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“The Grand Oriente is becoming grander” 4 of 5 stars
Review of Grand Hotel Oriente

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Grand Hotel Oriente
4.0 of 5 Hotel   |   Via Armando Diaz 44, 80134 Naples, Italy   |  
Hotel amenities
Ranked #26 of 193 Hotels in Naples
Reston, Virginia
Top Contributor
74 reviews 74 reviews
12 hotel reviews
Reviews in 30 cities Reviews in 30 cities
28 helpful votes 28 helpful votes
“The Grand Oriente is becoming grander”
4 of 5 stars Reviewed August 9, 2014

We always stay at the Grand Hotel Oriente when we visit Naples, and it has been fun to watch the transformation taking place in the past two years. Originally, we liked the hotel because it was such a good value: clean, spacious rooms for a reasonable price which even included a generous buffet breakfast. Today, the rooms are still clean and spacious, but they are also sophisticated, having been completely revamped with new furniture and appointments in soothing gray tones. Even the registration staff seems jauntier (including John). The downside? It costs a lot more and breakfast is only available for an additional 15 euros per person!

  • Stayed June 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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252 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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English first
Milan, Italy
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed August 6, 2014

When working in another city, you want everything to be perfect, and you need a good night sleep...I did not choose the hotel myself so I wondered what it was going to be like...and the answer is SIMPLY PERFECT! The staff really is wonderful, always smiling, always there to help. And the hotel itself is great, right in the center of everything and yet SO silent, I was on the 8th floor, and had a nice view, it's very comfy, very clean, and the breakfast excellent! They serve fresh Neapolitan pastries, which I love (who wouldn't??) and fresh fruits and all sorts of things, the coffee is served in silver, it's all very posh. The hotel you stay in can really make a difference, and this one did: it made my work trip feel like a holiday! Will definitely stay there next time around!

Room Tip: I was on the 8th floor, and it was perfect!!!
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  • Stayed July 2014, traveled on business
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 12, 2014

It was the last few days of our 2 week vacation from Rome to the Amalfi coast and Capri. Unexpectedly we decided to spend the night in Naples to experience how the city look like.
We booked a 2 bedroom one night stay for 220 euros including breakfast.
Coming from a 4 to 5 star hotel in Sorrento, paying 500 euros a night for each room . We were not expecting this hotel will surpass the service and the rooms of the previous hotels we had except of course of the sea view.
The Front office guys, Giuseppe and Gianni. The bellmen, Fulvio and Vico and the restaurant staff Anna Bonanno made our stay very comfortable.
The rooms on the 7th floor are all new and renovated. I will highly recommend this place for everyone to stay if they happen to visit Naples, Italy.
The location is also perfect since it is almost in the heart of the City.

Room Tip: Our room on the 7th floor were all new. I think they renovating all the rooms.
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  • Stayed July 2014, traveled with family
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grenoble, France
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 18, 2014

Hello,
There are my comments about hotel Oriente. I visited the hotel for firsttime in 2010 and up todayevery time I come in Naples, I take the same..
Why...the hotel was tottaly renewed. The rooms are clean, elegant and modern. Colours - white, beige, blue marine...
The team at the reception: Special thanks to Gianni :) Him and the rest of the team are really nice, open and customers' oriented. They are alway ready to help or to give an advice..call a taxi, give an adress of a good restaurant, inform you about a potencial strike....
I loved every stay in Oriente!

  • Stayed June 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed June 8, 2014

As we were unable to stay at Hotel Art Resort in the gallery due to some issue with the plumbing in our room and they could not accommodate us at all, it had been arranged that we transfer to the Grand Hotel Oriente a short distance away. As others have mentioned it is very conveniently situated within walking distance from the port, the metro and the bus stop for buses to the airport.
Although it is the antithesis of the hotel we had hoped to stay at it is a very good hotel of its type - used for conferences, most probably week-end breaks and short stop-overs and the smart monochrome furnishings reflected this: deep piled grey carpet and black furniture in the bedroom and cream tiles in the bathroom with dark wood surrounding the basin. It had a large walk-in shower. Breakfast was served on the second floor as the hotel was in the midst of carrying out works to the roof terrace. We found the breakfast a little disappointing as we had been used to fresh fruit at the other places where we had been staying and they only seemed to have tinned.
Our thanks go to the reception staff and in particular to simpatico Gianni who did all he could to help us during our brief stay.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 21, 2014

The hotel is perfectly situated close to the old town (but not in it) and within easy walking distance of the sights in Santa Lucia. Oh, and it's right next to a metro stop (Toledo). The room we had on the upper floors was great (they are clearly still refurbing some of the lower floors but there was never any noise from this that disturbed us - nor from the street outside) and the staff were also great. It's also good value too.

The one area where they might improve a bit is breakfast - the coffe and pastries are great (as everywhere) but the scrambled egg is cooked by someone who clearly doesn't know how to cook it/appreciate it, and the juices would be better if freshly squeezed rather than from concentrate. But these are minor points. Overall i wouldn't hesitate to recommend it for either pleasure or business. PS Naples is a fantastic city and not at all scary! Sure, you have to be careful in public with your valuables - but just like you do in London, Barcelona, Paris, NYC etc.

Room Tip: We were on floor 7, I think 6-8 have been refurbished.
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  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brussels, Belgium
Top Contributor
63 reviews 63 reviews
4 hotel reviews
Reviews in 31 cities Reviews in 31 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed March 6, 2014 via mobile

Situated in the heart of Naples. Ideal as a base to visit the city.Clean , modern rooms , good shower , good bed and silent room. Gianni and his collegues where very helpful. A reservation in a nearby restaurant ? a cab ? , a map ?...the staff helps you out. Extended breakfast buffet , good coffees , fresh pastry , fresh fruit . Value for money.

Stayed March 2014, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Hotel Oriente

Address: Via Armando Diaz 44, 80134 Naples, Italy
Location: Italy > Campania > Province of Naples > Naples
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( Wi-Fi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#15 Luxury Hotel in Naples
#17 Romantic Hotel in Naples
#18 Business Hotel in Naples
#21 Family Hotel in Naples
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Hotel Oriente 4*
Number of rooms: 131
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Also Known As:
Grand Hotel Naples

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