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“Good hotel, excellent location for those without transport” 4 of 5 stars
Review of Hotel Suite Esedra

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Hotel Suite Esedra
4.0 of 5 Hotel   |   Via Cantani 12, 80133 Naples, Italy   |  
Hotel amenities
Ranked #131 of 188 Hotels in Naples
London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Good hotel, excellent location for those without transport”
4 of 5 stars Reviewed December 5, 2011

Nothing for people who stay in luxury hotels, however excellent for the medium budget traveller who wants to experience a more local feeling. Rooms bigger than in comparable hotels in London. Staff very friendly and helpful. Area good, at the moment the Piazza Garibaldi in front of the Central train station is not very welcoming due to works. But absolutely fine to walk along the edges (coming out of the station cross to the left, walk to Corso Umberto I at the far left corner, follow for ca 10 mins and the hotel is tucked in behind a little green wooden stall on your left). I was there for 5 nights, 4 out of five were absolutely silent (apart from street life).

  • Stayed December 2011, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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90 reviews from our community

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Toronto, Canada
1 review
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed November 29, 2011

My husband and I stayed at this hotel recently. We arrived from Florence in the early afternoon and headed straight to the hotel. It was quite close to Napoli Centrale, only taking about 10 minutes by foot.

We arrived and were greeted warmly. We dropped off our bags and headed out to sightsee. We returned late in the evening. We did some planning for the next day then got into bed and did some reading. As I was turning off the light, I sat up and noticed a fairly sizable bug on my pillow. When my husband killed it, it left a bloodstain in the napkin, alerting us to it potentially being a bed bug. When we pulled back the sheets we identified at least 10 other bugs that were large enough to see. We were obviously disgusted and distraught. We had our clothes bags on the bed earlier in the evening and we were concerned that the bugs had gotten into our luggage.

We went downstairs, but we were met with disbelief. When we showed the attendant the bugs in our room, he claimed that they must have crawled in from outside. We tried to explain the nature of bed bugs and the seriousness of the issue, but had difficulty due to the language barrier.

We wanted to leave the hotel. We decided to pack our things and head down to the front desk to arrange for alternative accommodations. It took us quite a while to pack, as we shook out each piece of clothing as a first effort at ridding ourselves of the bugs. When we got downstairs, it was 12:30am. We were told that other hotels had been contacted but they did not have any vacancies. When we announced that we would just go out and find a new hotel, we were discouraged by the attendant due to the high crime rate on the major street in front of the hotel. After 20 minutes of arguing back and forth, we eventually settled on staying in a new room. We checked it thoroughly and it appeared to be free of bugs. By the time we turned out the lights, it was past 2am. We had difficulty sleeping, as we felt that bugs were still crawling on us.

In the morning, we asked to speak to the manager. When we spoke to him, he was unwilling to provide any refund or reimbursement. When we explained the lack of sleep and the need to launder all of our clothing to eradicate any potential bugs, he was still uninterested in helping us.

Needless to say, we would not recommend staying at this hotel. It left a very bad taste in our mouths. Save yourself the time and trouble.

  • Stayed November 2011, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yokohama, Japan
Top Contributor
107 reviews 107 reviews
17 hotel reviews
Reviews in 46 cities Reviews in 46 cities
125 helpful votes 125 helpful votes
4 of 5 stars Reviewed October 4, 2011

This hotel is set back from a main street in Naples that leads to the Napoli train station and is about 1km away. We wanted to stay somewhere central but not too close to the train station as that area tends to be a little seedy. We were happy with our choice at the cost of a mere 69euro a night for a double room. The room was small but well decorated and very clean with a lovely mural of a seaside scene painted above the beds. Our room was equipped with a tv, desk and chair and wardrobe with hangers. The bathroom was small but very clean and
I had the best shower I have ever had in Italy with great water pressure. The air conditioning also worked well and was a necessity following the heatwave we experienced in Italy this September.

Everything about the hotel is on the small side with the front reception desk being tiny and only
just enough room in the entrance to get inside. The dining area where breakfast is available
( which is included in the price) is also small but comfortable and tastefully decorated.

