We stayed at this hotel whilst on tour with Archers, our group was 25 people and we stayed for 3 nights.
The hotel is in an awful part of the city, the immediate locality is very run down, the streets are full of litter and discarded items of clothing and furniture. We felt an after dinner stroll was out of the question. The hotel its self was adequate for a tour hotel, the basis rooms were fairly clean and we slept well. The breakfasts were good and the warm danish pastries were a treat. The evening meals were adequate, drinks were served from a trolley brought to the table but the trolley only made it to our table one night. The 'bar' in the corner of the restaurant was completely unstocked except for a wine fridge with a limited selection and very little seating. The staff were unfriendly and rude and everything was too much trouble. Getting them to serve an after dinner drink was difficult and quite honestly not worth the trouble. One night a waiter accidentally dropped a glass the floor, he kicked the broken glass to the side and it was still there the following morning at breakfast. The attitude of the staff overall was terrible and I have written to Best Western but as expected received only a stock reply.
- Official Description (provided by the hotel):
- Hotel adatto a chi deve soggiornare nella citta di Napoli per affari e trova strategica la sua posizione nei pressi dell'uscita 11 della tangenziale (Agnano).Il suo centro congressi fino a 200 posti ospita eventi di diverse tipologie.Per i gruppi che intendono visitare Napoli e avere tutti i servizi a portata di mano,dal parcheggio per bus al ristorante,dalle 105 camere alla piscina semiolimpionica,e la scelta giusta.La nostra forza e l'accoglienza e la nostra adattabilita alla domanda e sicuramente vincente alle vostre richieste.Contattateci per ogni necessita. ... more less
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- Also Known As:
- Best Western San Germano Hotel Naples
- Best Western Hotel Naples
- Naples Best Western
- Best Western Naples