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“Friendly hotel” 5 of 5 stars
Review of Hotel Eden

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Hotel Eden
3.0 of 5 Hotel   |   Corso Novara 9, 80142 Naples, Italy   |  
Hotel amenities
Ranked #120 of 189 Hotels in Naples
Budapest
1 review
“Friendly hotel”
5 of 5 stars Reviewed April 14, 2011

We spent 3 nights in Hotel Eden. It is a family hotel with nice rooms. Our room was big with clean and modern bathroom. Breakfast area is on the top floor with view Vesuv. First day we visited Vesuv and Pompei. The train is just 2 minutes walk from the hotel. The city centre is a bit far from it.

  • Stayed February 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with OctopusTravel

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44 reviews from our community

Traveler rating
    4
    16
    14
    4
    6
See reviews for
6
14
4
5
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Vancouver, Washington
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed October 12, 2010

I would recommend this hotel to travelers who simply want to be very close to the Naples train station. We stayed there because we were getting in late at night on the train from Rome, and wanted to be able to walk from the train station. The area is a bit seedy at night, and my traveling partner was a bit nervous walking the few blocks from the train station at close to midnight. The hotel itself was clean enough, and the room was relatively nice. Staff was friendly, and the breakfast was fairly good. Wood stay again due to the convenience, and nice, clean room. It was next to a fairly busy road, so it was pretty noisy throughout the night. It didn't bother me much, but did bother my traveling companion. You do have to pay to use their computers and internet, but it is cheap and there are two computers available for use.

  • Stayed September 2010, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Australia
Senior Contributor
48 reviews 48 reviews
48 hotel reviews
Reviews in 45 cities Reviews in 45 cities
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed August 14, 2009

I'll start with the location. The Hotel Eden is in one of the poorer areas of Naples. We chose it because it was the nicest looking hotel within walking distance of the main train station. It is also very close to restaurants for eating out. Yes, the surrounding area was noisy and crowded and full of people who wanted to sell us stuff, but a firm 'no' seem to suffice with that. As with other cities in Italy, be extra careful dodging the traffic when crossing the road. Drivers don't seem to like to stop for pedestrians, even at pedestrian crossings.
The hotel had been very nicely refurbished, our room (at the front of the hotel) was actually quite large, as was the bathroom. All very clean too. We had two balconies which was very nice, although it was a little noisy with traffic noise. The breakfast wasn't the best, but comparable to all the other hotels we stayed in, and seeing as it was included in the price we thought it was okay. Overall, we actually thought this was one of the best budget hotels we stayed in during our Italy trip. We booked through venere.com.

  • Stayed September 2007, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ironbridge, UK
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed December 21, 2008

Used up all my airmiles for a free long weekend break so we had lower expectations than normal. The hotel was clean and the maid was efficient and that's it. It is close to the train station but this is an area that was very dirty and very noisy - there was the sound of traffic all night. All the areas of interest are some way away too.

We could also hear the room next door (luckily for us he didnt last long) - but you can hear everything!! It is also very smokey in the reception area.

Book this hotel for one night as it is close to train station but dont book for longer periods - you'd be better off nearer the port. There are also limited places to eat nearby, unless you like Mcdonalds and chinese!!

We do not recommend this hotel at all!!

Top tip....take ear plugs!!

  • Liked — The maid kept the room clean and tidy.
  • Disliked — the location, smoke, noise, breakfast, too far from main shopping areas, dirty area.
  • Stayed October 2008, traveled as a couple
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
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santa barbara
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 26, 2008

Horrible experience from arrival to departure. Starting with the taxi driver who ripped us off. Quoted 25 Euros from airport to hotel then held our luggage hostage until we paid 35 Euros - "10 Euros for the luggage". Desk clerk just shrugged. It was close to 95 F. - glad we had air-conditioning. But we didn't! It was controlled by the front desk and no matter who we asked (begged) and regardless of the promises, they would not set it below 26 - 28 C. It was too hot, noisy etc. to open the window. The mattress was like a box spring, the pillows were like stiff cardboard with 2" of cotton batting on each side. The phone didn't work so we could not call the desk. They were aware - said to just come down if we needed anything. We had a basket on our dresser (the $.49-cent type) with 2 packs of biscuits (about 4-6 of the vanilla wafer kind), a 2x3" box of peanuts and a tiny bag of chips. Upon departure, they asked if we had used the mini-bar. I said that we didn't have a mini-bar and they explained that it was the basket. I said I thought it was complimentary and that we took one pack of buiscuits & the peanuts. They posted a charge of $4 Euros as they stated it was on my laminated price list. The list they showed me had about 20 items and I said we had no list. They disagreed and said everyone did. Well we didn't and after a stupid discussion, they relented and removed the charge. Outside our hotel were 3 prostitutes, very aggressive street vendors (cell phones, sun glasses, wallets etc), drug deals and drugs being used. It was the most filthy part of town. We couldn't wait to leave. We'd been warned, but thought it was a good starting point for Capri. That's another story! We were there about 40 hours. Would NEVER recommend it!

  • Liked — short walk to the train
  • Disliked — 2" cockroach on the wall.
  • Stayed September 2008, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
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New Zealand
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 25, 2008

We are a middle aged "Kiwi" couple that stayed 2 nights from recommendations we read on Trip Advisor before booking with Booking.com. We were pleased that everything people said, was correct, it's handy to all transport, it's clean, we found it quiet at night but did have a back room.
The reception staff understood English well enough so we got on just fine. The best thing was the glass internal lift, it's really cool. From Hotel Eden we hydrofoiled to Capri, city toured Naples from the square 100 meters away, local trained to Pompeii and then fast ferried to Sorrento on departure.
Would we stay there again, yes for sure.

Only little negative we found was the mouse on there computers needed replacing, they were really bad, but I would guess by now they have died and have been replaced

Stayed August 2008
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Additional Information about Hotel Eden

Address: Corso Novara 9, 80142 Naples, Italy
Location: Italy > Campania > Province of Naples > Naples
Amenities:
Bar / Lounge Free Breakfast Room Service Wheelchair access
Hotel Style:
Ranked #120 of 189 Hotels in Naples
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Eden 3*
Number of rooms: 40
Reservation Options:
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Also Known As:
Eden Hotel Naples

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