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“K & M Green” 4 of 5 stars
Review of BEST WESTERN San Germano

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BEST WESTERN San Germano
4.0 of 5 Hotel   |   Via Beccadelli 41, I-80125 Naples, Italy (Bagnoli)   |  
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Ranked #114 of 188 Hotels in Naples
1 review
“K & M Green”
4 of 5 stars Reviewed August 3, 2014

Nice hotel, but in the wrong place. The city is dirty and covered in graffiti and my wife at times felt intimidated on the walk to and from the metro station of Bagnoli. The hotel, however, was a haven.
We were booked for B&B for one week in July 2014. The hotel is nice with very helpful, polite staff whom, you feel at times, can't do enough for you. The room was clean and changed daily - big plus as the weather was hot!
The only down with the hotel itself was that the pool was out of commission and my wife had asked me specifically to book a hotel with an outdoor pool, but that's life.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
giovanni v, General Manager at BEST WESTERN San Germano, responded to this review, August 5, 2014
Dear Guest
We apologize for any inconvenience. We would like to invite you again at our hotel for a experience better and offer you a special rate for your stay

We remain at your disposal for any need and wish you a happy summer

Giovanni Vannella
GM Best Western
Hotel San Germano Napoli
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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200 reviews from our community

Traveler rating
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    28
See reviews for
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41
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Turkish first
  • Any
English first
Arezzo, Italy
Top Contributor
310 reviews 310 reviews
49 hotel reviews
Reviews in 101 cities Reviews in 101 cities
117 helpful votes 117 helpful votes
4 of 5 stars Reviewed July 28, 2014

Very friendly staff and check in . We stayed only 1 night as a stop over to our way to Puglia. Hotel pet friendly , imperative for us having 4 small dogs. We arrived rather late at 23.00 but no problem at all . Good size room with a balcony and very comfortable bed ! Breakfast until 10 and plenty enough to eat bit sweet and savoury ! We surely go back when passing through Napoli

Stayed July 2014
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
giovanni v, Manager at BEST WESTERN San Germano, responded to this review, August 5, 2014
Dear guest, we remember with affection your dogs and we want that they are happy in our hotels.The next time ask us everything you need to eat and sleep for them ,with Best Western,they are welcome!

Best Regards
Giovanni Vannella
Direttore
Best Western Hotel san Germano
Napoli
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Cairo, Egypt
Contributor
17 reviews 17 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed April 25, 2014

Hotel is far from down town , area is not nice on a highway .
Staff are friendly breakfast poor and rooms are ok
Recommended for travellers going to the oltremare exhibition who is 10 minutes walking
I did not pay as I was invited but I guess the price was very cheap

  • Stayed April 2014, traveled on business
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
giovanni v, General Manager at BEST WESTERN San Germano, responded to this review, April 28, 2014
Dear guest,
thanks for your comment.

We hope to see you again in our hotel and for every need, I and my staff are at your disposal.

Best regards
Gm Giovanni Vannella
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Newmarket, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 26, 2013

Stayed in Naples September 26 to 28th 2013 at Best Western San Germano. Hotel was excellent but the area the hotel was in was unsafe and dirty. The staff were helpful and friendly. Dinner very good at hotel with singer and piano player. Breakfasts were very good. Paid extra for a meal outside of hotel but not worth paying extra for. Went from hotel by tour bus and hydrofoil to capri for the day. Don't miss going there on your tour. Next day on to Pompeii for the day, then onto Rome.

  • Stayed September 2013, traveled with friends
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raleigh, North Carolina
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed October 15, 2013 via mobile

Not gonna lie, I could barely sleep because this place was so sketchy! We arrived very late at night after driving in from Florence. The area of town is very unsafe and there was a prostitute working the entrance. The rooms were tiny and smelled awful. The bathroom was surprising clean but I didn't stay long enough to see any more. Left as early as possible because it was so gross. I promised my husband that I would add the note that the front desk guy was very nice. However, as a travel agent, I would never rec this property. Which is a shame because the BW in Viareggio was so amazing!

  • Stayed October 2013
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baroda, Gujarat, India
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed September 30, 2013

If you ever get a hotel in Italy with helpful and friendly people it is this Best Western San Germano in Naples. They are ofcourse blundering people but quick to act & correction. We opened room allotted to us to find a guest already in. With apologies matter corrected. TV not working - just one complaint and behold changed. Other minor hick-ups like this immly. attended. Hotel provided tea/coffee maker with tea, coffee, sugar milk etc. immly. upon request although I was carrying my own tea, sugar & milk and hence asked for only machine.
Location is good. Food quality very good.

Room Tip: Take room on 5th flr. on the left side when facing the hotel entrance at ground.
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moscow, Russia
1 review
5 of 5 stars Reviewed September 10, 2013

Excellent hotel. The room was always perfectly cleaned in the morning, replenished mini-bar. I want to estimate one person Anna from the 4th floor (very kind a big professional in her sphere) Diverse cuisine (international breakfast) Hot snutelloy croissants, coffee is prepared especially for you. Each is treated as a special guest. You can also dine at the hotel. Retsepshon always answers all questions and tries to respond quickly to any requests. I recommend for everybody

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN San Germano

Address: Via Beccadelli 41, I-80125 Naples, Italy
Phone Number:
Location: Italy > Campania > Province of Naples > Naples > Bagnoli
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#52 Luxury Hotel in Naples
Price Range (Based on Average Rates): $
Hotel Class:4 star — BEST WESTERN San Germano 4*
Number of rooms: 105
Official Description (provided by the hotel):
Hotel adatto a chi deve soggiornare nella citta di Napoli per affari e trova strategica la sua posizione nei pressi dell'uscita 11 della tangenziale (Agnano).Il suo centro congressi fino a 200 posti ospita eventi di diverse tipologie.Per i gruppi che intendono visitare Napoli e avere tutti i servizi a portata di mano,dal parcheggio per bus al ristorante,dalle 105 camere alla piscina semiolimpionica,e la scelta giusta.La nostra forza e l'accoglienza e la nostra adattabilita alla domanda e sicuramente vincente alle vostre richieste.Contattateci per ogni necessita. ... more   less 
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Also Known As:
Best Western San Germano Hotel Naples
Best Western Hotel Naples
Naples Best Western
Best Western Naples

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