Breakfast included a warm cornetto served to your table by the waitress who also took your coffee order. Also on offer were two types of cereal, ham, cheese, bread rolls, fruit, yoghurt cake and mini sfogliatelle (a traditional neopolitan pastry which is delicious!) . Believe me, you
can't stop at one!

An Area for improvement is the attitude of front reception staff who I felt could be a little more helpful.

  • Stayed September 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thessaloniki
Senior Contributor
47 reviews 47 reviews
35 hotel reviews
Reviews in 31 cities Reviews in 31 cities
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed September 29, 2011

The hotel is 15 minutes away from Central station of Naples. However the area is safe, I didn't feel unsafe at all during my stay. I've been there with my boyfriend for 2 nights. The room was really small, but clean. The same was the bathroom (en suite). The breakfast was average. Typica italian, I'd say.
The stuff was friendly and helpful. Generally, it was a good hotel in a good location at a reasonable price.

  • Stayed September 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Connecticut
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed October 11, 2009

The hotel reception staff was semi-helpful and low energy and it felt that we were bothering them with questions. We had to park our rental car down a dark alley in a garage, which was fine and worth it, but scary neighborhood. Interesting room - we entered to a balcony and walked down to the sleeping area - a separate bedroom with bathroom and a sitting area with pull out couch and another bathroom. Since there were 3 of us, this was very cool. Although a km to the ferry port, we were encouraged to walk rather than taxi, with our luggage. After 45 mins of sweating, we swore we'd never stay here again.

  • Stayed September 2009, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Manchester, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 23, 2009

Very tiny hotel, but on the whole the people were lovely. However when you check-in, first impressions aren't all that good what with the grumpy man behind the desk. But everyone else was lovely.
Our mistake was that we booked a room with a "french double bed"....which what we didn't know at the time was only slightly larger then a single. But after a while the grumpy man decided to give us a room with a bigger bed.
The location of the hotel is quite good if you like to explore on foot, but there are good buses running up and down the road outside that go to the more central area for sightseeing in naples. The area that the hotel is in is the historical centre and lovely to wader around.
I must reccomend trattoria medina, which is a lovely restaurant on the via medina ( which you'll find is quite a main street). The service there was fantastic, and make sure you ask for the traditional Neapolitan starters which aren't on the menu. All the locals were having these and we asked for some, they were delicious!
Another lovely aspect of this hotel is that at breakfast you all sit around one table and you have the chance to chat with the other people staying in the hotel.
All in all it was a nice hotel, but I think if I went back to naples I'd stay in a larger hotel either in the centre or on the seafront. But very good value for money.

  • Stayed April 2009
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
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London, United Kingdom
Top Contributor
62 reviews 62 reviews
36 hotel reviews
Reviews in 30 cities Reviews in 30 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed June 26, 2008

As other reviewers have noted, this is not really a 4-star hotel. But it doesn't charge 4-star prices. It is a very good 2/3 star experience.

The hotel is central. It is air conditioned and has private bathrooms. My room was small, but clean and has a phone, internet connection point and TV. None of these are givens in my experience of Neapolitan hotels.

The breakfast was decent with a choice of bread, jam, meat, cheese, pastries, cereal and yogurt. There is also, since this is Italy, a wide choice of coffees made to order.

The staff were helpful about seeing local sights and leaving luggage in the hotel after check out.

The main downside is that since this hotel is in central Naples it is *not quiet*. They have clearly done their best with double glazed windows and external shutters, but Naples is noisy and so is the hotel. Bring earplugs. You will be fine.

  • Liked — Good price, helpful staff, central location
  • Disliked — The noise from the street.
  • Stayed June 2008, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Suite Esedra

Address: Via Cantani 12, 80133 Naples, Italy
Location: Italy > Campania > Province of Naples > Naples
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service
Hotel Style:
#53 Luxury Hotel in Naples
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Suite Esedra 4*
Number of rooms: 1
Reservation Options:
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Also Known As:
Suite Esedra Hotel
Suite Esedra Naples

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