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“Basic but ideally located” 3 of 5 stars
Review of Hotel Ideal

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Hotel Ideal
3.0 of 5 Hotel   |   Piazza Garibaldi 99, 80142 Naples, Italy   |  
Hotel amenities
Ranked #123 of 193 hotels in Naples
Lincoln, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
15 helpful votes 15 helpful votes
“Basic but ideally located”
3 of 5 stars Reviewed June 18, 2013

Very good location just 200mtrs from Naples central rail station.If like us you wanted a base to tour around this hotel is ideal. Very basic, but what do people expect for around 30euros per night in a city. Was cleaned everyday, breakfast not very nice, if you get up early you have more choice( fruit cocktail, croissants) otherwise egg, ham, one choice of cereal, youghut and bread.Not suitable for people with disablities as not lift.There is major building works at the front, so try to get a back room, no view, just a courtyard. The beds also could do with replacing.

Room Tip: Avoid front rooms as building works are in progress.
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  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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318 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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Crowhurst
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed June 8, 2013

although there are smoke alarms in rooms and fire equipment in corridors, these are narrow and sometimes blocked, no lift, broken/loose banisters, double room should be single. Bathroom blocked by second bed. Breakfast is disgusting. Handy for buses and trains and useful if you are catching an early flight. Very noisy due to street noise

  • Stayed June 2013, traveled solo
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naples, Italy
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 28, 2013

We had a one-night-stop in Naples during our holiday, and through their website we got the impression that Hotel Ideal was a good and cheap option. Our experience is that you get what you pay for:

1. Bad location
First of all, the hotel wasn't very easy to find. At the time we went there in May, the street in front of the hotel was a massive construction site, and we did not recognize the hotel entrance that looked so nice in the pictures, because it really didn't look anything like it. After getting lost a couple of times, and fighting our way through the chaotic traffic of Naples (never seen anything like it), we finally found the hotel entrance located in a worn out building between beggars and street vendors. We also had to take a cab to get to the nicer parts of Naples down by the port, so it wasn't centrally located as we thought. Our overall impression of the location is that it's noisy, dirty and dusty.

2. Bad service
When we finally got inside the hotel, the first thing that happened was that the two receptionists started fighting over what seemed to be a mistake in our reservation. They did not inform us about what the problem was, but kept arguing in Italian for what must have been nearly half an hour before we eventually got our room keys. We arrived about 4-5 o'clock in the afternoon, so naturally we expected our rooms to be ready when we got there. But when we had climbed the steep stairs up to third floor (no elevator!), only one of our rooms was ready. In the other room we found a cleaning lady changing the bed sheets, and she was far from finished. When the room was finally done, we noticed that there was no toilet paper.
The rooms were insofar ok considering the low costs, but the lack of service caused a lot of frustration.

3. Bad breakfast
After our one night in Hotel Ideal we were looking forward to the breakfast that was included in the prize. The sight that met us when entering the basement where the breakfast was served, wasn't exactly inviting. On every one of the plastic tables stood piles of dishes and leftovers - and there were not enough chairs for all of the tables, so we had to stand against the wall. The lady who seemed to be in charge stood behind the counter chattering with what must have been her friend. The food wasn't very impressive either, only slices of dry, white bread and bad jam.



Our conclusion is that this hotel looks nothing like the pictures, and the staff have a huge improvement potential as far as service goes. Because of the location, this hotel is certainly not for families with children, and elder people and people with back problems should not stay here as you have to drag your baggage up the narrow and steep staircase yourself.

  • Stayed May 2013, traveled with family
    • 2 of 5 stars Location
    • 3 of 5 stars Rooms
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 26, 2013

This hotel is a quaint, beautifully located hotel for the tons of day excursions one does when in Naples. The train station (and under construction) Metro station are right in front of the hotel. It is not a hotel where you come to visit and hang out in the hotel all day. Furnishings were adequate, breakfast was typical spartan-european. Namal and NIck are excellent hosts and will bend over backwards to help. The little restaurant at the hotel entrance is a good place to eat and relax after a long day of touring. The price is right for the location.

Room Tip: Request a view of the Piazza. A little loud at times because of the Metro Terminal construction. Has...
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  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
warrington uk
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed May 20, 2013

this hotel is little more than a youth hostal.
the breakfast was very limited aand basic
there is NO lift and we had to climb 4 flights of steep stairs to our room.
the room was tiny and over looked an court yard linking other buildings.
It is near the station (good point)
Not recommended for the older customer due to the stairs.
The pictures on the web site DO NOT represent the accommodation we had

Room Tip: use another hotel!
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  • Stayed May 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Sao Paulo, SP
1 review
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed May 19, 2013

The hotel is in a odd location, nearby the seaport, the surroundings dark at night. The hotel was full, and maybe because of that noisy. The cleaning could be better, but was ok, the shower works very poorly. Parking was far, and it's not very easy to reach the hotel with luggage..

  • Stayed May 2013
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kotka, Finland
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
Reviews in 11 cities Reviews in 11 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed April 20, 2013

When writing a review of a hotel, you should first think how much did you pay? Did you pay 25 or 250 euros per night? I paid 25 euros and was satisfied what I got.

When arriving by train, the location is excellent. Only two hundred meters from railway station.

Free breakfast was very basic, but you must remember it is a possibility, not an obligation.

It's very likely that I come back when next time visiting to Naples.

  • Stayed April 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Ideal

Address: Piazza Garibaldi 99, 80142 Naples, Italy
Location: Italy > Campania > Province of Naples > Naples
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #123 of 193 hotels in Naples
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Ideal 3*
Official Description (provided by the hotel):
Small hotel with multilingual staff and modern amenities is situated 2 km from Capodichino NAP airport and 1 km from city center. ... more   less 
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Also Known As:
Ideal Hotel Naples

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