) try to get there on foot after dark. Wifi didn't work. On a hot night, with no fan/breeze, the bedrooms can get pretty stuffy and hot.

Room Tip: There is a small lift, so higher up is fine. My room (127, i think) had a great view of the harbour.
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  • Stayed June 2012, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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52 reviews from our community

Traveler rating
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    5
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Melbourne
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 4, 2012 via mobile

The rooms are like a hospital but worse, and smaller. beds very uncomfy. We have stayed in some great hostels in , this was not one

  • Stayed September 2011
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 1, 2012

My only positive comment about the Mergellina is that it's not dirty. It's definitely dingy though - clearly it's been many decades since the place was last renovated, and everything feels old and grey and run-down, especially in the common areas. The rooms themselves are OK, I guess, but they have a bit of an army barracks feel, without any of the personality or comfort that more modern hostels try to provide. The whole place also smells - really strongly! Overall it's not the sort of place you look forward to returning to after a long day.

In terms of location, at first I thought staying outside the centre would be a good thing - I was a bit spooked by all the horror stories about Naples - but in fact I never felt unsafe anywhere in the city so the hostel's middle-of-nowhere location became annoying. The Mergellina area is nice enough but there's not really anything to do there, and it's a pretty long trip to the centre of the city - you can either walk for about half an hour or take the extremely slow metro, which mostly drops you a long distance from the places you want to visit. The hostel is on a hill and it's a big climb to get there from the piazza and the metro station, which makes going out to grab snacks or something a chore. (There were some vending machines in the foyer selling chocolate etc, but they didn't work.)

Budget travellers haven't taken HI seriously for years because they keep on endorsing run-down, poorly located dumps like this one. HI have been completely overtaken by the growth of independent hostels, which are almost always a better option for travellers, and definitely so in Naples. After two nights I left and moved to a much, much better hostel in the centre which cost only a couple of euros more. I won't specify which hostel it was because it'll look like I'm the owner trashing his competition, but honestly, look in the guidebook of your choice and it'll list half a dozen better options than the Mergellina.


[Update on one of the previous reviews: the wifi is now free but it works for about 10 minutes before dropping out for 5 hours. I eventually stopped bothering with it and just used 3G on my phone.]

  • Stayed February 2012, traveled solo
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
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Alberta
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed July 31, 2011

The biggest draw for me was the low price of the hostel. First, the location is west of the center of the city which is reachable by bus in about 10-15 minutes, the neighborhood when I visrited was noisy due to construction happening literally right across the street from the hostel. So I was woken up nearly every morning by jackhammers or some kind of screeching metal sounds, earplugs are a plus here. It's also not obvious where this place is, you have to climb an uphill road to reach it.

The rooms themselves were fine, beds comfortable enough, only noisy roomates to deal with. The rooms were cleaned daily same with the bathrooms. The building itself is big, the reception area has a nice place to socialize and the deck outside is great for gazing out onto the water in the evening.

The breakfast was pretty bleak, 1 drink and some kind of dry croissant or piece of toast. I would go to the bakery just down the hill near the train station (oh yea, the hostel also overlooks a noisy metro stop) and for lunch/dinner, head to the right of the traffic circle coming from the hostel, make it down to the bottom near the next traffic circle and there is a fantastic pizza place for cheap. I mean you're in Naples, the place where pizza was supposedly invented.

Overall my experience was positive but I've been in much better hostels for the same price but if this is your only option, you shouldn't be dissapointed.

Room Tip: Rooms with bathrooms have poor ventillation so get ready for musky smells
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  • Stayed July 2011, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Bristol, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed July 22, 2010

Went to Naples with another girl - Naples has a reputation for being rough and dangerous, so stayed in Mergellina. Booked two nights originally, stayed 6. Simple rooms, simple breakfast and good service.

  • Stayed June 2010, traveled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tirgu Mures, Romania
Senior Contributor
41 reviews 41 reviews
28 hotel reviews
Reviews in 29 cities Reviews in 29 cities
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed July 13, 2010

My friend recommended this place because of its location and I must say, the view was beautiful and the location was good so no problems there.

The rooms were comfortable and the price was very reasonable so again, no problems there.

