We used this hotel as a base after spending a few days in Ischia, as it was close to the train station, and had good connections to the airport. However, I wish we had not!
Once we were FINALLY greeted by the rude, pretentious, obnoxious and unwelcoming clerk (the one with the orange glasses - avoid at all costs) we checked I and headed up to our room. From the outside we were sceptical that it could live up to its 4 star rating, but were surprised that inside it was airy and clean - well, downstairs at least. Our room was on the 2nd floor overlooking the train track which meant we had the noises of incoming and outgoing trains all night. And the balcony door didn't actually close; it was just jammed shut, but there was a large gap toward the bottom, where presumably the heat had warped the plastic and damaged it.
The room was a good size, and the bathroom was a good size. Strangely though there was no light near the shower, so once the curtain was closed it was quite dark. A word of warning - if you plan on using this as an stop-over before a train/plane journey, you will need to be cunning about how your charge your devices. There were 2 visibly plug sockets in the room, however, the room requires a card to activate the electricity, so nothing will charge if you leave for dinner, etc. Also, if you turn off the main light, then these 2 sockets cut out! So you can't charge stuff overnight. BUT if you can get the mini fridge and TV sockets, these DON'T cut out, so you can unplug them and use these 2 extra sockets overnight.
The wifi costs 4 euros for 24 hours - didn't bother with the so-called free wifi which is only available in the lobby and requires a new password every 30 mins.
The surrounding area of the hotel wouldn't look out of place in the slums of Rio... Drunks, beggars and just generally 'dodgy- looking' folk roam the streets (maybe I've been spoilt by the nice people of Ischia over the past few days) but the area is a slum and I never once felt safe. There are 2 restaurants on the same street as the hotel. The one we visited is the worse one I've been to in over 2 weeks in Italy.
All in all, the location is fine as a stop over from the train station, but the staff are horrendous and the rooms aren't great. Don't bother leaving the hotel for dinner (you won't find much) and if you are unlucky to have the desk clerk with the orange glasses, don't expect anything!!
- Official Description (provided by the hotel):
- Welcome to Starhotels Terminus in Naples. We're conveniently located in Piazza Garibaldi, close to the historical centre and just beside the railway station - ideal for travelling around and exploring the city's most important cultural sights.Our romantic hotel is styled with harmonious colours and exudes the warmth and hospitality for which Naples has always been famous. Sit and enjoy drinks in the roof garden and soak up the beautiful views encompassing Vesuvius and the Gulf of Naples. During the spring and summer, you can enjoy the sounds of live piano music too.In all there are 173 traditional rooms and suites, a well-equipped fitness room, new Congress Centre with 10 meeting rooms seating, all bathed in natural light. ... more less
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- Also Known As:
- Starhotels Terminus Hotel Naples
- Starhotel Terminus Naples
- Starhotel Terminus Hotel Naples