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“absolute disapointment” 1 of 5 stars
Review of Delle Terme di Agnano

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Delle Terme di Agnano
4.0 of 5 Hotel   |   Via Agnano Astroni 24, 80125 Naples, Italy (Fuorigrotta)   |  
Hotel amenities
Ranked #160 of 189 Hotels in Naples
durham, uk
1 review
1 helpful vote 1 helpful vote
“absolute disapointment”
1 of 5 stars Reviewed January 3, 2009

After staying at this hotel, i can only say that the hotel website was a little short on the truth of what can only be classed as a 2 star hotel and not a 4 star, as there were no swimming pools available, very few staff(who were exeptional i must add)but they too were doing multiple jobs, The meals were only just acceptable as my partner and myself were the only people in the restraunt in the evening and we had to grab the barman to open it for us to have a meal, breakfast was a spare room downstairs where they brought us cheese + ham and a cup of coffee"that was breakfast",no buffet or anything else.
The hotel was in such a poor state of repair outside as though it had been closed for years and then recently re-opened as the weeds and gardens were shockingly overgrown.the rooms were reasonable and we should know as we had to be moved three times due to faulty services,and the pools as advertised were not open or even ready to be opened,let alone the advertised therme pools that were not accessable due to locked security gates and the fact that they were in delapidated state at the lower part of the hotel grounds.Though the wellness centre was open to outside old age patrons who visited the hotel on weekdays.The spa/suana next to the non working indoor pool was working though only when booked via the hotel reception(and it was expensive)
WE WILL NOT BE STAYING IN NAPLES AGAIN, IT WAS VERY DISSAPOINTING AND THE WORST HOLIDAY WE HAVE EVER HAD

  • Liked — the staff were excellent but wasted in this hotel
  • Disliked — lack of advertised facilities, poor surrounding run down areas ,rubbish and litter everywhere
  • Stayed August 2008, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
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147 reviews from our community

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Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
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English first
NYC
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed July 8, 2007

OK, where to start. we pulled up to a full on construction site. for a large spa hotel, this place felt completely deserted in a very creepy sort of way. we were rudely greeted by the hotel manager that requested we immediately move our car, even though we did not even get a chance to take our luggage out and the parking lot was about 100 yards from the hotel.

we were led by a frightening bell cap through a damp weird smelling hallway to an elevator reminiscent of a horror film.

our room, to our dismay, was dirty, poorly furnished, with bed linens dating back to Mussolini. that was about the same time period someone last painted or washed the walls.

the shower stall was dingy and looked as if it was never washed.

the moldings around the doors and windows were pulling away from the wall.

i refused to sleep under the covers and used my beach towel that i brought.

my friend burst into tears and honestly, we both felt like we should be running screaming from the place, our arms flailing.

needless to say, our stay lasted all of 2.5 hours. however, if you decide to stay regardless of this review, you should speak to Silvio. he was very sweet and accomodating and understood how wretched his hotel was.

we honestly felt like we were in a horror film where you check in but you never check out. Just like the movie, The Shining, it will suck your soul and the hotel manager will keep it in a little jar with the rest of the lost travellers.

  • Liked — That we left without having to spend the night and they did not charge us
  • Disliked — everything except silvio
  • Stayed July 2007, traveled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed September 4, 2005

I am giving this hotel 5 stars for two simple reasons - the staff and the value for money. I have travelled the world over, and for 50 Euros it doesn't get better than this.

The hotel is in the middle of nowhere about 15km west of Naples and miles from any ameneties, metro stations etc. It must have been the best conference centre in Italy about 30 years ago, and these days is patronised mostly by visiting NATO personnel.

The restaurant is top - notch; the rooms are clean and spacious. The free internet service, bar area and breakfast area are good. This is a cracking little hotel, if you are prepared to travel.

Evening entertainment is a little limited, with no bars or attractions nearby; however, if you get bored I suppose you could always drive up from the Tangenziale Autostrade past the nearby Hippodrome and scratch you head as to why all the local girls seem to stand around on street corners at 1opm in bikinis? Haven't quite figured that one out yet, but although I didn't stop, they seemed very friendly .....

  • Stayed August 2005
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, CA
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed May 4, 2004

Just returned from a 2 week trip to Southerm Italy (April '04). Read about The Terme in Fodors and stayed there because it is on the outskirts of town and we didn't want to drive in central Naples. Good advice. The Terme is totally devoid of any charm, which is unusual for Italy. It looks more like a prison than a hotel. The park contains remnants of what must have been a beautiful 19th century Spa and there are still some treatments available in a ramshackle building, but no pool or jacuzzi on the property. The rooms are comfortable enough, but furnished in an ugly modern style and could use refurbishing. Ours overlooked a a trash dump for what appeared to be an addition to the Spa. The city bus stops right in front of the hotel for adventurous travellers, but we opted for taxis which cost from 15-25 euros a trip to and from the center of Naples depending on traffic and time of day. The staff was friendly and helpful and spoke some English. Stay there only if you're renting a car and don't want to dive into central Naples.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Delle Terme di Agnano

Address: Via Agnano Astroni 24, 80125 Naples, Italy
Location: Italy > Campania > Province of Naples > Naples > Fuorigrotta
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#7 Spa Hotel in Naples
#55 Luxury Hotel in Naples
Price Range (Based on Average Rates): $
Hotel Class:4 star — Delle Terme di Agnano 4*
Number of rooms: 62
Official Description (provided by the hotel):
Agnano Thermae is located on the slopes of an extinct volcano.The thermal activity at Agnano has ancient origins, documented by an extensive bibliography and significant archaeological sites.Examples are the Stufe di San Germano, named after the Bishop of Capua here that cared for arthritis associated with skin disease. ... more   less 
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Also Known As:
Delle Terme Di Agnano Naples

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