My main concern had to do with what seemed to be a charge for the essentials that other youth hostels would include such as internet or lockers. For example, you had to pay to use the Wi-Fi internet here on your laptop or mobile device and while you'd get a card that would work for 12 hours, it was 12 hours continuously so if you used two hours and decided to go out and do something and return a few hours later, your internet card would be useless. I didn't mind paying for internet since the price was very low but I was bothered that if you used internet, it had to be used continuously. The same thing applied to the communal computers but were good for an hour and if you used only a small portion, again it would be useless.

Another freebie in other hostels but not here was the fact that you had to pay to lock your valuables like passport, phone, etc. in. I had no problems with my roommates but accidents happen only once so having to pay 1 Euro for every 24 hour period was frustrating. However, if you had stuff that wouldn't fit into the lockers like a laptop, the staff would gladly hang onto it behind the main counter without a charge so that was good.

The staff was great though and very helpful when it came to things like printing out a boarding pass or other things so no problems there.

Breakfast wasn't anything to write home about since it was very basic, but I managed to enjoy a chocolate croissant and a cup of tea. No fruits or anything like that...

The shower in the room was quite small but it was clean so no problems there.

Overall, I had a good stay in this hostel but I think that if the lockers and internet could be resolved, it would be worth staying for sure!

  • Stayed June 2010, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Canberra
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 23, 2010

We spent three nights at this hostel and were very unimpressed. We had a private room for two with an ensuite. The room had double bunks that were very hard and uncomfortable. The room was so small I could not even stretch out my arms in the space between the bed and the other wall.

The weather was very warm when we were there and there is no airconditioning or fan. There is a large window but it has no flyscreen and there are houses on the opposite side so you had to shut the window (with wooden shutters, no glass) at night time for privacy and to keep out all the moths and mosquitos. We were on the side of the hostel facing a rockwall so had no breeze whatsoever and felt like we were in a real sweatbox!

Our ensuite smelled of mould and damp, and the shower curtain wasn't long enough so everytime you took a shower the floor would be awash. Also the toilet did not flush if used more than once in a 20 minute timeframe. There were tons of mosquitos everywhere.

We found the staff were a little unhelpful. They never seemed to have any towels available (despite advertising them as being there to rent), and often were out the front smoking or talking so you are left standing at the front desk for ages.

When we asked about the laundry we were told that one of the washing machines was broken but the other one cost 3 euros. When we went down both seemed to be working, so we put our money in the machine, but it just swallowed all our coins and nothing happened! So we ended up paying 6 euros to do washing and 2 euros to use their dryer (the one that wasn't broken). You can't get change as the vending machine was broken too.

The reviews about the breakfast are warranted. You get one small, slightly burnt, sickly sweet croissant and a 125ml bottle of pear juice (or you could have one small cup of coffee that was foul). We ended up walking to a bakery and buying beautiful fresh croissants for just 50 cents each - do that rather than endure the breakfast at the hostel. We had brought food from the supermarket to make our own breakfasts but there is no kitchen or fridge at the hostel and in the heat it was impossible to keep any food in the rooms.

In the rooms there is nowhere to lock valuables up.

To get into naples it is a fair train ride, as mergellina is really out in the suburbs, so if you need to get in early to catch a train you would need to factor this in.

The only positives about this hostel were that you could walk to the harbour and there were a number of good cheap pizza restaurants just 5 minutes walk away.

Generally though, this hostel is not in the nicest area and you would be better off staying in the Sorrento youth hostel which at least is in a nice town - Naples itself doesn't have much to offer.

  • Stayed June 2010, traveled as a couple
    • 3 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Additional Information about HI Hostel Naples Mergellina

Address: Salita della Grotta 23, 80122 Naples, Italy
Location: Italy > Campania > Province of Naples > Naples > Chiaia
Amenities:
Free Breakfast Free Parking Restaurant
Hotel Style:
Ranked #42 of 58 Specialty Lodging in Naples
Price Range (Based on Average Rates): $
Number of rooms: 60
Official Description (provided by the hotel):
In a strategic position in the center of the town in the cleaner and safer district of Mergellina where movida goes on until late in the night. Only two thousand meters far from the metro and train station so you can easily join Pompei ruins excavations, the archaeological area of Ercolano and Oplonti, The Amalfi coast, The Sorrento coast, the wonderful islands of Capri, Ischia and Procida, The Vesuvius and the Natural Park. ... more   less 
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Also Known As:
Ostello Mergellina Naples
Ostello Mergellina Hotel Naples

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